Helpful Product Reviews App
Make more eCommerce sales with Video Product Reviews
Rating
5.0
feedback
393
chart
#2,676
All reviews
Rating Breakdown
Review RSS Feed
March 19, 2019
I have found it very easy to implement HelpfulCrowd and if I came across any issues they were very helpful and quick to come back with solutions
Thank you Helen for the review, we appreciate it. Thank you also for suggesting the two feature enhancements. We were glad that we were able to develop these and make them available for yourself and the wider HelpfulCrowd community at short notice.
March 15, 2019
Ian at Helpfulcrowd has great customer service, the app is very easy to use. I would highly recommend this app, the review process seems to be more user-friendly than my previous review app.
Thank you Blissful for your review and also highlighting how easy the app is to use. We appreciate the feedback. Ian was also very chuffed that he could help you out. Love your store and we're happy that we can help grow your store, faster ;-)
March 11, 2019
Thank you so much for your help, I have already fixed the remaining rating column. I really appreciate the awesome service! Be honest, this app is very easy to use if product id can be the same with product handle. If all colors in the section should be easily adjusted easily by users, I will definitely install it again! Thanks again!
Hi Louis, thanks for the review and we really appreciate the feedback. Love your store and the range of wallets! We will look into why the product ID isn't the same as the product handle for the review imports and also additional control over the colours of the hyperlinks. We look forward to welcoming you back in the near future ;-) Team HelpfulCrowd
March 4, 2019
Ian and the team are amazing. They go above and beyond to help. I selected their app as the features available are so much more advanced than on other product review apps. I can't recommend them highly enough.
Thank you for the kind words Jodi. Just so glad that we were able to help get you setup and started and being able to collect reviews in your sleep ;-) We love supporting grassroots entrepreneurial businesses like yours...keep up the great work for all those mothers out there!
March 1, 2019
I LOOKED FOR AN APP LIKE THIS A LONG TIME....I ACTUALLY GAVE UP, BUT HERE IT IS AND I LOVE IT.... GREAT CUSTOMER SERVICE.....BUT THE APP WORKS SO WELL, I HARDLY NEED THE CUSTOMER SERVICE 10 STARS
Feb. 25, 2019
Fast Delivery Good product ..........................................................................................................................................................
Jan. 26, 2019
I had some problem with the set up, not caused by the app, but probably by some internal issue of my theme. Anna and the HelpfulCrowd crew, helped me from the beginning to now, step by step, everyday and all the time: h 24 week end included!!! Finding guys so passionate and professional it's really awesome and rare today. So skillful and Helpful! You are special and this Review App is more than my expectations! I sincerely recommend it! It is ECCEZIONALE as we would say in Italy ;)
Jan. 22, 2019
Great support team to guide you on how to use the apps and solve your problem. Good Job and continue the great work !
Jan. 12, 2019
Just got this app to show reviews. Once installed it was easy and looks great on my site. Already got 3 reviews :) Fast at responding when needing help!!
Jan. 7, 2019
so far the best review app i used after going through most recommended ones from the shopify store, plus the team are super helpful and engaged with my inquiries, i wanna mention the staff lan, who helps me a lot from the beginning, even on small details.
Dec. 7, 2018
I have read all reviews apps available for Shopify and I chose this application for several reasons: price, several customizable options, send emails (automatic or manual), reviews with or not photos/videos, moderation, autopublish or not, multilingual, several widgets we can place where we want, connect and share reviews on FB or Twitter, customize email templates, reminder emails, thank you email, import orders you've had in the past and send emails requests, etc. And they will add more in the future. There are all the instructions in the app to import reviews. For Q&A we can activate or not this option. We can group several products with the same Q&A, personalized templates emails, etc. If you need help and have questions, the support is excellent and really fast. They made a few more changes for me.
Dec. 2, 2018
I use this app for ratings and reviews of products from my website. I really like how how the review section looks unified with my layout and overall website design. I just recently launched my site, but even in this short time period, the customer service has been wonderful and their response time has been quick. I am glad I chose HelpfulCrowd!
Nov. 30, 2018
I used them before switching my shop to Shopify so I was so happy to find out HelpfulCrowd launched a Shopify app recently. I was happy to switch from another reviews app (super easy to import) as I get way more premium features at a much more affordable cost. Customer service is top notch, quick response and easy access which is so important to me. It's definitely worth trying for your store. As a small biz owner who just launched my shop this year I am so grateful for great affordable apps like this that work! Update: just had to come back to say that since using this app the percentage of customers giving reviews has gone up! Much better than previous reviews app I was using.