Helpful Product Reviews App
Make more eCommerce sales with Video Product Reviews
Rating
5.0
feedback
395
chart
#2,416
All reviews
Rating Breakdown
Review RSS Feed
Oct. 11, 2020
I use this app to get feedback and reviews from my customers, currently on the free plan, but you can upgrade. I find it super easy to set up and easy to send emails to customers asking for a review. Great app and highly suggest you get it too! UPDATE- I was having some issues with the Widget on my website and I requested some help and I have to say they were wonderful- Anna helped me with this and fixed the issue within a couple of hours.. communication was excellent! Thankyou
Thank you Jodi for sharing your review with the other Shopify merchants, we really appreciate it and love your store. Such beautiful items.....
July 28, 2019
Great app! better price than others, and the best customer service! Hope it helps my website conversion rate.
Hi Portegante, thank you for sharing your review. We like to think that we offer great value with all premium features in all plans, as standard. We definitely look forward to helping you sell more.... together!
July 23, 2019
I have found Product Review App + Q&A to be super easy to use. It looks great, it does what it says it will and there's great support, too. Highly recommended!
Thank you Six String Folks! And we love all of your guitar wares ;-)
July 23, 2019
Great customer service. No doubt they have a great team to solve your issue in a short period of time. They helped me out in a very patient manner. Thanks! Highly recommend this app and it is great value as well. **UPDATE - Their support team are first-class service! I have requested them several times for helping me to fix my website, they are so patient and indeed this a good app for you.
July 6, 2019
Terrible app! I spent 2 hours to import the reviews files, finally there were just 2 reivews imported successfully. Hehe! Then I remove the code this app left according its removal instructions, and uninstalled it, then my website was collapsed.
Hi Han, we are sorry that had issues with importing your reviews, we understand that it can be a difficult process, especially if the source data needs to be heavily reformatted because it's coming from a non-supported platform. We feel that your star rating of one is a bit harsh, especially given that we offered on several occasions to assist you with the import, but we didn't hear back from you until after you had difficulty and had uninstalled our app. There can be many reasons why the import is difficult, and it's not usually because of our app, but that the fact that the data has not been formatted correctly in the file. This is especially true if the reviews are from a non-supported third party review platform. Without seeing the file that was created or understand the format of the file, we cannot comment further or assist or help importing unfortunately. We are also sorry to hear that your store crashed, it sounds like some additional theme code was removed by accident when you were uninstalling our widgets manually. If this happens, you can restore the previous backup version of the file in the theme editor and then attempt to remove the code again. We have an automatic injection and removal widget tool for the Free Shopify themes, but every theme developer and store owner as well can greatly modify their theme differently, which makes it very difficult to have a 'one shoe fits all' approach to being able to add widget code to themes automatically, which is why you probably needed to remove some of the code manually. As we'd previously communicated through our chats and the sharing of the original import help articles, we are available to assist you should you need it for either the import or the widget codes. If you still need assistance, just reach back out to us through our chat app as we would like to help get your reviews on your site and also have the widgets display properly. Helpful Team
June 26, 2019
The customer service is very good, they are very helpful and I like that you get to manage and publish your reviews vs them just automatically publishing. If I get a bad review, I’ll email the customer & try to work it out.
June 17, 2019
I like this app. It is not as expensive as those top rated review app, but it works the same. The support response quickly, 10/10!
We love the feeding tumbler! The great way to give your dogs and cats some fun time in their life and challenge. Love also how you can change the hole size! We pride ourselves on democratized technology... offering great value and giving every store the ability to grow from day one with a stack load of premium features you need to pay $$$$ for with other apps. Looking forward to doing great things together with Feeding Tumbler!
June 12, 2019
Just got this APP installed in my store.Ian is amazing.Helped install the widgets for me and gave some tips.He deserves 10 stars.This app is a must have for all online stores.Will update this review when I open my store.Thumbs up to the team @ Helpful crowd
Hey there the it gal secret store... we love your dresses... both the girls and boys here in the office ;-) Welcome to the HelpfulCrowd community ...and thank you for your kind words for Ian. We look forward to turbocharging your store..be sure to check out all out help guides at helpfulcrowd.com
June 4, 2019
very good, easy to use, the interface is very si.mple and simple, customer service is very patient.....
Thank you AhaStyle... welcome on board and we love that you love our simple interface and customer service. We were happy to be able to help you out.
May 29, 2019
Lives up to their name- super helpful and quick responses to all of my questions! Highly recommend Transferred my Ecwid reviews over to Shopify for me
May 27, 2019
Fiz questão de escrever esse review porque esse aplicativo é simplesmente sensacional! Após testar vários outros APPS de review, posso afirmar que esse é o mais completo e descomplicado de toda appstore. Design limpo e customizável, integração com um clique, múltiplas customizações e um VALOR justo. Além disso, o time de suporte deles é incrível e resolveram todos os meus questionamento em tempo real (um agradecimento especial ao Ian, que me prestou todo suporte para instalação e customização do app). Se você está com dúvida em qual aplicativo de review instalar, não procure mais, tenho certeza que o HC vai proporcionar a melhor experiência para você e para os seus clientes. Obrigados a todos da equipe, continuem o excelente trabalho! PS: Aplicativo todo traduzido para português - br para aqueless que têm loja no Brasil ;)
Obrigado pela sua análise. Temos o prazer de poder ajudar a configurar tudo. Nós nos orgulhamos de tentar tornar possível um aplicativo de revisão tão simples e poderoso no Shopify. Também ficamos felizes em saber que você adora a tradução de uma única loja com um clique, para que você não precise gastar tempo precioso traduzindo manualmente os modelos de e-mail e o texto da loja. Esperamos ver muitas outras lojas do Brasil se juntando à nossa comunidade. Obrigado de novo!
May 25, 2019
We made a request to have a feature added and it was added the following week. IAN is a Rockstar, he literally is a man of his word. Helped figure out what was missing, and why the app wasn't loading, and now its working 100%.
Thank you for the kind words 3CUTECATS ;-) Ian will be chuffed! We're glad that we were able to help out with some of the theme snags and also deliver on the new feature to hide the dates on reviews. Looking forward to releasing a ton more, growth building features over the coming months. Welcome again to the HelpfulCrowd community!
May 24, 2019
This is a fantastic app! Customer support blew me away, with super quick response - and they truly went above and beyond to help me. Highly recommend!
Wow! What an awesome store with great skincare! Thank you Schaf Skincare for the opportunity to try us out and help in the setup. Looking forward to helping you grow your business, faster with all our premium features as standard. Welcome again to the HelpfulCrowd community!
May 19, 2019
If you're not using this for your reviews you're doing it wrong. This app is not only the most customizable but it doesn't charge you a cent! Their support is super quick too. Overall amazing. I'm currently using it for dropshipping.
We love Dropshippers... and we love Anti-Dirt shirt! Every man, women and child needs a couple of these shirts in their wardrobe! We strive to create the simpliest and most powerful review app on Shopify....and of course blowing away the competition of review collection rates ;-) Yup...and you get all those premium features (be sure to check out our PaCE, our very own Promotion and Coupon Engine) totally for FREE after the 30 day trial if you have 10 or fewer products in your store. Welcome again Anti-Dirt Shirt to the HelpfulCrowd community!
May 19, 2019
I couldnt use this app, since somehow my trial was expired. After I contacted the support team, they immediately helped and now I can use it again. The app and the customer support are just awesome. Especially that this app offers premium for FREE. Thank you so much. 100% recommended
Hey DrivyCARe, thanks for the review and we're sorry you had some service interruption! Glad we were able to get it sorted super quick and you rolling again. Glad that you love all our FREE premium features....for all stores with less than 10 products. Welcome again to the HelpfulCrowd community and we'll be sure to pass the thanks along to the wider team!
May 14, 2019
Very good app suits my needs, proper reviews that help customers and not distracting them, Plus they have a very good customer support, love it :)
Happy-li, happy life! So glad that we were able to help you out! You asked for a new language...and we delivered 20 new languages! We now now automatically translate all email templates and storefront text for over 27 languages, so you can focus on what you do best...selling and growing your business. Welcome again to the HelpfulCrowd community.. looking forward to seeing what we can do...together!
May 13, 2019
The Customer service is great! The widget that they provide is very nice and clean looking. The settings in the widget allows you to change colors so that it fits within your specific theme very nicely like it did with mine. Most is automated this allowed me to focus on what I am good at (Selling not Programming). A lot of options with out being confusing. Everything is in a good location. Keep up the good work!!!
Thank you for the kind words Koolimi, you've made us blush :-) We've just released a whole widget refresh...and if you thought what we had before was nice, you should check out the new rounded corners and drop shadows...we love the drop shadows! We like to do the heavy lifting and excited to see what we can do...together! Welcome again to the HelpfulCrowd community and thank you for the support!
May 13, 2019
I think I have just found gold. The App is amazing and the customer support is even better. We are extremely happy with Helpful Crowd
Thank you for the feedback. It's greatly appreciated! We're keen to see what more gold we can find together... by helping you grow your business faster! Welcome again to the HelpfulCrowd community of fellow minded gold diggers ;-)
May 7, 2019
I like the professional appearance of this app. The gold star rating is my favorite feature. I recommend this app.
Thank you Just Jabbering. We hope that you've had a chance to check out our newest features...and you'll be pleased to hear that the gold star rating is still there...with even more features. We were glad to be able to help you with your theme installation. Welcome again to the HelpfulCrowd community!
April 11, 2019
Great customer service. Had an issue with the review display running on two lines. Ian fixed it with no problem. Really happy with HelpfulCrowd.
Hey Sweeetitude... we're chuffed to have you on board and were glad we could help you get the theme code sorted out. Welcome again to the HelpfulCrowd community!