Rating

4.4

feedback

87

Reviews

chart

#515

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    17%
  • Less than a month
    41%
  • Less than a year
    26%
  • More than a year
    9%

Reviews Summary

The Shopify App has received mostly positive reviews from users. Customers appreciate the ease of use, functionality, and excellent customer service provided by the support team. Many users highlighted the quick response times and helpfulness of the support staff, mentioning specific team members like Carlos, Valentina, and Maren. The app is praised for its ability to enhance website aesthetics with video backgrounds and improve user experience. Users also mentioned that the app does what it promises and offers features that make customization simple and effective. However, there were a few negative reviews mentioning issues like slow performance, glitches, and lack of response from the support team in some cases.

Highlights

Ease of use and functionality
Excellent customer service
Quick response times
Enhances website aesthetics with video backgrounds
Some users experienced slow performance and glitches

Rating Breakdown

  • 5
    83% (72 ratings)
  • 4
    6% (5 ratings)
  • 3
    3% (3 ratings)
  • 2
    2% (2 ratings)
  • 1
    6% (5 ratings)

Reviews with Text

  • 98% (85)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 25, 2025

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

I love it and its so amazing. work perfectly.

Using app

26 days

Total reviews

6

Average rating

5.0

2 / 5 Share

Aug. 8, 2025

Using app

About 13 hours

Total reviews

1

Average rating

2.0

Developer Reply

Hi ASAM Supply Team, Thank you for taking the time to leave a rating. We're sorry to hear that your experience hasn't met expectations. Please know that our support team is available 24/7 via both email and live chat—we’re always here to assist with any questions or issues you may have. We checked our records and, unfortunately, we haven’t received any support requests from your store. If there’s anything we can help with, we’d truly appreciate the opportunity to make things right. Looking forward to hearing from you.

5 / 5 Share

July 24, 2025

This is totally amazing service. I was struggling for days trying to figure out how to embed an app in my Shopify site and I found this app. I installed. It took seconds. I needed a little help and the online chat set me up with Carlos who is probably a genius. He solve the problem in less that. 5 minutes and then gave me instructions on how I can do this myself in the future. I would highly recommend this application and service! God Bless you Carlos!

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2025

The app does exactly what i needed and they have the greatest customer service if you have an issue need help. Absolutely and 100% recommended! And thanks for the super-fast help!!

Using app

2 months

Total reviews

3

Average rating

5.0

All reviews

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