All reviews

Rating Breakdown

  • 5
    93% (278 ratings)
  • 4
    3% (9 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 100% (298)
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5 / 5 Share

Oct. 13, 2021

App is a nice piece of code engineering. Customer support was great in helping me determine where set-up conflicts were happening as well as missed configuration points so I could clean things up. Smooth sailing now!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2021

I trying to use free shipping when users order general items with free shipping item. Setting is little bit complicated, but this it is awesome APP, and support was really fantastic! Thank you, Molly:) Shopify(アプリじゃなくて)の配送設定は基本プロファイル以外の設定があるとブレンドレートがうまく動作しないことを知らず悩み続けていましたが、サポートに問い合わせたらすぐに確認いただけ丁寧に対応していただけました。

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Used this app for setting different shipping rates for fragile items and non fragile items. Added a weight based rate so if customers added many items to cart they would be charged accordingly. Molly from customer support was very helpful in setting up the app and answered any questions I had quickly.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

Solved our shipping problems of adding multiple flat rate cost per product (something you can't do in Shopify shipping settings). Customer service was great and even called to help me get my settings configured.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

I used this app in order to help me configuring my shipping rates with special rules & it was really useful & accurate. In addition, the customer service team is quick to respond, very helpful and supportive. I really recommend this app :)

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

July 19, 2023

We have a very complex shipping set up and Molly held my hand through the entire process. She even called me one day! I am updating this review after almost 2 years of using and want to reiterate that the app has been A+ and Molly is always responsive and able to help me resolve any questions I have.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

Very professional app, quite easy to set-up and a great integration for my store. Blended rates are amazing and the support I got after emailing them was second to none. Would definitely recommend.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 16, 2021

The support staff is very helpful and responds to tickets quickly. We average about one ticket per year. We ship a product that Fed Ex considers hazardous material, so that factors into shipping rules.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Excellent choice if you are looking for a highly-customised shipping rates solution. Its logic and rule-based rate system is highly customisable. The support team is also very responsive and provides fast responses. Thank you, ASR for such a wonderful app and amazing support along the way!

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

I was looking for an application for a long time that would allow me to improve the low flexibility of the native Shopify shipping module .... and ASR meets extremely well ... you can mix different criteria to define shipping rates ... and best of all the support, Molly did a great job helping me set up correctly. Congratulations ASR guys.

Using app

4 days

Total reviews

16

Average rating

4.8

5 / 5 Share

Aug. 12, 2021

I have a super-complicated shipping set-up and this app does it all! Not only that, but I'm soooo impressed with the customer service: when I didn't know how to do something, I got a reply quickly complete with a video showing how to do it, and an explanation on why it needs to be done that way. I couldn't ask for anything more :-). Highly recommended! Thank you!!!

Using app

Over 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

July 23, 2021

This app works great. App support is quick and thorough specifically the support from Molly has been amazing.

Using app

Almost 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

July 4, 2021

It feels as if we have been looking for an app such as this one for just about forever. Some apps we have trialed are either too complicated, or show too much confusing info at the check out. We absolutely love that we can customise shipping rates so easily based on a postcode. The biggest issue with other apps is that the rates did not recognise if someone puts in "x post code" but selects a shipping option that is outside their region. With shipping costs on the rise, this app makes shipping run so much easier because once you set up an area/postage rule, if a customer's address does not correspond to the rule they will not see the postage option and vice versa. In return, this removes any doubt as to whether someone had selected a cheaper option by mistake or on purpose.

Using app

About 1 hour

Total reviews

15

Average rating

4.4

5 / 5 Share

June 27, 2021

Awesome app! Used it to separate Live items and Non live items since they both ship different. Also to give each type a different Free shipping price. Something I couldn't do with the built in Shopify shipping. Molly was a HUGE help as well!

Using app

2 days

Total reviews

7

Average rating

3.9

5 / 5 Share

May 8, 2021

Before I start the review- amazing customer service! Very prompt and easy to understand. They even made a video showing me exactly what I needed to do and understood my desired outcome. Shopify has super limited shipping capabilities and this is the first and last app I'll need to fix those issues. Overall, $30 a month is a small price to pay because I'll be saving so much by shipping exactly how I want to.

Store

ATGI

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2021

This is the only shipping app I found that lets me organize 15 different categories of flat-rate shipping products with the logic I need. Shopify default shipping is very limited. If not for this app, I would have to offer free shipping on all products, which would bring my ROI way down. SacredSurreal.com

Using app

20 days

Total reviews

11

Average rating

4.6

5 / 5 Share

April 19, 2021

I would highly recommend this app. I have been using this app to calculate shipping on our Shopify site for two years. Molly and the team are great to work. They are very thorough and responsive to my questions.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2021

Molly is great and there's always a way to eventually configure any combination of orders and items and rates.

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

March 17, 2021

Molly really helped me to get things set up! She even jumped on a call with me! Now I my Printful drop shipping customer orders are charged the correct amount for multiple items from the same category. Yippee!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 15, 2021

Molly's been providing excellent support so I figured it was about time I left a review. We've changed quite a bit of configuration behind the scenes in a relatively short period of time. It was a big change for the business but Molly has been there every step of the way to expertly guide us through. Thanks Molly and all the other staff behind the scenes at ASR for providing a solid app.

Using app

2 months

Total reviews

3

Average rating

5.0