All reviews

Rating Breakdown

  • 5
    97% (167 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 99% (171)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2019

This app is great for gathering reviews. It simple to use but very powerful. The customer service is great and i cannot fault the team at helpful crowd. Big thumbs up from me guys and girls :)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Sport Barista! We love thumbs! So glad that we could assist. Thank you again for the review and we expect that as you learn more about our app, you'll see some of the gems that can really boost your business. Be sure to check out PaCE! Team HelpfulCrowd

5 / 5 Share

Nov. 20, 2019

I appreciate their customer service. It was amazing. I had trouble installing the app, and it was hard for me to install manually. But the staff here helped me to install it immediately. Thanks again.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there Miss K! We blushed when we saw your review. Thank you! Some of the Themes on Shopify can be tricker than others, so we're glad that you reached out and the HelpfulCrowd Theme Team were able to help out immediately. We're looking forward to boosting your business...together! Team HelpfulCrowd

5 / 5 Share

Oct. 8, 2019

The app is doing well, and it really makes a difference in sales. When people see that you have real reviews they trust your brand and products more. Their customer support is also great Can definitely recommend them

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hey Remootio, Glad to hear that we are able to help you with the setup and that our replies are helpful ;-) We look forward to helping you turn more shoppers into customers.

5 / 5 Share

Aug. 30, 2019

This Reviews App is really a 5 stars app. There is everything we need and so much customization. Also, they have a Help Section with everything explicated with videos and screenshots. And the support team is excellent.

Using app

2 days

Total reviews

15

Average rating

5.0

Developer Reply

Marianne, Thank you for lovely review and kind words. So glad that you find our HelpfulGuides of assistance and that you love the customisation. You should see what's coming next.....

5 / 5 Share

Oct. 11, 2020

I use this app to get feedback and reviews from my customers, currently on the free plan, but you can upgrade. I find it super easy to set up and easy to send emails to customers asking for a review. Great app and highly suggest you get it too! UPDATE- I was having some issues with the Widget on my website and I requested some help and I have to say they were wonderful- Anna helped me with this and fixed the issue within a couple of hours.. communication was excellent! Thankyou

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you Jodi for sharing your review with the other Shopify merchants, we really appreciate it and love your store. Such beautiful items.....

5 / 5 Share

May 24, 2019

This is a fantastic app! Customer support blew me away, with super quick response - and they truly went above and beyond to help me. Highly recommend!

Using app

7 days

Total reviews

11

Average rating

4.6

Developer Reply

Wow! What an awesome store with great skincare! Thank you Schaf Skincare for the opportunity to try us out and help in the setup. Looking forward to helping you grow your business, faster with all our premium features as standard. Welcome again to the HelpfulCrowd community!

5 / 5 Share

May 13, 2019

I think I have just found gold. The App is amazing and the customer support is even better. We are extremely happy with Helpful Crowd

Using app

11 days

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for the feedback. It's greatly appreciated! We're keen to see what more gold we can find together... by helping you grow your business faster! Welcome again to the HelpfulCrowd community of fellow minded gold diggers ;-)

5 / 5 Share

April 2, 2019

By far the best reviews app on the market today. Clean, easy to install. Not to mention giving you some of the best SE0 When it comes to product reviews. Their support staff is second to none and will help you integrate and even migrate the reviews two different platforms. I have over 1000 reviews spread across many different products and I've seen such an uptick in sales over the last few years with using this awesome platform. I would highly recommended.

Using app

7 days

Total reviews

2

Average rating

3.0

Developer Reply

Hyve Beauty has been a long standing HelpfulCrowd client and we're pleased that we were able to assist them with their migration painlessly. Thanks for the awesome review Stu and the team at Hyve Beauty and we look forward to continuing to help you grow and expand your business faster!

5 / 5 Share

March 19, 2019

I have found it very easy to implement HelpfulCrowd and if I came across any issues they were very helpful and quick to come back with solutions

Store

Luxe 39

Using app

About 2 months

Total reviews

11

Average rating

4.6

Developer Reply

Thank you Helen for the review, we appreciate it. Thank you also for suggesting the two feature enhancements. We were glad that we were able to develop these and make them available for yourself and the wider HelpfulCrowd community at short notice.

5 / 5 Share

March 15, 2019

Ian at Helpfulcrowd has great customer service, the app is very easy to use. I would highly recommend this app, the review process seems to be more user-friendly than my previous review app.

Using app

20 days

Total reviews

13

Average rating

4.7

Developer Reply

Thank you Blissful for your review and also highlighting how easy the app is to use. We appreciate the feedback. Ian was also very chuffed that he could help you out. Love your store and we're happy that we can help grow your store, faster ;-)

5 / 5 Share

Jan. 26, 2019

I had some problem with the set up, not caused by the app, but probably by some internal issue of my theme. Anna and the HelpfulCrowd crew, helped me from the beginning to now, step by step, everyday and all the time: h 24 week end included!!! Finding guys so passionate and professional it's really awesome and rare today. So skillful and Helpful! You are special and this Review App is more than my expectations! I sincerely recommend it! It is ECCEZIONALE as we would say in Italy ;)

Using app

2 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 7, 2018

I have read all reviews apps available for Shopify and I chose this application for several reasons: price, several customizable options, send emails (automatic or manual), reviews with or not photos/videos, moderation, autopublish or not, multilingual, several widgets we can place where we want, connect and share reviews on FB or Twitter, customize email templates, reminder emails, thank you email, import orders you've had in the past and send emails requests, etc. And they will add more in the future. There are all the instructions in the app to import reviews. For Q&A we can activate or not this option. We can group several products with the same Q&A, personalized templates emails, etc. If you need help and have questions, the support is excellent and really fast. They made a few more changes for me.

Using app

6 days

Total reviews

24

Average rating

5.0