All reviews

Rating Breakdown

  • 5
    91% (85 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (5 ratings)
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5 / 5 Share

Sept. 12, 2024

Kiril has been absolutely awesome helping me out with this whole dropshipping process!!

Using app

--

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 8, 2024

Terrible customer service and slow shipping!

Using app

22 days

Total reviews

1

Average rating

1.0

5 / 5 Share

May 18, 2024

Depuis la venue de Kiril chez ViaGlamour, je suis impressionnée par la qualité et la rapidité du support. Définitivement une belle organisation et un bon support pour mon entreprise. Ils m'ont notamment supportée efficacement pour une demande urgente lors de la fête des mère. Merci Kiril.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2024

I have never been more impressed with the customer service and knowledge that I received from Kiril. Absolute game-changer! Extremely patient, he knows what he's doing, and overall the reason why I'm going to continue using this service. I can't thank him enough. Thank you so much!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2024

Keira, from viaGlamour, has truly revolutionized our online store with his Shopify integration app! His expertise and attention to detail have made the process seamless and efficient. As the owner of AquaAuraBeauty.com, I'm thrilled with the enhanced functionality and the ease it brings to managing our store. Keira's exceptional skills and dedication have truly made a difference. Thank you, Keira, for your outstanding work!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2024

Quick response when I need it and friendly customer service! Thank you!!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

March 21, 2024

Its useless... the prices of the products is not competitive. The delivery might take weeks. The team is not responding. The app full of bugs.

Store

My Store

Using app

8 minutes

5 / 5 Share

March 9, 2024

Having taken the time to contemplate my experience, I am penning this review to offer a candid and transparent assessment of ViaGlamour's services. Since embarking on the use of their dropshipping plan in October 2023, my association with ViaGlamour has been truly outstanding. As a newcomer to the realm of drop-shipping, the guidance and support extended by the ViaGlamour team, particularly Kiril, have proven invaluable. Kiril's expertise and prompt assistance have seamlessly navigated me through the transition, addressing any concerns that arose along the way. Despite occasional bugs in the app, Kiril ensured swift resolutions. ViaGlamour's unwavering commitment to customer satisfaction, coupled with their user-friendly platform, has significantly streamlined my store operations, enhancing overall efficiency. I wholeheartedly recommend ViaGlamour to fellow entrepreneurs in search of dependable and supportive dropshipping solutions. My heartfelt gratitude goes to ViaGlamour and their dedicated team, especially Kiril, for rendering my drop-shipping journey both enjoyable and successful.

Using app

7 months

Total reviews

7

Average rating

4.4

5 / 5 Share

March 5, 2024

This app is so great. It is super easy to use. If you have a question, which I had some, the customer service is excellent.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Viaglamour is just great. the app is extremely simple to use and you get all the information you need. and if for some reason you need assistance Customer Care is just a click away, answering all you questions in Person not a bot. ViaGlamour is a shining example of what a beauty company should aspire to be. I really recommend their products and services.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2024

Great app with many amazing features. I've been working with them for a month and the app has consistently introducing more features. Kiril has been awesome in helping me troubleshoot issues to get the store open (Thank you!). I can't comment on product quality yet, will update the review post samples.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Viaglamour is great, super easy to work with and their staff are wonderful and professional. They get back to you in a timely manner and are there to help with any questions you may have. Super easy to work with!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Great customer service

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2024

I highly recommend this app. Support is great! Kiril is always there to help me .

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2024

Their service is amazing and customer support is top notch. Would def. Recommend.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2024

I love having a skincare makeup line. Great customer service! Especially late night from Kiril. Thank You, Lisa Happiness Looks Beautiful

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 28, 2024

Non-existent customer support. This app has BUGS BUGS BUGS. Logo uploading doesn't work 50% of the time, and you need to reupload 10+ times for it to stick to your settings. Try calling? Voicemail, no live person to talk to. They don't call back. Try emailing? No response. They offer a 14 day free trial but you wont hear from them in that time, so please pass for something else, this is NOT the solution for you.

Store

LOOTBOX

Using app

10 days

Total reviews

3

Average rating

3.7

Developer Reply

I was trying to get a hold of you but can't!! Your email doesn't work! https://gyazo.com/6a8571a8becc02d3a4847129d108c8e1 https://gyazo.com/d35e66be6f8a99cf3f851f2e4a836614 https://gyazo.com/02c2a5e212e619852c5feb8d405955cd Text messaging, phone calls, email, and email from your other store. I am 100% here for merchants but I don't know where you'd respond! Please help me get in contact with you! My number is (866) 217-1477, I'll be waiting to get a text back. Kiril

5 / 5 Share

Jan. 1, 2024

Easy to use and customer service is amazing

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Keira helped me solve an issue I was confused about, he was very helpful and knowledgeable, and I like that he actually talked me through the process so I could learn how to make the changes on my own. He was very patient with this newbie! viaGlamour itself is very easy to use, and imports to my shopify store are streamlined, love the quality of products so far, as well. viaGlamour is making my dreams of having my own soap and cosmetics company come true!

Using app

10 months

Total reviews

7

Average rating

5.0