All reviews

Rating Breakdown

  • 5
    92% (428 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
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5 / 5 Share

Jan. 7, 2021

This is a great app, the features are robust and easy to use. Molly is one of the tech support associates she is amazing and extremely helpful with any assistance I have requested.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

This app is exactly what we needed, we ship each item separately and needed our customers to pay the shipping cost per item! Along with not allowing a customer to select a P.O. Box address. Molly was amazing, attentive, and patient while I asked and needed help getting started! I highly recommend! - Jodi

Store

Ovenly

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

I needed a solution that will help create different product profiles while still offering 1 shipping price instead of combining both profiles shipping prices. Molly was very patient with me as I had a lot of questions and needed help throughout the day, sometimes very late at night and she was always willing to help. I will be keeping the app!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2020

I used this app to put my products into shipping groups and charge shipping by item. Then I offered multiple item pricing based on the number of items the customer purchased. It all felt a bit complicated and overwhelming at first, especially for someone like me who is not very tech-savvy, but after things were explained to me by ASR's wonderful customer service rep, it all made sense and was very easy to use. There are a million ways in which you can use this app to set your shipping rates, the possibilities are endless. It just takes a bit of getting used to. And with the help of their fantastic customer service reps (who more than happily called me and spent the time necessary to explain everything to me in detail), it doesn't take long at all to learn how to use this app like a pro! Great app! I highly recommend it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

The app can do most of what I want. Got some issues but the support team managed to solve it promptly, I am appreciated and will continue to use this app :)

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2020

Advanced Shipping Rules allows me to offer a variety of items with different shipping methods and prices. Rules allow for many different and even complex shipping scenarios. Customer service is very good.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

Really great support! I had some setup issues with my account (it was all on my side) and they were able to resolve the issues quickly to get me setup properly. They even offered a nice incentive to sign up for a plan. I'm really impressed with both the app and their service.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

For a small shop I have pretty complicated shipping requirements (shipping by weight, specific products for local delivery AND other specific products for nationwide delivery). Their app as helped me create a solution for each of these scenarios and their customer service (Molly!) has been fast and responsive and super helpful to solving problems and making it work for me. I would recommend this to any small shop who needs additional help with weird shipping rules. It's worth the $29 a month.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

This app is incredible - the features are crucial for my business and the tech support is truly unparalleled. Molly is always incredibly prompt in responding to me via email and phone and answers ALL of my questions... there are plenty! Thank you Molly!!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

This app helped me maintain my local delivery settings while offering blended rates for POD items. Shopify makes this especially tricky, but Molly at ASR helped me find the perfect work-around. Customer service response time was incredibly fast and very flexible in responding to my skill level. 5/5 Would recommend to a friend.

Using app

2 months

Total reviews

4

Average rating

3.8

5 / 5 Share

Dec. 8, 2020

This app is able to transfer Printful's rates and works smoothly. I, especially, am impressed by their customer support. Like they say, the team will respond within 24 hours. I highly recommend merchants using Printful and other POD apps to use ASR for their shipping needs.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

I had some complicated requirements for my shipping rates and this app handles them perfectly! Brian walked me through the entire set up on the phone, amazing!! Highly recommend!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

Excellent response time and customer service. Advance shipping got back to me very quickly and was very helpful.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

This is the second website I've installed this app on for a bunch of various shipping specifics (location, weight, carrier for different products, etc). It was working flawlessly... until the head of the company wanted to make everything free shipping for a week. Unfortunately, I decided the best way was to deactivate but not delete the app so I wouldn't lose all the customizations. This was probably not the best solution. BUT... MOLLY TO THE RESCUE!!!! She helped me put it all back and once again, smooth sailing. Best shipping app and customer service in the app store!!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

Much easier to navigate and set up than some of the other apps out there. When I ran into issues, customer service was top notch! Even down to Molly scheduling a phone call so that we could talk through what was happening. Resolved my issues and replied to emails promptly. Definitely a great app and recommend to anyone with complicated shipping needs.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2020

I love the app & the team! They have amazing support & patience in answering all of my needs. They are very accommodating. It's always a pleasure reaching out to them.

Using app

Almost 3 years

Total reviews

8

Average rating

4.4

5 / 5 Share

Aug. 27, 2020

This app is superb. It’s reliable and efficient and has allowed us to configure our complicated shipping exactly how we want. Dealings with other less reliable apps have made me appreciate how good this app, and the support team is. Molly is always quick to respond any time we’ve had a query. Huge high five to the advanced shipping team.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

July 30, 2020

Absolutely simple interface that enables some neat-o trickery with your shipping rates. Our store uses a simple implementation of their tool but the possibilities are truly great. The devs are also quite responsive if you're ever if need of any help or guidance.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2020

This app was very helpful for me to manage some complex rules dealing with multiple locations, seasonality, etc. Most impressive thing about them has been the great customer support which was critical for me to get everything configured properly and my store launched on time. Molly is a rock star!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2020

This app helped me bypass a big problem due to using a print automation center that does not communicate their shipping rates through their app over to shopify. Good customer service, was helpful in getting it all set up over the phone

Using app

Over 1 year

Total reviews

1

Average rating

5.0