Helpful Product Reviews App
Make more eCommerce sales with Video Product Reviews
Rating
5.0
feedback
395
chart
#2,524
All reviews
Rating Breakdown
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July 8, 2020
I switched to use this review app because it supports video comments, includes Q&A, and invites review automatically. It was not easy to upload previous reviews using their templates, but customer support was great and Yusuf solved my problem within a minute.
July 6, 2020
I installed this app yesterday so although I haven't used this long term I figured I could share some feedback on the install process. I am using the free plan right now and even though I haven't paid a dime yet, the customer service has been FANTASTIC. Yusuf reached out to me to make sure I was navigating everything ok and even offered to make sure the widget was installed correctly. He fixed the issue I had and I LOVE how the reviews are showing on my products now. If the customer service is this amazing on the unpaid plan, it must be even more fantastic on the paid versions. I wouldn't hesitate to upgrade as my business grows.
July 6, 2020
Fab!Yusuf was so helpful & assisted me with the setup! Take a look - www.teatoxcompany.co.uk . It looks great!
May 17, 2023
I am leaving a review. When it works, it works great. There can be glitches. This concludes my review.
Hey there Silver Falls, Thanks for the feedback and we are so sorry that we weren't able to address your issues in real time. We always try to provide real-time support, but it might take us a little longer due to other client requests, as is the case yesterday ;-( We've listened and Yusuf in our care team is reaching out to you directly to get to the bottom of the plan upgrade. In regard to the Safari issue, we've also recently just launched our embedded app and have found a snag in it when using Safari, as Apple has locked down on all cookies. For that reason, we are temporally recommending other browsers until the team can release a fix. The browser is not related to the access to the slider though, that is a plan restriction issue that Yusuf will address with the developers. We apologise for the inconvenience and hope to have all it all straightened out in the near future. We appreciate the continued support and hope to get all these above snags sorted out for you in quick order and get you back to being an advocate. Thanks again for taking the time to write the feedback.
Sept. 14, 2021
I highly recommend this app. It's easy to use and the Help Centre is very efficient. Special thanks to Anna.
July 2, 2020
Yusuf was brilliant and really helpful in me setting up app and answering questions. I will be adding this to my other websites!
July 2, 2020
I wanted a strong UGC video review flow to capture customer user experience. Yusuf took his time and explained everything to me step by step then also offered to jump into our site to fix up the widget as it wasn't displaying properly. I highly recommend this app. Also the price when compared to other apps in terms of features makes it value for money. 10/10 for me.
July 2, 2020
Excellent customer service. More features and flexibility than other review apps Ive looked into including being able to trigger review requests on shipment or delivery which is key for me. Didn't have to touch my liquid file either which was great - their team set me up for everything. Chat help is fast response time with clear communication.
June 30, 2020
This app has been a fantastic help for my start up business, Sole Kids www.shopsolekids.com It's helped me create credibility for my products and the team (particularly Anna) has been sooo helpful with every little question I've had. Highly advise getting!
June 30, 2020
The app is fairly easy to use and has user friendly tools. The admin are responsive and the graphics are top notch. Very well worth adding to your store.
June 29, 2020
App is amazing - Yusuf from HelpfulCrowd was even better. He helped with the install and set up, superquick and very firendly. Can't yet say how it works long term, but so far, so good - Thank you very much Yusuf (5 star service)
June 24, 2020
This app is easy to use.You can let the app author to help you setting.there is a chat window，so it is convenient for communication .Yusuf has been a great help in setting the code as I am new to this app. Thank you for everything so far and I can't wait to have this feature help grow my business!
June 24, 2020
Great app. We were using it on Wix, but this year we have decided to move to shopify. As we moved our shop, we were taking helpful crowd app with us too. Yusuf from HelpfulCrowd was very helpful, while we were moving our reviews and adding widgets to the new store. Fast response to requests and he has even offered his helped when he spotted that we have not display our widgets. Higly recommend!
June 17, 2020
Yusuf has been a great help in getting all my questions answered as I am new to this app. Thank you for everything so far and I can't wait to have this feature help grow my business!
June 15, 2020
Helpful Crowd is great! Excellent customer service, and a well-designed product. Anna was very helpful when I set up our store. Each of their features are well thought out and helpful. I highly recommend this app!
June 13, 2020
Helpful Crowd is an app that provides amazing service and I'd argue that it has the best layout out for your product reviews. I had the pleasure of being assisted by Yusef, who I say is a "champion of the people". Because not only did he instinctively import all my amazon reviews for me, when I asked him if it was possible to do so in the first place, but he managed to save me hours of time and prevent me from getting any headaches. I will continue to use Helpful Crowd in the future, due to it's efficient and simple to use features and because the service is top-class.
June 11, 2020
I started to use it on my store and it seems to be working properly. The customer service provided by the team is incredible. Yusuf was very helpful!
June 11, 2020
App's been working great so far. Was easy to install, customer service has been very responsive to my few random queries. I really like the "verified buyer" tag to add credibility. Great app!
July 20, 2020
It's also easy for customers to write reviews. As a bonus Yusuf from the helpful crowd was incredibly helpful, professional and lovely, I was considering leaving and he explained to me reasons I should stay, And I will be staying now because of him. https://sarahnorahskin.com check out my store!
June 9, 2020
The power of a controlled community on any website is important and Helpful Crowd nailed in for us startup folks by providing this affordable option that has it all.