Helpful Product Reviews App

Feb. 14, 2020

This APP is AWESOME. Best review APP so far with reasonable price. Well deserves the 5 stars. The support is incredible. Yusuf got me set up in no time. Reached out to me seconds after the APP has been installed. One can't ask for more than that considering review setup is quite a task which can easily go wrong. Extremely responsive, helpful and knowledgeable. 10/10. HIGHLY RECOMMEND.

Feb. 8, 2020

Great app. The modern solution. Support responds instantly. Solved my problem in 5 minutes. I like it

Feb. 6, 2020

I love this application, the support is very attentive and responds quickly. They solved my problem in just a few minutes. What I also like about this application is the question and answer feature that allows for much more sales.

Jan. 29, 2020

Excellent. It is simple, easy to use, and powerful. HelpfulCorwd's support team responds quickly and effectively; they solve our problems in no time. We highly recommend it.

Jan. 29, 2020

Works great for seamless communication, and also tells others of orders made. www.epicnature.co.uk ❤️

Jan. 28, 2020

The name says it all.. they are all really a super and “HelpfulCrowd” I’m happy with the service they are quick to answer all of my questions and was really patient and got everything all squared away! I highly recommend this service

Jan. 27, 2020

Very useful tool to allow our customers to leave feedback and rate the products. Love that so far it is free for our small business

Jan. 27, 2020

I chose to install this app because it was created by Shopify users and allowed for photo uploads. I am also new to the ecommerce world and am learning as I go. I had some trouble with the app install on my site and their customer service was FANTASTIC. He was very responsive and completed the install, as I had specified I wanted it, on my website in under 10 minutes. He also took the time to give me some additional helpful hints. I will not hesitate to get back in touch with HelpfulCrowd's customer service anytime I have a question no matter how silly it seems. Thank you again!

Jan. 26, 2020

Helpful Crowd is the best Shopify review app available. You can check out the app installed on my store at bushcrafts.com I have had several Shopify stores over the years I've tried all the top review apps. Compared them HC is by far the most affordable and it includes ALL the important features that the others don't. You get written reviews, photo reviews, video reviews, and a Q/A section all in one app. There are even more options available. You will have the option to publish responses to customer questions and reviews on your website. Customers can leave full reviews right through their email, including videos and photos. You can send out post-sale review requests by email and there are options to send them automatically or manually. The only thing you cannot do is edit the customer reviews, however, you do have the option to not publish specific reviews (or questions). When I installed the app it was not compatible with my theme. I contacted support through their chat (at 4 AM) and it was fully installed within a couple of hours. Furthermore, Support migrated my existing reviews from my old non-Shopify webstore along with some reviews on other sales channels FOR FREE!! Yusuf was such a great help and I'm amazed at how he went well above and beyond what I expected especially since I was still on the FREE plan!! I recommend using the chat if you need support.

Feb. 4, 2020

The app worked very well immediately. Set up was easy. Customer support with Anna is excellent. This app really makes my product page look professional. Customers can add photo/video reviews in the free version. Check it out on my product page: https://myshittybackpack.com/products/quality-hemp-multipocket-backpack-with-bottle-holder And the review carrousel on my home page: https://myshittybackpack.com/

Jan. 17, 2020

Great customer service! I spent hours and hours couldn't figure it out myself and Yusuf at customer service fixed my issue right away! My site now looks exactly the way I wanted, thank you!

Jan. 12, 2020

Anna was very helpful, the app is working properly and the design of the reviews is incredible. You should definitely give them a try.

Jan. 8, 2020

After trying another review app and getting frustrated with the lack of support, I decided to give Helpful Crowd a try. I'm so glad I did! I ran into a few integration problems with my custom page app and Anna G. was extremely helpful. She was quick to understand the situation (even though they hadn't encountered it before) and immediately offered to contact the other app on my behalf to see if she could resolve it for me. She got it sorted and I was back on track for launching my store. If you're on the fence about getting them a try, do it! You honestly have nothing to lose :)

Jan. 7, 2020

By far the best review app for the $$ I have yet to find. I have already collected multiple reviews in a short period of time. Where other review systems only get 1 or 2 every few months.

Dec. 31, 2019

Fantastic customer support! Took the time to understand my issue as I am not a software person, then researched it, and solved it. The first time. I am completely satisfied with Helpfulcrowd. The product works very well, and integrates seamlessly with Shopify.com

Dec. 28, 2019

The app is very robust and flexible, and includes a broad set of features. I was also very impressed with their awesome customer support!

Dec. 18, 2019

We installed this app and were so suprised how quickly we began to gather reviews. Install was easy and we were alble to invite past customers to leave product reviews right away which they did! We have tried other reviews apps (including some VERY expensive ones) and did not get the same results. Also the customer service is excellent. We had a small problem with our store (not the app) and this was sorted almost instantly! We would be happy to reccomend to anyone and will be using this app from now on! Thank you!

Dec. 12, 2019

We migrated to Shopify from a different platform and needed to bring our reviews with us. This app let us do that. And we are already seeing new reviews from our Shopify customers!! Most importantly, app widgets look so nice and clean with our theme as if they were designed together. You can't even tell it's a 3rd party plugin

Dec. 12, 2019

The service is awesome. They are always there to help via chat. It was awesome to take a screenshot to help me with the set up my promotions with my positive reviews.

Dec. 7, 2019

Technical help was fantastic. They set up the code for me straight away. Feedback app looks great on my website. Now waiting for reviews to come in.