CBB Video Background
Embed TikTok, YouTube and Vimeo videos right in your store.
Rating
4.4
feedback
86
chart
#509
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
17%
-
Less than a month
41%
-
Less than a year
27%
-
More than a year
9%
Reviews Summary
The Shopify App has received a mix of positive and negative reviews from users. Positive aspects highlighted include excellent customer service, quick and helpful support, ease of use, and the app's ability to enhance website appearance with video backgrounds. Users appreciated the responsiveness and knowledge of the support team, particularly mentioning individuals like Carlos, Valentina, and Maren. The app was praised for its user-friendly interface, seamless functionality, and the ability to customize video backgrounds easily. On the other hand, negative reviews mentioned issues such as slow performance, glitches, and difficulties in using the app. Some users also expressed concerns about pricing and compatibility with other elements on their websites.
Highlights
Review RSS Feed
All reviews
Aug. 8, 2025
Hi ASAM Supply Team, Thank you for taking the time to leave a rating. We're sorry to hear that your experience hasn't met expectations. Please know that our support team is available 24/7 via both email and live chat—we’re always here to assist with any questions or issues you may have. We checked our records and, unfortunately, we haven’t received any support requests from your store. If there’s anything we can help with, we’d truly appreciate the opportunity to make things right. Looking forward to hearing from you.
July 24, 2025
This is totally amazing service. I was struggling for days trying to figure out how to embed an app in my Shopify site and I found this app. I installed. It took seconds. I needed a little help and the online chat set me up with Carlos who is probably a genius. He solve the problem in less that. 5 minutes and then gave me instructions on how I can do this myself in the future. I would highly recommend this application and service! God Bless you Carlos!
June 10, 2025
The app does exactly what i needed and they have the greatest customer service if you have an issue need help. Absolutely and 100% recommended! And thanks for the super-fast help!!
April 12, 2025
Pone que hay un plan gratis que luego es inexistente
Hello Skullness Team, We appreciate your feedback and completely understand your frustration. It's important to us that we clarify any confusion you may have. As clearly stated in our app listing on the Shopify App Store, the free plan is currently available only for development stores, not for active, paying merchants. We realize this information may not have been fully clear, and we apologize if it caused any confusion on your end. Upon reviewing our records, it looks like we haven’t received any previous concerns from you. Please know that we have a team ready to support you 24/7 and guide you through any questions or issues you may have. Our goal is to ensure you have a positive experience with our app, and we’re happy to offer any help you might need. If you’re still interested in using our app, we urge you to please reach out by replying to any of our emails. We’re eager to help and ensure everything works smoothly for you. Looking forward to your response. Code Black Belts Support Team
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