All reviews

Rating Breakdown

  • 5
    97% (167 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 99% (171)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2020

Fantastic app, very useful for my site and very helpful and friendly staff, it has helped me a lot in my site. thanks

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

https://vintageatticsevenoaks.com We are so pleased with this app. Yusuf helped us to tweak it, we have been using this app for a couple of years now and can really recommend it. Yusuf from HelpfulCrowd has made lots of adjustments to help us integrate with product tabs! Thank you :)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2020

Helpful Crowd is my favorite review app after testing several on my store www.poooliprint.com I was helped by Yusuf and it's been easy to fix any issue I faced. Thanks again

Using app

About 2 months

Total reviews

10

Average rating

4.7

5 / 5 Share

April 6, 2020

We use this app to provide customers a way to review our bicycles, as we are not a main-stream brand, customer reviews are very important in lending credibility to our product, and helping new customers decide to buy one of our bikes. We also like the Q&A function, as sometimes the customers have technical questions, and its great if other customers can see the responses too. So far the app has been great, its easy to integrate the reviews across similar products with different set ups, so that customers all the reviews for a given product, regardless what specification it has. We just integrated the badge in our footer, so show how many over all reviews we have. Yusuf was very helpful in integrating this for us, and didn't mind making small adjustments to get it looking better. He also helped install the review widget on the product pages. Thanks very much for the help and good service.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2020

Very good app and the support is amazing with live chat! Perfect job! I'm super happy with them. I will continue using it.

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

Hey Melanie, we love feedback like this, it keeps us motivated and reinforces that we should continue doing what we're doing ;-) So glad that you love the app and we're looking to you collect a ton more reviews! Welcome to the growing crowd. Kind regards, Anna and Team HelpfulCrowd

5 / 5 Share

Dec. 1, 2020

I have found this app to be very user friendly with setting up emails and getting reviews from customers. The customer service has been great with any questions I've had and respond very quickly. It's great having an easy review process set up on my store now. Thank you, Diamond Painting Hut

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 10, 2020

Helpfulcrowd review app provides all tools needed to encourage buyers to review your products. I have been using the app for 60 days. The folks at Helpfulcrowd offer great support and they have taken care of all my questions very quickly. Great app!

Using app

18 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 8, 2020

Great app. Easy to setup with lots of customization. I was looking for a review app with an easy photo upload. Photos of customers on my product pages drive sales. Responsiveness of support is unbelievable. Live chat with support anytime and get an instant answer and knowledgeable help. Keep up the great work HelpfulCrowd. www.PitBullOutfitters.com

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

WOW!! This app and even more this team is something else.... The app offers more features than the earlier app I had (now on free plan) and you can change so many settings to your personal wishes. But I want to highlight YUSUF (and team) for their endless and always kind help with my 1000 wishes/questions from stupid to even more stupid ;-). Response time within a minute, day and night it seems. Totally out of the ordinary. I had many detailed customisation wishes that were implemented in seconds. They imported my older reviews, made my translation app work for their app etc etc etc. And their english is outstanding. It's been a pleasure. If I could rate them 10 stars I would without a doubt. Just take a look to see the result here: https://www.hussh-cradles.com. Thanks Yusuf and your team!!!!!!

Using app

10 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 26, 2020

I love this App. Easy to use, once it's setup I can forget about it, looks great on my site. Customer service is awesome! Whatever their system is, it works great for getting me reviews. Easily integrates with Shopify. https://themillermachine.com/collections/all/products/triangle-machine

Using app

10 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Feb. 25, 2020

Has really increased the amount of review responses we get. Easy install and importing past reviews from other platforms such as Shopify reviews was easy.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2020

This APP is AWESOME. Best review APP so far with reasonable price. Well deserves the 5 stars. The support is incredible. Yusuf got me set up in no time. Reached out to me seconds after the APP has been installed. One can't ask for more than that considering review setup is quite a task which can easily go wrong. Extremely responsive, helpful and knowledgeable. 10/10. HIGHLY RECOMMEND.

Using app

About 2 hours

Total reviews

14

Average rating

5.0

5 / 5 Share

Feb. 8, 2020

Great app. The modern solution. Support responds instantly. Solved my problem in 5 minutes. I like it

Using app

About 12 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

Excellent. It is simple, easy to use, and powerful. HelpfulCorwd's support team responds quickly and effectively; they solve our problems in no time. We highly recommend it.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2020

Helpful Crowd is the best Shopify review app available. You can check out the app installed on my store at bushcrafts.com I have had several Shopify stores over the years I've tried all the top review apps. Compared them HC is by far the most affordable and it includes ALL the important features that the others don't. You get written reviews, photo reviews, video reviews, and a Q/A section all in one app. There are even more options available. You will have the option to publish responses to customer questions and reviews on your website. Customers can leave full reviews right through their email, including videos and photos. You can send out post-sale review requests by email and there are options to send them automatically or manually. The only thing you cannot do is edit the customer reviews, however, you do have the option to not publish specific reviews (or questions). When I installed the app it was not compatible with my theme. I contacted support through their chat (at 4 AM) and it was fully installed within a couple of hours. Furthermore, Support migrated my existing reviews from my old non-Shopify webstore along with some reviews on other sales channels FOR FREE!! Yusuf was such a great help and I'm amazed at how he went well above and beyond what I expected especially since I was still on the FREE plan!! I recommend using the chat if you need support.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2020

Anna was very helpful, the app is working properly and the design of the reviews is incredible. You should definitely give them a try.

Using app

About 23 hours

Total reviews

33

Average rating

5.0

5 / 5 Share

Jan. 7, 2020

By far the best review app for the $$ I have yet to find. I have already collected multiple reviews in a short period of time. Where other review systems only get 1 or 2 every few months.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2019

We installed this app and were so suprised how quickly we began to gather reviews. Install was easy and we were alble to invite past customers to leave product reviews right away which they did! We have tried other reviews apps (including some VERY expensive ones) and did not get the same results. Also the customer service is excellent. We had a small problem with our store (not the app) and this was sorted almost instantly! We would be happy to reccomend to anyone and will be using this app from now on! Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2019

The service is awesome. They are always there to help via chat. It was awesome to take a screenshot to help me with the set up my promotions with my positive reviews.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2019

Technical help was fantastic. They set up the code for me straight away. Feedback app looks great on my website. Now waiting for reviews to come in.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Diane, thank you for the lovely review. We're glad that you're pleased with how the widgets integrate with your site. Be ready for those reviews! If there's anything else we can do to assist, like tips on maximizing your organic review collection rates, just let us know. HelpfulTeam