All reviews

Rating Breakdown

  • 5
    92% (429 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
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5 / 5 Share

Jan. 9, 2018

This is top notch customer service. I called the number & hung up without leaving a message. Brian called me back & as soon as I explained that I needed setup help, he offered to log into my account and proceeded to walk me through the setup. It was a breeze and works well. The live version is active on my site! Highly recommend this product.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2018

Brian was really helpful in setting up the shipping for our online retail store. We have 3 different warehouses with varied pricing schedules. He walked me through the set up, I couldn't be happier with this app. I've managed several online stores in both woocommerce and shopify and have used nearly 3 dozen apps. What sets "Advanced Shipping Rules" apart is the functionality and SERVICE! Thank you!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2017

This is the best app you could ever get! It's simple enough to use and makes life alot easier! P.S Thank you Bambri again for helping me out tremendously without knowing my situation and problems. I will always remember what you did for me and you will be part of the reason I will succeed.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2017

I really like the simplicity of the app and that it manages to unite all the dropship vendors' shipping options. Now I do not need to waist hours of playing with some rubbish settings to avoid shopify integration limitations. Really a great app that saves your time and efforts, simplifies shipping setup and provides great results. Nice job. .

Using app

11 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Dec. 13, 2017

The customer service is really impeccable. Brian was very responsive with helping me in setting up the app and taking it live. The app itself is pretty much everything I was looking for. I wanted to offer certain physical products with free shipping, certain physical products with discounted shipping and the balance of my product line with regular shipping charges. So, right out of the starting gate I'm very pleased. Thanks, Brian!

Using app

3 days

Total reviews

11

Average rating

4.5

5 / 5 Share

Dec. 12, 2017

I need to echo what others have said about the customer support behind Advanced Shipping Rules. Brian is hands on, proactive and quick. I had about three things I needed to accomplish with a shipping app that I couldn't get done with standard Shopify settings. Brian listened to my needs, understood them immediately, and helped me set up ASR so that it works perfectly. And that's another matter, not only is customer support better than anything I've experienced with other apps (and yes, Shopify too), ASR actually works great. The developers seem to have thought of every shipping possibility and combination and ASR just gets it done. A slam dunk value. My highest recommendation!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2017

I installed the App and was playing around late Saturday evening and realized I had a small issue, so I shot off an email to the support address hoping I could get things sorted out by Monday. Literally within minutes Brian (the creator of the App) had responded to my problem with a solution and I was able to get everything sorted out that same evening. I must add that the solution to my problem was not simple. It would have been easy for Brian to say that what I was trying to do was not supported or not included in my price tier but he was able to help me out in lightening speed at no additional cost - Thanks Brian. Advanced Shipping Rules is the most powerful shipping customization App that I have found in Shopify. It delivers everything I need and more is a simple efficient way. Love It.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2017

Brian, the creator of the app, was extremely helpful and insightful! We had been losing a ton of money on shipping for about a year, while using 7 different box variations and using both USPS and FedEx as shipping providers. Shopify wasn't much help, especially with their ridiculous mentality that customers only ship with one standard box type, however Brian on the other hand, helped reconfigure shipping completely and all within a 2 hour conversation. Brian worked with our schedule and made sure we had all the tools we needed to effectively manage shipping in a way we thought was impossible. The truth is Advanced Shipping Options is just that....Advanced, and all you need is one call to get you on track with shipping efficiently.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2017

Fantastic experience with Advanced Shipping Rules. They came to my help immediately regarding my problems/questions (literally 2 minutes!). Love the app, love the people behind it, great Shopify App overall.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2017

We looked at many shipping apps and Advanced Shipping Rules was the only one that does everything we need. It's amazing the flexibility this app provides. Brian was also always available to help with questions and setup. Being able to call him is a HUGE help although he also replies to emails in a timely manor. Thanks so much Brian!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2017

Advanced shipping rules and Brian are both amazing. They have solved our shipping issues.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2017

5 Stars for Brian and the team...Sent him a message for some support, 30 mins later we are on skype talking and this product is able to do everything I want it to do. After paying Decimal a shed load of money I've had nothing come back from them so I went on the hunt for a product and came across this...If you haven't already tried it please make sure you do.

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 18, 2017

Not only is the app the perfect thing I need for my complicated shipping rates from both dropshippers and in-house shipping, but the customer service is the best I have ever had. I called support and the developer of the app got on the phone, took the time to explain everything I needed and even set up half of it for me. It was the most amazing app set-up experience I have ever had on Shopify or anywhere else. I highly recommend giving these guys a shot!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2017

I had been struggling with the issue of restricting shipping zones for MONTHS! The guys at Advanced Shipping were able to solve my problem in 20 minutes! Amazing customer service, and a really great tool for customizing our shipping options. Could not recommend more highly!! Special shout out to Brain for being so awesome!!!!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2017

I'm laughing at the previous review saying "OMG I LOVE BRIAN!!" -- because honestly, I'm feeling the same LOL. First of all, this app is EXACTLY what I, and clearly many others have needed due to Shopify lacking in some shipping areas. It was the perfect solution to my many drop shipping account issues, and I couldn't be happier. Now, why do we love Brian? Haha, because he's not "customer service". He is HANDS ON with his app and will go above and beyond to make sure you are satisfied. After realizing my account needed more than just normal tweaking, he grabbed my number and called me right away last night to help. We stayed on the phone for a bit and he fixed my issue and then went even further to explain some things and make sure the app was working perfectly for what I needed. As someone who takes a huge amount of pride in my own customer service for my products - it is so refreshing when I run across the same when it comes to something I need. If you guys are reading this review - please know that the ONLY time I write a review for ANYTHING is if the experience has been 150%. .....or the crab cakes were BOMB ;) haha, thanks again brian! - Jessica

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2017

OMG!! I LOVE BRIAN!!! I was at that point of total frustration after searching apps and toying with code, I just couldn't seem to find the solution I needed. By the time I called Brian at Advanced Shipping I was crabby and feeling defeated. Brian was patient while getting me to clearly define my quandary. While so far, I'm a big Shopify fan, the shipping module is so painfully weak. I have a shipping fulfillment program which plugged in easy enough, but my issue came before the completed sale. I needed very specific rules in relation to shipping charges. Brian not only devised the perfect solution completely filling my needs, he stayed on the phone with my and completely set up my shipping module until it worked exactly as needed. What he did with me in about an hour saved me countless hours of additional frustration and struggle.' I LOVE YOU BRIAN! YOU'RE MY HERO!!.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2017

This app is exactly what I needed. I tried tons of apps that fell short before I found this one and i'm so glad I did. I carry two lines, a womens line which I keep inventory on hand for, and a childrens line that I utilize dropshipping for. I needed to be able to distinguish shipping rates between those items. I had some difficulty getting set up, but I emailed customer service and they responded very quickly. He took an initial look at the problem and then gave me a call. From there, he set everything up for me! It works great and i'm very pleased with both the app and their customer service!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2017

I am So ecstatic with both the App and Customer Service. If you have different Vendors and Vendor location and each vendor's Shipping may or may not ship to certain countries Then This App is for you. They Have Detailed Documentation to assist you in their Help Center. If thats not enough you can always shoot them an email and get a response quickly. Brian has given top-notch CS anytime I had a question I receive an email or a Phone call so he can walk me through The Settings. This App Is a Must Have. They Rock! :)

Using app

11 months

Total reviews

16

Average rating

5.0

5 / 5 Share

Nov. 8, 2017

Does exactly what it's supposed to do. Very customizable. Brian was a big help setting up the shipping methods as well, great customer support, responded very quickly.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2017

I've been using this app for months and it's been essential to keeping our complicated shipping running smoothly. It's intuitive and easy to use and until today I've never needed support. When I emailed support today...they got back to me in a few minutes with the right answer! It's a great app with great service. I highly recommend it!

Using app

Over 2 years

Total reviews

1

Average rating

5.0