All reviews

Rating Breakdown

  • 5
    92% (429 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
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5 / 5 Share

Oct. 12, 2023

Had a big problem for years having our shipping grates all over the map with crazy prices having to refund customers shipping fees to what they actually cost, as we do not inflate the price. Customer pays what we would pay. Then we discovered ASR - Advanced Shipping Rules. They solved our problem overnight ! Had 1 hiccup then spoke to support and within hours IT WAS FIXED! Great support, Thank you ASR! Suzanne Nitro Pinball Corp

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Molly on the Customer Service Team will go above and beyond to provide support. The app is simple and easy to use but able to provide a lot of flexibility with shipping options that wouldn't be available otherwise.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

I've been using the app now for a while for our store and its a great solution for setting up multiple shipping options. The rules are easy to setup and very flexible based on a multitude of fields so you can always find the right way to calculate shipping. In addition the support is great as shipping is sometimes complex due to the multi-market nature of ecommerce.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Beyond excellent customer service. app works great and whenever we have an issue (always our error getting things set up correctly) we get immediate customer service to troubleshoot.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Great app, has really unlocked a ton for us to actually have control of our shipping. Team is awesome with excellent support!

Using app

Over 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

July 27, 2023

Hard to configure, but the support team is here for us, and they have a secret weapon: a team of tech-savvy squirrels ready to assist with their acorn-nimble coding skills! ️

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

App works really well and simplifies what is normally a very complicated process of loading different shipping rates for different zones, particularly with unique products of different weights and sizes. Support is exceptional, particularly Molly who was super quick to respond and worked out the issue straight away. Would highly recommend.

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 11, 2023

This app has helped us elevate our storefront and increase revenue. Their support team is phenomenal and incredibly helpful. Couldn't recommend this team and their app more!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

Advanced Shipping Rules gives us better control over our many sites with regards to complicated shipping set ups with rules management with integration for our ERP and Shopify platforms. Their support team is fantastic, esp. Molly, who was quick to respond and found the resolve we needed quickly. This app is user friendly, easily comprehensible and gives our company a lot of options to play with product groups, shipping rules and integration control.

Store

AFTCO

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2023

Excellent product with great flexibility. Tech support is quick, clear, and competent. I definitely recommend it!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2023

We use the Advanced shipping rules app on multiple websites. The features offered solved many problems because we needed to create complex shipping rules by product group, province, state and postal zone. The service and support provided are second to none. It is highly recommended for websites with a mix of products that require complex rules.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Excellent APP. Really powerful and flexible to manage delivery zones & pricing of which you can't as standard within Shopfiy. Support is also responsive and detailed. I would recommend this app to anyone wanting a powerful tool to manage their shipping requirements.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

Excellent app with top-notch customer support; they've gone above and beyond in helping us set up our shipping in an ideal manner. Recommend without reservations

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

The support you get with this app is amazing. Molly was assigned to me for numerous confusions I had in setting up my shipping/delivery/pickup and she was beyond knowledgeable, articulate, patient and helpful. She took a total disaster and fixed everything for me in a matter of minutes. Always responsive and super helpful. And to boot, this app literally can do anything you need it to do. It's all a matter of how the rules are written for each category, but their support is amazing. THANK YOU MOLLY!!!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

The app does what it's supposed to do. The app allows me to provide blended shipping rates for products that are shipped separately and from different locations. The team went out of their way to help me today.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Really great App and so many configuration options to really dial in your freight costs and get them accurate. This is the first freight App that is actually working as promised!

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 14, 2022

I have been using this app for many years now and probably is the best out there for your shipping settings - it does exactly what it is described. The different tiers for pricing are just right. Also, support is estellar. I have been helped a couple of times and they are great. Molly, thank you!!! Highly recommended!

Using app

Over 3 years

Total reviews

16

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

We have been using ASR for about 4 years now and we were having some issues with our blended rates overriding a free shipping rate that we also have set, Molly got back to me within minutes and was a wonderful help to us, she quickly identified the issue, send me a video on how to fix it and then stayed online with me until it was fixed. Can not thank them enough for the help and efficiency on get our rates fixed.. Cheers Molly!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

Works great. Was able to add manual rules to exclude PO Box variations from UPS rates & from a custom Free Shipping rate. Support is amazing. Quick and helpful responses.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2022

This app does exactly what I needed it to do and I managed to add Royal Mail shipping and set it up so it wasn't charging far too much postage like Shopify was doing. I had a few issues setting it up but Molly gave amazing support over email.

Using app

2 days

Total reviews

2

Average rating

3.0