Rating

4.5

feedback

87

Reviews

chart

#505

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    16%
  • Less than a month
    44%
  • Less than a year
    25%
  • More than a year
    9%

Reviews Summary

The Shopify App has received mostly positive reviews from users. Customers appreciate the ease of use and functionality of the app, particularly for embedding videos on their Shopify sites. The customer service provided by the support team is highly praised for being responsive, knowledgeable, and helpful. Users have highlighted the quick response times and efficient assistance they received when facing issues or needing guidance. Additionally, the app is commended for its user-friendly interface and the ability to customize video backgrounds without the need for coding skills. However, there are some negative reviews mentioning issues such as slow performance, glitches, and difficulties in customization.

Highlights

Positive customer service experience and quick response times
Ease of use and user-friendly interface
Functionality for embedding videos on Shopify sites
Issues with slow performance and glitches
Difficulties in customization and coding

Rating Breakdown

  • 5
    83% (72 ratings)
  • 4
    6% (5 ratings)
  • 3
    3% (3 ratings)
  • 2
    2% (2 ratings)
  • 1
    6% (5 ratings)

Reviews with Text

  • 97% (84)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 25, 2025

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

I love it and its so amazing. work perfectly.

Using app

26 days

Total reviews

6

Average rating

5.0

2 / 5 Share

Aug. 8, 2025

Using app

About 13 hours

Total reviews

1

Average rating

2.0

Developer Reply

Hi ASAM Supply Team, Thank you for taking the time to leave a rating. We're sorry to hear that your experience hasn't met expectations. Please know that our support team is available 24/7 via both email and live chat—we’re always here to assist with any questions or issues you may have. We checked our records and, unfortunately, we haven’t received any support requests from your store. If there’s anything we can help with, we’d truly appreciate the opportunity to make things right. Looking forward to hearing from you.

5 / 5 Share

July 24, 2025

This is totally amazing service. I was struggling for days trying to figure out how to embed an app in my Shopify site and I found this app. I installed. It took seconds. I needed a little help and the online chat set me up with Carlos who is probably a genius. He solve the problem in less that. 5 minutes and then gave me instructions on how I can do this myself in the future. I would highly recommend this application and service! God Bless you Carlos!

Using app

33 minutes

Total reviews

2

Average rating

5.0

All reviews

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