Helpful Product Reviews App
Make more eCommerce sales with Video Product Reviews
Rating
5.0
feedback
395
chart
#2,416
All reviews
Rating Breakdown
Review RSS Feed
Dec. 12, 2019
The service is awesome. They are always there to help via chat. It was awesome to take a screenshot to help me with the set up my promotions with my positive reviews.
Dec. 7, 2019
Technical help was fantastic. They set up the code for me straight away. Feedback app looks great on my website. Now waiting for reviews to come in.
Hi Diane, thank you for the lovely review. We're glad that you're pleased with how the widgets integrate with your site. Be ready for those reviews! If there's anything else we can do to assist, like tips on maximizing your organic review collection rates, just let us know. HelpfulTeam
Nov. 28, 2019
Anna was super awesome and very quick to assist me in setting up the app as it needed a couple of line of codes manually inserted in the right place. She took care of it and the app looks FABULOUS and very professional. I'm so pleased! I've heard a lot of great things about this app. So far, excellent customer service!
Hi Nathalie, I'm glad that I could assist in getting the app setup quickly. We pride ourselves on our customer service and also HelpfulCrowd, so it's great to get this feedback. If there's anything else we can do to help, please do not hesitate to reach out to us at any time. Kind regards, Anna
Nov. 27, 2019
This app is great for gathering reviews. It simple to use but very powerful. The customer service is great and i cannot fault the team at helpful crowd. Big thumbs up from me guys and girls :)
Hey there Sport Barista! We love thumbs! So glad that we could assist. Thank you again for the review and we expect that as you learn more about our app, you'll see some of the gems that can really boost your business. Be sure to check out PaCE! Team HelpfulCrowd
Nov. 20, 2019
I appreciate their customer service. It was amazing. I had trouble installing the app, and it was hard for me to install manually. But the staff here helped me to install it immediately. Thanks again.
Hey there Miss K! We blushed when we saw your review. Thank you! Some of the Themes on Shopify can be tricker than others, so we're glad that you reached out and the HelpfulCrowd Theme Team were able to help out immediately. We're looking forward to boosting your business...together! Team HelpfulCrowd
Nov. 13, 2019
I had been using another app for months and didn't get a single review. As soon as I starting using this app I started getting tons of reviews. Even people who purchased different items in one order took the time to leave a review for each item, proving how easy it is to leave a review. I'm just starting out and don't have much room in my budget for paid apps, but I gladly upgraded this app once my products increased in order to keep getting the customer reviews coming in! Thanks for making a free version as well as a very reasonably priced upgrade available! I recommend it to anyone who needs reviews.
Wow! Thanks for sharing the feedback New World Pin Co! We'd love to know, but we're best not to ask who the 'other app' is ;-) We're so glad to hear that your getting more reviews, multi-order reviews, love how easy it is, love our free version (with all features) and offer great value paid plans.....you have captured all the things that we truly believe differentiate HelpfulCrowd to the rest of the field... including our customer service team! We'd like to share that we hear this more often than we ever expected from our community, which keeps us motivated to continue to drive change for the better. We also love the fact that we've 'done it our own way' to collect reviews differently to almost every other review app.... and we look to the proof our customers get, not spin about collecting 'in email'. We also believe in making your profits stay in your pocket..and not having to give up 15% of your profit just collect reviews...that's our job. Any wonder why the average conversion rate our stores get is 10% and some upwards of 30% without using coupons? Thanks again NWPC...and we look forward to helping you drive even more content and sales! Team HelpfulCrowd
Nov. 10, 2019
Amazing customer service. I had trouble installing the app, so I reached out and they installed it instantly. After the app had been installed I had already a thousand questions which their customer service team answered instantly. No long waiting time for them to get back to me. Super friendly and patient. Thank you. I appreciate it.
Hey Pooche...thanks a gorgeous ton for your lovely review. We were so glad we could help getting you up and running with the tricky theme. Our staff are still waiting for your questions....24/7...so feel free just to reach out to us anytime. Welcome to the Crowd changing the world...one review at a time!
Nov. 8, 2019
I was looking for an app that had photo reviews and allowed me to post responses to reviews. Helpful Crowd seemed well worth paying, and has a lot of useful features. Keeping the review requests simple seems to be making a difference already. And they were incredibly helpful with the installation process. Overall a great experience so far.
Oct. 17, 2019
Customer Support for this app has been amazing! Kinda confusing to install but that was taken care of quickly. I just love how youre able to use actual videos as reviews. Number one reason why I never used Loox reviews and left Alireviews. This app is hugely underestimated!
Oct. 1, 2019
The support for this app has been fantastic. I love the customization capabilities and that they offer you all of the features in all versions to allow you to start with them and scale your business. I do wish they were on the list of approved Google vendors whose reviews are verified and can count toward google reviews as I think that is really important, but otherwise all of their other features are great and work very well.
Oct. 1, 2019
Awesome App. Awesome support. Answered all questions swiftly and sorted a few things out for us. Keep it up!
Sept. 6, 2019
We use this app for product reviews on our website https://latchitrack.com. Customer service was great to work with and got it up and running quickly.
Sept. 3, 2019
THe customer service was outstanding. Had an issue setting the app on my premium theme and they fixed it quickly. Have plenty of apps, but this is the first one I reviewed because of their service.
Hey Marley and Zoe, thank you for your feedback. We really appreciate it. Glad that we were able to help get the widgets added to your theme. The slider looks awesome on your home page ;-)
Oct. 8, 2019
The app is doing well, and it really makes a difference in sales. When people see that you have real reviews they trust your brand and products more. Their customer support is also great Can definitely recommend them
Hey Remootio, Glad to hear that we are able to help you with the setup and that our replies are helpful ;-) We look forward to helping you turn more shoppers into customers.
Aug. 30, 2019
This Reviews App is really a 5 stars app. There is everything we need and so much customization. Also, they have a Help Section with everything explicated with videos and screenshots. And the support team is excellent.
Marianne, Thank you for lovely review and kind words. So glad that you find our HelpfulGuides of assistance and that you love the customisation. You should see what's coming next.....
Aug. 22, 2019
I was using this other app that i wont mention for a while and it was absolutely horrible and not user friendly. I WISH I DOWNLOADED THIS SOONER! You're a life saver, thank you so very much !!!!
Bauslashes, we are so sorry that had a less than satisfying experience with another app, but so glad that we were able to rescue you and your store. Look forward to helping you grow your business even more!!
Aug. 21, 2019
Really like the way reviews are displayed. Support is quick to respond and very helpful resolving any issues or needs I’ve had. Would definitely recommend!
Wow! What we can we say. If you love photos and nature, you should check out Ocean Pearl Photography! We are so pleased to be able to support you and your beautiful photos!
Aug. 17, 2019
I spent days researching and it really is the best app I found. Fantastic and fast support! I recommend and soon I will switch to a paid plan
Love yShoppi! So excited to see when you launch showing off all your wonderful reviews as we help you collect them.
Aug. 12, 2019
Really recommend this app for Shopify users, honestly, I hardly write a review but this app exceeds my expectation. Amazing....!!!! this is the application that we have been waiting for. I always thought about how to get a buyer's judgment even though I was just about to sell the product having try different top-rated review apps in Shopify. thank you, Ann and team, hopefully, more developed and more advanced in the future.... thank you
Aug. 7, 2019
We had a few glitches in the beginning, but Anna and her team worked hard to correct them and get everything just right. I highly recommend these folks and this app!