All reviews

Rating Breakdown

  • 5
    92% (428 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
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5 / 5 Share

Sept. 16, 2021

The support staff is very helpful and responds to tickets quickly. We average about one ticket per year. We ship a product that Fed Ex considers hazardous material, so that factors into shipping rules.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Excellent choice if you are looking for a highly-customised shipping rates solution. Its logic and rule-based rate system is highly customisable. The support team is also very responsive and provides fast responses. Thank you, ASR for such a wonderful app and amazing support along the way!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Wonderful app with great support. We needed help separating the shipping rules for our BYO Gift Baskets and shippable Gift Boxes, and ASR works perfectly. They even called me (on the Labor Day holiday, no less!) to talk me through making sure that everything works. Couldn't be happier!

Using app

Almost 3 years

Total reviews

9

Average rating

4.8

5 / 5 Share

Sept. 6, 2021

The support is very helpful in figuring out how to configure the app to work for your needs. It's solved all of our issues so far.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

I was looking for an application for a long time that would allow me to improve the low flexibility of the native Shopify shipping module .... and ASR meets extremely well ... you can mix different criteria to define shipping rates ... and best of all the support, Molly did a great job helping me set up correctly. Congratulations ASR guys.

Using app

Over 1 year

Total reviews

16

Average rating

4.8

5 / 5 Share

Aug. 12, 2021

I have a super-complicated shipping set-up and this app does it all! Not only that, but I'm soooo impressed with the customer service: when I didn't know how to do something, I got a reply quickly complete with a video showing how to do it, and an explanation on why it needs to be done that way. I couldn't ask for anything more :-). Highly recommended! Thank you!!!

Using app

Over 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 10, 2021

I love this app! It let me create all the rules I needed for my shipping rates and whenever something didn't work out as expected their support was always there to help out!

Store

RAGOO

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

El apoyo técnico es excelente, sobre todo el de Molly que me ayudó a resolver mi problema con un gran profesionalismo. Lo recomiendo mucho

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2021

This app works great. App support is quick and thorough specifically the support from Molly has been amazing.

Using app

Almost 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

July 4, 2021

It feels as if we have been looking for an app such as this one for just about forever. Some apps we have trialed are either too complicated, or show too much confusing info at the check out. We absolutely love that we can customise shipping rates so easily based on a postcode. The biggest issue with other apps is that the rates did not recognise if someone puts in "x post code" but selects a shipping option that is outside their region. With shipping costs on the rise, this app makes shipping run so much easier because once you set up an area/postage rule, if a customer's address does not correspond to the rule they will not see the postage option and vice versa. In return, this removes any doubt as to whether someone had selected a cheaper option by mistake or on purpose.

Using app

12 months

Total reviews

12

Average rating

4.9

5 / 5 Share

June 27, 2021

Awesome app! Used it to separate Live items and Non live items since they both ship different. Also to give each type a different Free shipping price. Something I couldn't do with the built in Shopify shipping. Molly was a HUGE help as well!

Using app

7 days

Total reviews

6

Average rating

3.7

5 / 5 Share

May 28, 2021

Wonderful "hand-holding" for me by Molly - she spent so much of her time with me to make sure I corrected an error I had made in Shipping settings and then app and rules are running exactly how I needed them. Tested through 100% This ol' guy sure appreciates everything - Cheers, David

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2021

I have been using ASR to help me locally deliver a salad subscription from my farm. The interface is very simple, straightforward, and intuitive. The customer service is great. I'm glad to be using this app.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2021

Before I start the review- amazing customer service! Very prompt and easy to understand. They even made a video showing me exactly what I needed to do and understood my desired outcome. Shopify has super limited shipping capabilities and this is the first and last app I'll need to fix those issues. Overall, $30 a month is a small price to pay because I'll be saving so much by shipping exactly how I want to.

Store

ATGI

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2021

This is the only shipping app I found that lets me organize 15 different categories of flat-rate shipping products with the logic I need. Shopify default shipping is very limited. If not for this app, I would have to offer free shipping on all products, which would bring my ROI way down. SacredSurreal.com

Using app

20 days

Total reviews

11

Average rating

4.6

5 / 5 Share

April 29, 2021

When I was dissatisfied with the default shipping rate options in shopify, I tried to define for myself what I wished there was. I imagined an app that has a lot of rules and conditions to play around with. This app is exactly what we needed and since it can get complicated to translate ones needs into those rules and conditions, we had help from the support. The support is amazing and tried to understand every single detail of the problem. At the end they even recorded a personal video for us, showing us how to set everything up. Well deserved 5 stars!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2021

It's a great app for getting all your shipping rules in place. The best part is the support team behind the app; always on hand - any issues they will go above and beyond to give you a detailed break down on how to resolve. A big thanks to Molly for helping us with our recent enquiry.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

April 21, 2021

UPDATED I am forced to pay for the middle-tier subscription because I have Printful and Gooten. I only need this app for Gooten because they do not support live rates. Not worth the value to calculate shipping rates. ----- Molly reach out (very quickly considering the time) and helped resolve the concerns I had regarding multiple POD supplier profiles. Beyond amazing.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2021

This app will now be able to take care of so many previous shipping frustrations! I am very pleased to have found the Advanced Shipping Rules App. And Molly is simply FANTASTIC in her customer support and PATIENCE....hard to find someone this people-oriented with this much knowledge and inter-personal skills! Molly, THANK YOU so much!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2021

I would highly recommend this app. I have been using this app to calculate shipping on our Shopify site for two years. Molly and the team are great to work. They are very thorough and responsive to my questions.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0