All reviews

Rating Breakdown

  • 5
    93% (278 ratings)
  • 4
    3% (9 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 100% (298)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 12, 2021

Molly from their support team was the most helpful! So grateful for her help in helping us get things situated.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

This app has been fantastic for fine-tuning our shipping logistics. It has everything we need and more to set very specific conditions for shipping costs based on what is purchased. The customer service has also been fantastic when I was unsure about a few things - I got help very quickly and had my questions answered.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2021

Fantastic App. Easy to use and easy to integrate. Molly is very responsive to any questions you may have. Highly recommended.

Using app

About 2 months

Total reviews

30

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Finally, a shipping at that does what I need it to! Honestly, this app should just be integrated into all shopify accounts. Support was very quick and helpful when I got stuck. Overall, a really great app.

Using app

4 days

Total reviews

17

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Awesome customer service & technical support. No more losing on shipping with multiple boxes. Customizable as it should be from the start

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

This app solved the issues we were running into with shipping parameters. Their support is also very helpful and walked us through each and every step. Highly recommended

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

The app has amazing functions, but simple & hassle free UI/UX to set up your own shipping rules. On top of that, they have the smartest customer service I've ever experienced. Thank you Molly. I definitely recommend this app to whom want to build their own shipping rules easily.

Store

eotd JP

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

This has been a great app addition to our Shopify store. Molly is always incredibly helpful at troubleshooting and with a quick reply.

Using app

Almost 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 15, 2021

Excellent App - handles all the complex shipping rules we need in place. But most importantly they have excellent support - Molly has been so very helpful with my many questions.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Awesome app, and really talented (tech savvy) CS team to help out. I use it specifically to ship orders with 2+ units all in separate boxes (not possible with normal shopify). Recommend!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

This app is excellent, and so is their support. Kudos to Molly for answering my millions of questions and making my life a lot easier. Would rate 10 stars if it was an option.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

After getting so many headaches from trying to fix Shopify combining shipping rates at checkout, I found Advanced Shipping Rules. Not only has it allowed me to fix all of my shipping and cart issues, but the customer service is absolutely incredible. Molly was able to quickly answer all of my questions and her patience alone deserves a 5 star review. Thanks again!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

This is the best shipping product out there, it has the PO Box no delivery rule, free shipping rules. Every option that we needed. We highly recommend this app. Support is great, instant response and quick to resolve all issues.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

This is a great app, the features are robust and easy to use. Molly is one of the tech support associates she is amazing and extremely helpful with any assistance I have requested.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2020

I used this app to put my products into shipping groups and charge shipping by item. Then I offered multiple item pricing based on the number of items the customer purchased. It all felt a bit complicated and overwhelming at first, especially for someone like me who is not very tech-savvy, but after things were explained to me by ASR's wonderful customer service rep, it all made sense and was very easy to use. There are a million ways in which you can use this app to set your shipping rates, the possibilities are endless. It just takes a bit of getting used to. And with the help of their fantastic customer service reps (who more than happily called me and spent the time necessary to explain everything to me in detail), it doesn't take long at all to learn how to use this app like a pro! Great app! I highly recommend it.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

The app can do most of what I want. Got some issues but the support team managed to solve it promptly, I am appreciated and will continue to use this app :)

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2020

Advanced Shipping Rules allows me to offer a variety of items with different shipping methods and prices. Rules allow for many different and even complex shipping scenarios. Customer service is very good.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

Really great support! I had some setup issues with my account (it was all on my side) and they were able to resolve the issues quickly to get me setup properly. They even offered a nice incentive to sign up for a plan. I'm really impressed with both the app and their service.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

For a small shop I have pretty complicated shipping requirements (shipping by weight, specific products for local delivery AND other specific products for nationwide delivery). Their app as helped me create a solution for each of these scenarios and their customer service (Molly!) has been fast and responsive and super helpful to solving problems and making it work for me. I would recommend this to any small shop who needs additional help with weird shipping rules. It's worth the $29 a month.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

This app is incredible - the features are crucial for my business and the tech support is truly unparalleled. Molly is always incredibly prompt in responding to me via email and phone and answers ALL of my questions... there are plenty! Thank you Molly!!

Using app

About 2 years

Total reviews

3

Average rating

5.0