All reviews

Rating Breakdown

  • 5
    98% (385 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 21, 2020

Happy so far! I recently created our new Shopify store, https://fatflower.com and was have customers ask how to leave their positive reviews so I searched the Shopify app store and found the HelpfulCrowd app. After downloading it, Yusuf contacted me through chat to assist in getting the widget set up for my theme (wasn't automatic because my theme is customized). It took under a minute for him to have me set up and ready to go. Great customer service and I assume the app will be just as impressive as we start to use it--just from browsing the settings, I can see this is more than a review app. Really looking forward to exploring all of the marketing tools that integrate with it!

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

App súper útil y tienen un servicio de atención al cliente increible. 100% recomendable, te ayudan con cualquier duda al instante.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

the best product review app, on here by far. Yusuf was super helpful with installing code i had now. Compared to other review apps Helpful Crowd is the best

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

I am using this app to manage the reviews of my store and it does an amazing job. Reviews appear in the product title and below. I can manage the settings easily and when I have a question, their customer support is super fast and easy to connect with. Thank you, Yusuf for your help!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

Blown away by the level of customer service. Yusuf was SO SO helpful and attentive. Easy to set up and fingers crossed will start gathering much needed reviews. I'll be on the lookout for other apps by these guys!!

Using app

Almost 3 years

Total reviews

4

Average rating

3.8

5 / 5 Share

Oct. 15, 2020

I tested a lot of review applications and This is by far the best. The free plan provides all the features that I need (especially the social networks integration). The paid plan is interesting for big stores which have a lot of orders. The customer service responds very quickly and is very helpful. Hope to switch on the paid plan very soon.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

This app is amazing! the support is even better! Of all the review apps ive tried this one is the best. its easy to manage and the design itself looks amaziing on my website. Thankful to Yusuf for helping me with setting it up. He is very nice and he really knows what he's doing! Kudos to the team! Will continue using this for my future stores!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2020

This app is amazing. It has everything I need. The customer support is awesome. Yusul helps me a lot on code editing. Highly recommended.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

Really amazing app, has lot of features and it's really beatiful on design and structure. The support is also very very attentive and kind. FULL STARS!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

j'ai utilisé l'application pour m' aider à configurer les widgets Yusuf à été parfait pour résoudre cela, et très sympathique je referais appel à lui si besoin. Tres bonne application

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

Love this app! I went through so many review apps and they all seemed to miss a feature. This one really has it all! We were particularly looking for an app where we could show all reviews and an app that integrates with Google. Support is amazing too with almost instant replies to emails!! Yusuf is a superstar and really helped us to get it all set up for our store https://www.uncu.london Thank you thank you thank you!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

We (boboandnana.com - we sell vegan pet accessories) switched from Yotpo...way cheaper and better. Yotpo was very buggy and gets very expensive when you start having over a couple hundred orders per month. Customer service (yusuf) also rocks and will get you integrated quickly.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

The best app ever. Everything. Support, the app itself. All! These guys especially Yusuf are the best. Honestly, they helped me with setting everything up for more than 1 h on chat. The app is the best review app on Shopify market. Keep rolling :)

Using app

3 months

Total reviews

26

Average rating

4.1

5 / 5 Share

Sept. 29, 2020

This is a GREAT free app! I had previously installed another free app for product reviews with photo and did not realize the app did not have the function of requesting for reviews. This app does it all! It allows reviews with photo upload AND it sends out review requests. The setting it easy and user friendly. You can manipulate the layout of the review, total reviews and average ratings on category and product page. Ratings/reviews on the product page is available on the top as well as the bottom...where the ratings on the top is clickable which will take you down to the reviews at the bottom for quick reading. AND...this app includes the Q&A which is a great add-on! And the service/support is impeccable! Great job guys! Keep up the good work!

Store

IntiMD

Using app

6 days

Total reviews

3

Average rating

3.7

4 / 5 Share

Sept. 25, 2020

Templates are well-designed and align with my brand look, and setting up initial requests for reviews, and reminders, is easy. Only thing I wish they had is the capacity to send requests to customers who bought my products more than 6 months back. Also, when I contacted them today with a question about my plan, Yusuf responded within a minute or two.

Using app

10 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi Karen, thanks for your kind review and feedback. We are especially chuffed with this coming from someone in the art and design space ;-) We also hope that we've exceeded your expectations now by importing orders more than 6 months based on your special request, and hope we have now exceeded all your expectations and needs. We look forward to helping you build your business, together. Team HelpfulCrowd

5 / 5 Share

Sept. 24, 2020

This app helps me to keep track of my reviews. And it also helps me build trust with my customers.'

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

This app is great on the free version and if you need video reviews the paid plans are also so much worth it! The help team is incredible, I've received assistance with my shop's code from Yusuf, twice already, and both times he went above and beyond to make the review system work perfectly on my site.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

This is such an amazing app. Customer service is also spot on! Yusuf has been especially amazing in helping take care of technical things. Definitely recommend!

Store

hale

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

Yusuf was such a great help. I wanted to transfer all the reviews from one product to another but was struggling to do so. i asked Yusuf if he would be able to do it from his side, and he done it for me. It was really important for me to have the reviews on my site. so thank you so much Yusuf, such a great help.

Store

Purccc

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

Customer service from Yusuf with HelpfulCrowd is top-notch! This is probably the best customer service I've experienced with any app from Shopify. He helped me create email template promos, add summary widgets and product rating widgets. He also answered other various questions regarding the use of the app. He was very proactive, made contact and offered help at the perfect time. I get frustrated with some apps that require some coding because I'm not all that tech-savvy - he really helped to move the process along quickly and easily so I could integrate the app to my website. I haven't had a chance to see the app in action yet (with an actual review), but it looks nice - it's not overwhelming or spammy-looking. So far, so good - thanks so much! steamybean.com

Using app

About 2 months

Total reviews

1

Average rating

5.0