All reviews

Rating Breakdown

  • 5
    92% (428 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
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5 / 5 Share

April 28, 2020

I've used ASR on several stores. Works great every time. Exceptional support and consistent response time. Highly recommend this app to any store owner.

Store

HHPLIFT

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2020

After an initial problem getting support, the issue has been fixed... looks to be working. Thank you.

Using app

10 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 15, 2020

Great app when you want more options for shipping, like per item shipping. Easy to set # of items that will fit in a box and set up tiered pricing. Support is great too. Quick and efficient responses.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2020

I used this app to get more exact shipping rates. The app is great but I must add in that the team is superb! Anytime I would give ASR a call, they were more than willing to help me out! Thanks again ASR team!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2020

I needed a solution at checkout to shop different times of shipping because some products will take longer to ship than others. Shopify doesn't let you edit the shipping title when you mix two products in different shipping profiles by default they have the word SHIPPING. Molly from Advanced Shipping Rules was amazing walking through editing my complicated shipping profiles. She understand the app and the way it displays in shopify. I recommend you speak to her because she know all the details of this app. I am very happy with this solution and its helping my conversion. Thanks Molly

Store

Woxer

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 27, 2020

I had to do some customization for shipping due to perishable items not being able to go ground for certain zip codes. Plus give those zip codes a discount off shipping prices as they had been added to the cost of items for "shipping included" prices. This app gave me all I needed. But what made it grate was Molly from ASR that helped me get everything right and my client is happy, so I am too! Recommended

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2020

ASR is magical. We use it (a) to apply free shipping to a specific product category, (b) to display negotiated rates for Canada, and (c) to customize language on our shipping page. ASR is both powerful and easy to use. ASR support is responsive and helpful—more so than any other Shopify app we use. ASR is core to our success and highly recommended.

Using app

6 months

Total reviews

4

Average rating

4.5

5 / 5 Share

March 23, 2020

I could not recommend this app more highly. After struggling to try to use workarounds within Shopify to do item-level shipping for years we finally decided to try a shipping app. After trying a few others with little support or success we installed Advanced Shipping Rules. The blended rates function works flawlessly and the domestic customer service was amazing. They even answer the phone. Try it, you won't be disappointed.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2020

I needed to do multiple items Free+Shipping as well as items with other shipping rates. It was a bit of hurdle dealing with the integration but Molly called me up and got everything running just like I wanted. Thanks!

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 18, 2020

This app has allowed us to do precisely what we need in terms of a more complex shipping solution. We had a long journey in setting this app up due to the Shopify 'single' and 'multi' origin shipping nuances, but ASR supported us all the way. Jay and the team were careful to understand our needs, and whilst we presented them with a few unique requests and scenarios, they went above and beyond to help us achieve what we need. Thanks all :)

Using app

3 months

Total reviews

7

Average rating

4.9

5 / 5 Share

March 3, 2020

Excellent app for creating unique shipping restrictions for products down to the variant/sku level. After trying many other apps, this one does it all for a very reasonable cost. Great customer service when help is required via email and phone. Highly recommend giving it a try !

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

Great app, many advanced features, and amazing support. We used it to rename shipping methods of FedEx and to block products from being shipped outside of the US. Thanks, Jay for all your help!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2020

Super helpful app! I used it to offer free and/or flat rate local delivery for specific zip codes, while using usps shipping rates for any other zip codes. I told them what I would like to do with the app, and in very good timing they took care of it all for me, adding all my products to the appropriate settings so I wouldn't need to. Jay was especially helpful. I definitely recommend this app!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

I have used this app twice now. I literally don't know WHAT I would have done without it. It has handled all my unique shipping scenarios in a way that Shopify alone just can't. I am so grateful for Advanced Shipping Rules and the staff are super helpful. I couldn't be happier.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

Great App! We have this app installed on 3 of our stores, was easy to set up and get going quickly. The customer support was quick to reply to our questions, overall a really smooth experience. Would recommend this app to anyone who has more complex shipping requirements past the standard Shopify capabilities.

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 10, 2020

OMG, what a fantastic app and a fantastic support team to go with it! I'm in New Zealand, where we have a complicated shipping system with rural and metro addresses all getting priced differently and generally being a pain, and not only did the app manage to do exactly what I needed but the team hand-held me through the entire process. Love you guys!

Using app

--

Total reviews

16

Average rating

4.9

5 / 5 Share

Jan. 7, 2020

I have to say they have some of the best customer support I have ever experienced. I was able to connect quickly with Brian, and he was super helpful, and able to determine what I needed, and get me up and running. I was honestly not sure if the app would do exactly what I wanted, mostly because I am new to shipping from POD companies. He was patient with me, and got me to where I needed to be quickly. The product works great, and the company takes care of it's customers.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2020

We used to answer delivery rate questions over the phone continuously. We sell bulk landscaping products that are heavy and not supported by traditional carriers. With advanced shipping rules, we have been able to provide flat rates at check out based on product quantity, and postal codes while using our inhouse fulfillment service. Many of our products can not be shipped together; the blended rates feature can account for this and provide the appropriate number of deliveries at checkout. This app added the flexibility that we needed, and I would highly recommend it for greater control at checkout.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2019

This app has done everything and more we could expect for our shipping rules and needs. Brian's support and help getting us started has been tremendous and other developers need to take note of his dedication. Thank you!

Using app

10 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 18, 2019

We use this app to set up custom rates and exceptions for the various brands that we carry. Their customer support is quick and thorough. I was confused about some blended rates, called and was connected with someone right away and my questions were answered in minutes. Thanks!

Store

A+R

Using app

11 months

Total reviews

7

Average rating

5.0