Helpful Product Reviews App for Shopify

Helpful Product Reviews App

Product Reviews SEO digital media marketing suite with Q&A
Rating
4.8
Feedback
186
Reviews
Chart
#871
Shopify

All reviews

5 / 5 Share
Sept. 14, 2020

I used this app to help me out importing existing reviews and installing snippets. Their service is great. Quick response and they did everything for me! Yusuf was the staff who helped me out!

Store Using app Total reviews Average rating
ERIJEWELRY About 4 hours 4 5.0
4 / 5 Share
Sept. 25, 2020

Great Service, there is a problem, but they help us solve it at end. Great Service, there is a problem, but they help us solve it at end.

Store Using app Total reviews Average rating
UgeatHair 19 days 9 4.4
Developer Reply

Hi there Ugeat Hair, thanks for the review, we're so glad that we can help you share your 16,000+ reviews with all your shoppers. We're also glad to hear that we were able to help resolve the technical issues. We look forward to helping you grow your business, together. Team HelpfulCrowd

5 / 5 Share
Aug. 25, 2020

UNBELIEVABLE SERVICE + BEST APP! If you're looking for the perfect review app, you're in the right place. This is not a forced review/bot review. I've had my online store since 2013 and I've never experience such topnotch service anywhere else but from this team, especially to YUSUF!!! :) I've been bombarding him for almost a week now and he has always been so kind and patient in answering all my inquiries, and was always willing to go the extra-mile to do app-related work for me. I've tried countless review apps here on Shopify but have never found the perfect one to fit my needs until i found HelpfulCrowd. I swear, this is just too perfect! And worth every $! Thank you for making this app so useful and convenient to your users :) Check out my site if you need to take a look of how the reviews work: www.cocoandtoffee.com :) Thank you!

Store Using app Total reviews Average rating
Coco and Toffee 9 days 3 5.0
5 / 5 Share
Sept. 26, 2020

I have this app for a month now and even though there are some features that I would like in a different way I am really happy with it. Anna and Yusuf are competent and really helpful. The app helps me collecting reviews and increase engagement with my customers, they can also share media which is a great add on.

Store Using app Total reviews Average rating
Mya Candle Collection About 2 months 2 5.0
5 / 5 Share
Aug. 10, 2020

The APP is nice and offers many things for free compare with other apps out there, Yusuf is very patient and professional, he helped me with the installation and some changes. Great customer service Thank you https://trendifyco.com/

Store Using app Total reviews Average rating
TrendifyCo About 3 hours 3 3.7
5 / 5 Share
Aug. 6, 2020

It is a very helpful app that will make look your Shopify store amazing! The staff is also very supportive, Yusuf particularly

Store Using app Total reviews Average rating
My Shinny Skin 3 days 1 5.0
5 / 5 Share
Aug. 4, 2020

I use this app to help me gather reviews from my customers, the app seems to have lots of options. Customer support is great! Yusuf guided me and helped me to get it running in no time at all. Importing from other review apps was impressively easy and quick. Analytics page needs work, but so far so good!

Store Using app Total reviews Average rating
Cocolene About 11 hours 1 5.0
5 / 5 Share
Aug. 1, 2020

Apart from this app being so inclusive of everything you could possibly need in a review app, the customer serice has been outstanding. They practically set it up for me and then Yusuf made the design changes I wanted, making it a sure thing that I would recommend this app to anyone and everyone.

Store Using app Total reviews Average rating
Feroce Eyewear 1 day 2 5.0
5 / 5 Share
July 15, 2020

I switched over from Shopify Reviews app, which was pretty basic. I really like the idea of including images and video with review submissions. Also, we needed a way to proactively request reviews for each order. HelpfulCrowd seemed to have just what we were looking for at a reasonable price. Integration into our site (www.baxmax.net) was pretty straight forward, except I could not figure out how to format the widgets correctly. I contacted Yusuf through the chat window and within about 10 seconds he responded and within 10 minutes he was able to log into my Shopify site and fix the formatting. Now that's customer service!!!

Store Using app Total reviews Average rating
BaxMAX Back Supports About 23 hours 1 5.0
5 / 5 Share
July 13, 2020

I found this app after a very bad experience with 2 other Review apps. First let me just say the user interface is seamless, doesn't look crappy like ones I've previously encountered. I got amazing customer support from Yusuf with helping me import reviews from a CSV file that wasn't properly exported. He even edited my store's theme to add the reviews on the homepage, I couldn't have done it on my own. Outstanding service! Thank you so much, I am very pleased with this app.

Store Using app Total reviews Average rating
Baby Shea Over 1 year 4 5.0
5 / 5 Share
July 6, 2020

I installed this app yesterday so although I haven't used this long term I figured I could share some feedback on the install process. I am using the free plan right now and even though I haven't paid a dime yet, the customer service has been FANTASTIC. Yusuf reached out to me to make sure I was navigating everything ok and even offered to make sure the widget was installed correctly. He fixed the issue I had and I LOVE how the reviews are showing on my products now. If the customer service is this amazing on the unpaid plan, it must be even more fantastic on the paid versions. I wouldn't hesitate to upgrade as my business grows.

Store Using app Total reviews Average rating
Standard Issue Equestrian About 22 hours 2 5.0
5 / 5 Share
May 17, 2023

I am leaving a review. When it works, it works great. There can be glitches. This concludes my review.

Store Using app Total reviews Average rating
Silver Falls Sustainability Co. Almost 3 years 4 4.0
Developer Reply

Hey there Silver Falls, Thanks for the feedback and we are so sorry that we weren't able to address your issues in real time. We always try to provide real-time support, but it might take us a little longer due to other client requests, as is the case yesterday ;-( We've listened and Yusuf in our care team is reaching out to you directly to get to the bottom of the plan upgrade. In regard to the Safari issue, we've also recently just launched our embedded app and have found a snag in it when using Safari, as Apple has locked down on all cookies. For that reason, we are temporally recommending other browsers until the team can release a fix. The browser is not related to the access to the slider though, that is a plan restriction issue that Yusuf will address with the developers. We apologise for the inconvenience and hope to have all it all straightened out in the near future. We appreciate the continued support and hope to get all these above snags sorted out for you in quick order and get you back to being an advocate. Thanks again for taking the time to write the feedback.

5 / 5 Share
July 2, 2020

I wanted a strong UGC video review flow to capture customer user experience. Yusuf took his time and explained everything to me step by step then also offered to jump into our site to fix up the widget as it wasn't displaying properly. I highly recommend this app. Also the price when compared to other apps in terms of features makes it value for money. 10/10 for me.

Store Using app Total reviews Average rating
Manchester Factory About 3 hours 21 4.6
5 / 5 Share
July 2, 2020

Excellent customer service. More features and flexibility than other review apps Ive looked into including being able to trigger review requests on shipment or delivery which is key for me. Didn't have to touch my liquid file either which was great - their team set me up for everything. Chat help is fast response time with clear communication.

Store Using app Total reviews Average rating
OUIVE About 14 hours 2 4.5
5 / 5 Share
June 30, 2020

This app has been a fantastic help for my start up business, Sole Kids www.shopsolekids.com It's helped me create credibility for my products and the team (particularly Anna) has been sooo helpful with every little question I've had. Highly advise getting!

Store Using app Total reviews Average rating
Sole Kids. About 1 month 2 5.0
5 / 5 Share
June 13, 2020

Helpful Crowd is an app that provides amazing service and I'd argue that it has the best layout out for your product reviews. I had the pleasure of being assisted by Yusef, who I say is a "champion of the people". Because not only did he instinctively import all my amazon reviews for me, when I asked him if it was possible to do so in the first place, but he managed to save me hours of time and prevent me from getting any headaches. I will continue to use Helpful Crowd in the future, due to it's efficient and simple to use features and because the service is top-class.

Store Using app Total reviews Average rating
MiracleGreens About 22 hours 1 5.0
5 / 5 Share
June 11, 2020

App's been working great so far. Was easy to install, customer service has been very responsive to my few random queries. I really like the "verified buyer" tag to add credibility. Great app!

Store Using app Total reviews Average rating
Gourmend Foods 6 months 2 5.0
5 / 5 Share
May 29, 2020

Yusuf was extremely helpful in guiding me through the app and making the requested changes. I had tried other review apps and never received such awesome customer service and so quickly!!

Store Using app Total reviews Average rating
Pawls About 2 hours 12 4.9
Developer Reply

Hey Pawls, we're so chuffed to get this feedback...we're all blushing!Yusuf is our star agent! So glad he was able to provide you a hand guiding you through the app and and tailoring it to your requirements. Team HelpfulCrowd

5 / 5 Share
May 17, 2020

I'm writing this after being a user of this app for almost a month. Not only does it do reviews and questions and answers Yusuf helped me import several years of reviews that were not csv compatable. I changed themes and Yusuf came to the rescue again, getting HelpfulCroud laid out perfectly in my new theme. Even made the color of the stars match my theme. If you are using a cheap app for reviews. Get HelpfulCrowd so you don't have to worry about them anymore.

Store Using app Total reviews Average rating
griggindustries About 1 month 2 5.0
Developer Reply

Need some plumbing gear, check out Grigg Industries! We'll take cheap as a compliment and we also like the sound of great value ;-) So glad to have you onboard Grigg Industries and to help you save and migrate your precious reviews collected over the years. Yusuf was able to make the styling changes with the custom CSS editor, but keep a close eye in the app. We're shortly releasing the new star icons and colour options feature so you can pick any colour under the rainbow and even different icons without needing to know any coding or CSS knowledge. Thank again for your support Grigg and we are so glad to have you in the community. From everyone at Team HelpfulCrowd

5 / 5 Share
May 7, 2020

This app has great options, easy to use, and versitile. When I was unable to get a feature to work properly for myself, I reached out to support. Yusuf from HelpfulCrowd not only got me what I needed, he customized it to match the look and feel of my site. How personal, how awesome. I was impressed. Great company, great people, great product!

Store Using app Total reviews Average rating
AnyGlide 5 days 4 5.0
Developer Reply

We pride ourselves on how easy our app is to use whilst being powerful and flexible. Thank you AnyGlide for your awesome review. Be sure to keep your eyes on the new settings that we 're releasing that will allow you to customize the look and feel of widget colours and icons yourself, without needing to know CSS. Welcome to the HelpfulCrowd Community From everyone at Team HelpfulCrowd

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