Helpful Product Reviews App
Make more eCommerce sales with Video Product Reviews
Rating
5.0
feedback
395
chart
#2,521
All reviews
Rating Breakdown
Feb. 15, 2024
Installation was smooth and easy, all minor glitches got resolved by Yusuf and his team within less then 24 hours!!! Thank you guys!
Feb. 11, 2024
Great product and excellent customer support! We use this app on multiple websites.
Feb. 7, 2024
I was having some difficulty with the app on my second website, reviews weren't being automatically requested and i couldn't install any reviews on my website (I'm not that techo!) but after a webchat with Yusuf, he worked his magic as usual and got me all up and running, We had a few server issues during the time but with patience from myself and Yusuf everything was dealt with, no problems. Wouldn't hesitate at all in using their webchat in the future for assistance, Excellent customer service. Thank you!
Feb. 6, 2024
Had some much needed help from Yusuf this evening, very prompt reply to my enquiry and did all the work for me, thank you so much!
Feb. 5, 2024
I am super satisfied with the service that this app is offering, it has helped me increase sales and I always talked to the same customer service agent, Yusuf :) He was always really responsive, helpful and all my matters were resolved quickly and smoothly :) Thank you very much!
Jan. 25, 2024
Great service! Helpful Crowd offers different plans at reasonable prices. We sell a visual product and want to display visual reviews. Yusuf was wonderful! I do wish that when a review is tapped on, it would connect directly to the product page. Rebecca S. https://eslsupplies.com/
Jan. 13, 2024
Dec. 12, 2023
Excellent app for review and great customer services. Highly recommend to use this app.
Nov. 16, 2023
Yusuf was great with helping us address our issue through shopify. As theme's etc. were updated, our reviews ended up not being able to be seen on our products. Yusuf explained why, and once given access, he was able to update the necessary code to allow for the reviews to be seen again. Great customer service.
Nov. 14, 2023
Happy so far - Installed some other app before this one, but none of these actually worked in my shop. This one did and it works quite well!
Nov. 11, 2023
Disappointed that product groups have been removed from the free option, I had been using this app for years but will be finding a replacement.
Hey there My Planties, sorry to hear this. As we release new features, we need to sometimes review and change our plan offerings, the last change being implemented 6 months back. The Product grouping feature is available on our $10 a month plan, which we believe offers incredible value, especially when you compare it to other apps and offerings in the market place. Notwithstanding that, please reach out to our customer care team to see what they can do for you given you've been such a loyal customer. Kind regards, Anna
Oct. 27, 2023
I've been using Helpful Crowd for a few years now and the staff have always been super friendly, helpful and I always get an immediate response should I need assistance. I recently migrated my store to Shopify and the team made the migration of my reviews a piece of cake. Thank you all!!
Oct. 26, 2023
Je suis très satisfait de cette application. Les fonctionnalités correspondent parfaitement à mon attente. Le support est très efficace et saura vous aider pour installer l'application suivant vos envie. Je recommande cette application. Je remercie particulièrement @Yusuf, toujours disponible et à l'écoute, qui a résolu un problème de compatibilité avec une autre application.
Aug. 17, 2023
After much searching we have settled on Helpful Product Reviews by HelpfulCrowd as our review engine on peachandpineapple.co.uk. The app looks good on the page and works well. There is a manual step where you have to embed some code yourself if you want to show the review for each product on the collection page, which had I put in the wrong place, but after contacting support Yusuf quickly resolved the issue and also added the correct widget to the product page for me as I had chosen the wrong one. So far, so brilliant. Thanks HelpfulCrowd. 5 stars!
Aug. 16, 2023
Amazing app. Once set up properly it does all the leg work for you with review collection etc. very easy to use too. Yusuf dealt with an issue I had and fixed it within half an hour. 10/10 www.thorsupplements.co.uk
Aug. 7, 2023
We have tried several review apps to meet our specific needs, and THIS IS THE ONE. The support team has been incredible. They even edited our code to ensure the display was just how we wanted since we have a MOODRING theme. Highly recommend!
Aug. 3, 2023
I am delighted to share my experiences with this phenomenal application that has truly surpassed my expectations. With our ambitious plans in mind, this app has proven itself to be a crucial aid, consistently delivering remarkable functionality and usability. The intuitiveness of the interface is noteworthy, making it incredibly user-friendly and simple to navigate. Each feature is well-implemented, demonstrating a clear understanding of user needs. The developers have crafted an excellent tool that substantially supports us in achieving our objectives. However, what sets this application apart from others is not only its technical brilliance, but also the unparalleled customer service. In our case, we had the privilege of interacting with Yusuf, who served as our contact person. His unwavering commitment to assisting us, combined with his profound knowledge and professionalism, greatly contributed to our positive experience. Yusuf consistently displayed exceptional dedication, always providing prompt, comprehensive, and courteous responses. His hands-on approach, helpful advice, and genuine care for our objectives transformed our journey with this application into a gratifying experience. His service undoubtedly sets a benchmark for others to strive towards. In conclusion, I highly recommend this app for anyone seeking a reliable, user-friendly, and effective tool. With its top-tier customer service, particularly thanks to Yusuf, it stands as a paragon in its field. This combination of software excellence and stellar customer support truly sets a standard that is difficult to surpass.