All reviews

Rating Breakdown

  • 5
    92% (429 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
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5 / 5 Share

May 22, 2017

Great app. I have tried 3 other shipping applications before this one which is the only that could satisfy all the needs my store has. Support was very quick, helpful and thorough. If you are reading this and wonder if you should pick this app, just do it! Yann Jaxson&Co.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2017

The support is absolutely amazing. I had a great conversation and the phone was answered promptly. I have never used another app with such incredible customer service :) If you use Printful and want blended shipping rates/rules, then this is the app for you!

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 8, 2017

For those who have no programming experience like myself, this app is for you. I had sales drop off because of a shipping problem and this application solved it. Super straightforward and Brian from customer service was very helpful. It's an app anyone can use!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2017

We searched and trialed all the shipping apps we could find for Shopify and Advanced Shipping Rules was the only one that had solutions for all the requirements we had for shipping from our store. Most of all is the ability to make use of the USPS Flat Rate and Priority Mail Regional Rate boxes. The app allows our buyers to get the most reasonable rate shipping options accurately calculated so they did not over pay (which really helps avoid abandoned carts) or underpay (so we lose money). Support was great and they spent the time with us to help get the initial setup working for us. Real phone support from patient software folks who walked us through the setup and helped us understand the interactions in the back end of Shopify. The app got us through the Christmas gift shipping frenzy without a hiccup. 8 months after our initial setup, we wanted to add some more complications the shipping rules and they where there again to help us get that setup and refresh our training on how to do setup.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2017

So happy to write a review for Advanced Shipping Rules! I received excellent tech support! I downloaded the app and then contacted support for help. The support staff talked me through what I needed and explained to me what my problem was and showed me how to fix it on the Shopify site. It was very helpful!

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2017

Fast and helpful support. Powerful tool for custom shipping requirements.

Using app

12 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 14, 2017

Awesome App!!! Easy to use, does exactly what we need it to do, and works great. Their customer service is also awesome.. Highly Recommend!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2017

Super useful app, has great integration with other apps too! Thanks, www.unicorn.gifts

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 25, 2017

This app really has been a saving grace. We are running a marketplace with many different vendors. This app has so many options for vendors to choose the shipping method that best suits them including real-time shipping rates calculated from their postal code. We have vendors that prefer to ship based on total order price, some that prefer to do it by weight-based flat rates and others that want real-time costs or free shipping. All of these are options are very easy to set-up and manage. When vendors are shipping to multiple countries, you can quickly duplicate their shipping set-up from country to country with one click. When I first started using the app, I was just happy to be able to quote rates from the correct postal code, but now I've seen just how flexible and versatile this app is if you have many vendors or drop ship your orders. It has alleviated all of our shipping problems, which is kind of amazing being that we have complex shipping needs. Excellent customer service as well and it seems as though Brian is constantly working to add features and provide users with premium updates. Thanks for the app! Very appreciative!

Using app

3 months

Total reviews

12

Average rating

4.9

5 / 5 Share

Jan. 25, 2017

We have several drop shippers as well as products that we wanted to carry that didn't fall under the free shipping umbrella and this app allowed us to accomplish it. Customer support has been very helpful with walking me through any questions I have. We would recommend to others who are looking for advanced shipping options.

Store

Sitstay

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 10, 2018

We moved from a very simple set of products in our store to a complex set (big ticket items, small items) with widely varying shipping options (free shipping, international shipping, multiple carriers). And we wanted to allow customers to mix them together in a single cart. We wouldn't have been able to do this without Advanced Shipping Rules. Questions and problems that cropped up were solved quickly and we were able to do everything we wanted to do with shipping options easily. UPDATE: We ran into some trouble recently with Fedex packages being shipped to PO Boxes. I asked Brian at Advanced Shipping Rules to come up with a solution for this issue, which was causing us a lot of headaches. A few days later, the app had been updated to prevent Fedex and UPS from showing up as options when the address is a PO Box. Quick service, and much appreciated!

Using app

Over 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2017

The app is great. It offers options I haven't found elsewhere, allowing me to personalize shipping options worldwide. Plus they helped me with setup. Great customer service.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2017

In my store I have items i fulfill myself along with items fulfilled by two different fulfillment providers. There were multiple shipping rates for multiple items and I had no way to effectively manage it until installing this app. I can easily create a fulfillment provider shipping rule for every rate needed and now can collect the exact amount needed. I too was hit by the recent brief outage, and while it cost me some sales the support and service I received from the app developer immediately following the outage won me over. With all things tech there are bound to be some glitches, but this developer went above and beyond to make it right. Highly recommend

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2017

Our app, for the first time in over a year, experienced a brief amount of downtime. We addressed the issue and the app is now running properly. Like any platform there is going to be very rare unexpected downtime, even Shopify itself has downtime from time to time. We are implementing a reporting tool that will continue to improve our response time in the future.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2016

One of the best apps I have used, not only a great app but also, the customer support is top notch, emailed and within the hour my problem was fixed

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2016

Great app, support is on point, my previous review mentioned some confusion I had on pricing and it was fixed before I knew it. This app has allowed us to offer free shipping to our customers over a dollar threshold, while adding surcharges for products that we can't afford to ship for free. Very user friendly to setup but complex enough that I haven't come up with any shipping promotion ideas it can't handle yet.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 26, 2016

Absolutely fantastic app, very helpful Customer Service, made things perfectly simple for me as I would not be very technically minded myself, thanks again :)

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2016

Excellent app! Easy to install and configure! When I did my initial setup, I had some issues and called for support! I got immediate help and solved my problem within a matter of minutes! Tech support it top notch! I have products that are being shipped from five different vendors. That alone can be difficult, but Advanced Shipping Rules made it easy! One vendor in particular is a nightmare to ship from. Advanced Shipping Rules to the rescue. http://www.polishshirtstore.com

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2016

This app EASILY takes the headache out of trying to figure out the right shipping combinations for your store! I'm using it with the Teescape app to create custom shipping rates depending on how many t-shirts are ordered and where in the world they are shipping to; couldn't have done it any other way with such simplicity. The user interface/settings are super simple to navigate and even though it does require Shopify's Real-Time Carrier Rates feature, it's well worth the money. I started on Shopify's monthly basic plan and was already planning to upgrade to annual billing for the cost savings, but when you upgrade to annual billing you can also ask Shopify to give you the Real-Time Carrier Rates feature for free. Some reviewers don't like that this specific feature is needed to use this app, but realistically, any website owner that is seriously planning on being in business for the long run shouldn't mind making that decision anyway. It's a no-brainer when you realize how much this app can make your site's shipping work smarter and not harder.

Using app

8 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 14, 2016

great app for combining real time rates with manual rates if you dropship from different locations or carry a variety of dropshipped and stocked products. one of the only apps that will let you combine your manual rates + printful rates. would definitely recommend!

Using app

--

Total reviews

1

Average rating

5.0