Helpful Product Reviews App

Helpful Product Reviews is such a great app. And their customer service is beyond compare. Yusuf has been so helpful!!!

GREAT

I can’t reach anyone, someone is spamming my reviews and I can’t resolve it. There doesn’t seem to be any way to contact this company. It would be good if there was any customer service at all. I would look elsewhere.

Gute App, die wir seit Jahren genutzt haben. Leider kam es in den letzten Monaten immer wieder zu Problemen. Ohne erkennbaren Grund wurde der E-Mail-Versand deaktiviert. Über den Support konnte er zwar wieder aktiviert werden, was jedoch dazu führte, dass plötzlich hunderte E-Mails auf einmal versendet wurden. In der Folge mussten wir sogar unseren Beitrag erhöhen, um in diesem Monat weiterhin Reviews erhalten zu können. Mittlerweile kommen nicht einmal Testmails an die eigene E-Mail-Adresse an. Ein System, das jahrelang funktioniert hat, läuft plötzlich nicht mehr, und der Support versucht, die Probleme mit der angeblichen Unwissenheit des Kunden zu erklären – als würde man den Spam-Ordner nicht kennen. Wer noch die Wahl hat, sollte besser einen anderen Anbieter wählen. Übrigens kommen natürlich auch die Export-Backups nicht an, was selbst einen Umzug erschwert. Support-Anfragen hierzu werden ebenfalls ignoriert.

I have been with HelpfulCrowd for several years now and I must say, they are fantastic! Their platform works seamlessly with Squarespace. When I moved over to Shopify, Yusuf helped me move all my reviews over to the Shopify platform. I was ecstatic about that because I thought I would lose all my reviews when I made the transition. HelpfulCrowd is so good, that I have rarely had to contact them. On the few occasions I have, I was able to use their Chat feature and got a response within seconds. Typically, I deal with Yusuf and he's always patient and has always resolved my issue. If you are looking for a review and Q&A platform, I highly recommend them! I wish they had a loyalty platform as well.

Our experience with Helpful Crowd Product Reviews has been excellent. The system does exactly what it needs to do and that is gather and display reviews. However, the best part of working with them is their support. It is absolutely superior. They are quick to respond and either give me the advice I need or just take care of the matter themselves. I highly recommend this app.

Une expérience de qualité, j'ai pu récupérer l'intégralité de mes avis sur mon shop, Helpful c'est occupé de tout, Yusuf à était d'une aide précieuse, la communication était tellement rapidement, même le weekend. https://wilderhatco.com/

I need this app while it helps my customers to make a choice when they read other peoples' reviews..

We use this app for www.therefillshoppe.com, and it works great to help us get more product reviews!

The support team is super quick to help and the product really easy to use.

We have been using HelpfulCrowd for quite some time and have remained consistently impressed by its functionality and customer support. Initially integrated with our Squarespace site, we’ve now successfully transitioned to Shopify at https://pinhive.shop, and the process of continuing with HelpfulCrowd was seamless. We truly appreciate the responsive support team and the reliability of the service.

I've been using Helpfulcrowd for years for my website, and I could not be more satisfied. The integration with Ecwid and Shopify is perfect, and the support is allways ready to solve your problem in a very short amount of time. Especially, the migration was easy. I recommend without hesitation.

Application simple à utiliser autant pour nous que pour nos clients. Depuis que nous utilisons cette app nous avons beaucoup plus d'avis client!

i have been using Helpful Crowd now for a few years. Their service have always been amazing. When i had to make the move over to Shopify, Yusuf helped me every step of the way. Thank you so much for all you do to keep small businesses growing!

Helpful Product Reviews has been so...helpful! We migrated our reviews from one platform into Shopify. I love the functionality of designing and customizing the review widgets. Looking forward to collecting more reviews from our customers!

Wird genutzt für die Einbindung und das Sammeln von Kundenrezensionen für unseren Onlineshop (https://ultracket.de). Funktioniert hier sehr zuverlässig und überzeugt überdurchschnittlich viele Kunden dazu, eine Bewertung abzugeben. Absolute Weiterempfehlung.

Awful app and bad service.

I have been using Helpfulcrowd from last two years now and I am very pleased with their service. Yusuf from its team is very proactive to resolve any queries or issues we face.

I've been using Helpful Product Reviews on my Shopify store, and it's been a fantastic experience! The app's interface is very user-friendly, making it easy to collect and manage reviews. I needed a few design updates, and Yusuf from their support team was incredibly responsive and helpful, implementing the updates quickly via live chat. I really appreciate their promptness and excellent customer service. Highly recommend this app!

Yusuf was very helpful with our transition from Ecwid to Shopify - he was able to quickly and easily transition over our old reviews; very happy.