Rating

4.5

feedback

207

Reviews

chart

#388

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    5%
  • Less than a month
    20%
  • Less than a year
    52%
  • More than a year
    18%

Reviews Summary

The CBB Video Background app has received overwhelmingly positive reviews from users. Customers praise its user-friendly interface, extensive features for video background customization, and the exceptional tech support provided by the team. Many users highlight the quick response times and efficient problem resolution by the support staff. The app is recommended for those looking to enhance their video setup and elevate their online store. However, there are some negative reviews mentioning issues such as glitches, slow performance, and high pricing. Despite these drawbacks, the majority of users find the app to be a top choice for adding dynamic video backgrounds to their websites.

Highlights

Positive user experience, user-friendly interface, extensive features, exceptional tech support
Quick response times, efficient problem resolution, recommended for video setup enhancement
Negative reviews mentioning glitches, slow performance, high pricing

Rating Breakdown

  • 5
    81% (168 ratings)
  • 4
    9% (19 ratings)
  • 3
    3% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    6% (13 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 1, 2025

Rating: ⭐⭐⭐⭐⭐ I rarely write reviews, but I had to make an exception for CBB Video Background because it has truly exceeded my expectations! This app is not only user-friendly and highly functional, but it also boasts features that make video background customization a breeze. Whether you're looking to enhance your professional presentations or just add a personal touch to your video calls, this app has everything you need. What really sets CBB Video Background apart is its tech support. The support team is responsive, knowledgeable, and genuinely caring. They went above and beyond to ensure any issues I encountered were resolved quickly, making my experience smooth and enjoyable. I've used several apps in this category, and CBB Video Background stands out as the top choice. It's reliable, packed with great features, and supported by a fantastic team. Highly recommended for anyone looking to elevate their video setup!

Store

MaxFuel

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

Great app to make a website more dynamic. Their support team is quick to respond and help with any issues!

Using app

About 4 years

Total reviews

2

Average rating

5.0

1 / 5 Share

June 25, 2024

It is a complete WASTE OF TIME

Using app

About 5 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hello Technium Team, We are very sorry to hear that you are not happy with our app. One of our Support Team reached out to you just a few hours after you installed the app to check if you needed help with the configuration as we noticed that you have not completed configuring a video background. However, we have not heard back from you or received any email or request from your end advising of any issues you might be facing. If you were having issues with the app configuration, we are just a chat or an email away. As you may know, our Team is available 24/7 should you need any assistance and we can even configure the video background for you. We would love to discuss this further with the assurance that we do provide full assistance should you decide to use the app again. If you can provide us with the best time to call and the number to reach you, we can arrange a phone call or even a chat session, whichever you prefer. You can also respond to any of the emails we have sent you. We hope to hear from you soon! Warm Regards, Code Black Belt's Support Team

5 / 5 Share

March 10, 2024

Excellent App platform, For great advertising, promotion etc!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2024

Maybe the app has its "need to improve" sections, but the customer service team is always happy to help, so nice and does the job pretty efficiently. Keep this going, guys!

Using app

5 days

Total reviews

9

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more