Rating

4.6

feedback

84

Reviews

chart

#551

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    15%
  • Less than a month
    43%
  • Less than a year
    26%
  • More than a year
    10%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer service, and ability to enhance their websites with video content. Many users highlighted the quick response times and effectiveness of the support team, mentioning specific team members who provided excellent assistance. The app was commended for its user-friendly interface and the seamless integration of videos on different pages of the website. However, there were a few negative reviews mentioning issues with app performance, pricing, and occasional glitches. Some users also expressed concerns about the app slowing down their websites.

Highlights

Positive feedback on customer service and support team
Ease of use and user-friendly interface
Ability to enhance websites with video content
Negative feedback on app performance and occasional glitches
Concerns about pricing and impact on website speed

Rating Breakdown

  • 5
    83% (70 ratings)
  • 4
    6% (5 ratings)
  • 3
    4% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (5 ratings)

Reviews with Text

  • 99% (83)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 25, 2025

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

I love it and its so amazing. work perfectly.

Using app

26 days

Total reviews

8

Average rating

5.0

5 / 5 Share

July 24, 2025

This is totally amazing service. I was struggling for days trying to figure out how to embed an app in my Shopify site and I found this app. I installed. It took seconds. I needed a little help and the online chat set me up with Carlos who is probably a genius. He solve the problem in less that. 5 minutes and then gave me instructions on how I can do this myself in the future. I would highly recommend this application and service! God Bless you Carlos!

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2025

The app does exactly what i needed and they have the greatest customer service if you have an issue need help. Absolutely and 100% recommended! And thanks for the super-fast help!!

Using app

2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

April 12, 2025

Pone que hay un plan gratis que luego es inexistente

Using app

2 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello Skullness Team, We appreciate your feedback and completely understand your frustration. It's important to us that we clarify any confusion you may have. As clearly stated in our app listing on the Shopify App Store, the free plan is currently available only for development stores, not for active, paying merchants. We realize this information may not have been fully clear, and we apologize if it caused any confusion on your end. Upon reviewing our records, it looks like we haven’t received any previous concerns from you. Please know that we have a team ready to support you 24/7 and guide you through any questions or issues you may have. Our goal is to ensure you have a positive experience with our app, and we’re happy to offer any help you might need. If you’re still interested in using our app, we urge you to please reach out by replying to any of our emails. We’re eager to help and ensure everything works smoothly for you. Looking forward to your response. Code Black Belts Support Team

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