All reviews

Rating Breakdown

  • 5
    98% (387 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 2, 2022

Excellent service. Really easy for customer to use. Sends out a request for customer to review product and easy to manage. Customer service is excellent, they helped to add widget to my new theme store.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Rien à dire sur le support, ils sont à l'écoute et interviennent si besoin. Vraiment efficace ! Merci beaucoup

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Great app! Easy to use and the service is very friendly and professional. I migrated my store from another platform to shopify and Yusuf helped me out many times when in need of advice or assistance. He really knows what he is doing and is always ready to help. Highly recommended!

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 11, 2022

I have been a very happy user of this app for over six months. I recently changed my Shopify theme to ecom Turbo and to my horror, the app was no longer showing on the product pages. Yusuf responded quickly to my call for help and very quickly added the app to my new theme. I am now offering anew colour choice to my identical Golf Cart Bags and Yusuf went beyond the call of duty and linked the reviews to this variant for me after I expressed some hesitancy in doing the task. This saved me considerable time and allowed me to get on with running the business. A thousand thanks Yusuf.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

I have not used the app yet...Just set it up. I wanted to review Yusuf and Anna for their excellent help over the past couple weeks as I worked on this. (It doesn't take that long to set up..Ii was just doing it intermittantly around 100 other things!) They respond very quickly...even after hours. The chat houses in email as well, so you have a record and can respond in chat or email, which is nice. I'm sure the documentation has the answers to the questions I asked, but I hat wading through docs, so thanks to them for answering all my questions. The app setup is actually easy...navigating the multiple screens takes a little getting used to, but I'm sure it will become second nature in a bit. It's good to have all the info available. I've had a chat experience with another shopify app and it was really horrible...this one is excellent.

Using app

19 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Jan. 12, 2022

Great app and great help. Yusuf is a master! Very happy with it, starting to showcase product rating now in different formats and on different pages. .. for free

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2022

Fantastic and functioning app. On top of that, they provide both Reviews and Q&A in the free version which many apps don't. Support is also great. Yusuf helped me to display my products reviews on the main page and uploaded my imported reviews from Wix, it was all perfectly well done and in a timely manner! Thank you. Highly recommended!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 2, 2022

Recently we moved from Ecwid to Shopify. Collecting reviews in Ecwid was done using the Helpfulcrowd App, so we asked Helpfulcrowd if they could help us move all reviews to Shopify. And they did a great job. Thank you Yusuf for your help and quick responds to all my questions. Thumbs up!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

Customer service for this app is 'off-the-hook' excellent. Immediate response. Immediate resolution. Super-helpful and friendly. They've set the bar really high for everyone else! Recommended! Great job Anna!!!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

I had an issue with the Review button on my website not being fully displayed on a desktop. I contacted HelpfulCrowd and within minutes Yusuf replied saying that the issue was fixed. There was no need to do anything on my end to fix the issue other than reaching out. Great service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

I was very satisfy for the help of Anna and Yusuf from Helpfulcrowd team. Very professional. Since I just open my store on Shopify, I wanted to import my previous reviews from another maketplace and they did great and fast for me. They exceeded my expectations. Recommend!!!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

Very great app Yusuf was so much help to help m improve my website and reviews! definitely hop on this app if you need reviews

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

i love this app! it is very to set up to use. most importantly,Yusuf always provide professional support!!!!!

Using app

About 1 month

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 3, 2021

wow, this really is a fantastic review app. even the free version has amazing options and still the best customer service. Truly brilliant!

Using app

11 months

Total reviews

17

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

I had some questions in order to get started with the installed app, and received quick and effective help from Yusuf! Thank you so much!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2021

Anna promptly responded and assisted me with my request. This app is easy to use and a great tool to include on your site to display customer reviews. It helps with social proof!

Store

SO SVN

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2021

I've been using this app a while now and have found it a great asset. I've had lots of reviews for the product I've sold in my store. It's easy to use and looks very professional. Support is great too, thank Yusaf for helping me sort out an alignment issue I had today. I would definitely recommend the Helpful crowd app

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

NO OTHER review app allows you to use your own custom FONT, as far I have researched. The customer service of Helpful Crowd live up to their name - they themselves are very HELPFUL in setting up the app. Very happy with Helpful Crowd! I can recommend it! :)

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Downloaded it since it was the only only review app in the compatible with OS 2.0 section that offered a free option for sites just starting with limited sales. I initially liked the look on my current site so i kept it then switched to the dawn theme and it did have to be updated to the new theme but yusuf quickly helped me solve this transfer and i love the look of it on my site www.marraboutique.com . Has auto email templates for everything i needed as well no comprimises in my opinion!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

I used this app and ask for assistance and Anna was really helpful in helping me set up the no of days before review requests are sent.

Using app

21 days

Total reviews

4

Average rating

5.0