Helpful Product Reviews App
Product and Business reviews for online and Local business
Rating
4.9
feedback
172
chart
#3,213
All reviews
Oct. 10, 2020
This app is amazing. It has everything I need. The customer support is awesome. Yusul helps me a lot on code editing. Highly recommended.
Sept. 30, 2020
We (boboandnana.com - we sell vegan pet accessories) switched from Yotpo...way cheaper and better. Yotpo was very buggy and gets very expensive when you start having over a couple hundred orders per month. Customer service (yusuf) also rocks and will get you integrated quickly.
Sept. 30, 2020
The best app ever. Everything. Support, the app itself. All! These guys especially Yusuf are the best. Honestly, they helped me with setting everything up for more than 1 h on chat. The app is the best review app on Shopify market. Keep rolling :)
Sept. 29, 2020
This is a GREAT free app! I had previously installed another free app for product reviews with photo and did not realize the app did not have the function of requesting for reviews. This app does it all! It allows reviews with photo upload AND it sends out review requests. The setting it easy and user friendly. You can manipulate the layout of the review, total reviews and average ratings on category and product page. Ratings/reviews on the product page is available on the top as well as the bottom...where the ratings on the top is clickable which will take you down to the reviews at the bottom for quick reading. AND...this app includes the Q&A which is a great add-on! And the service/support is impeccable! Great job guys! Keep up the good work!
Sept. 24, 2020
This app helps me to keep track of my reviews. And it also helps me build trust with my customers.'
Sept. 17, 2020
One of the best apps in the App store. 10/10 in terms of functionality, support and price. The other review apps cost much more and do a lot less. Helpful Crowd uses the same review framework as Amazon - so you get the best conversions on your site. Plus I had multiple customization requests and Yusuf took care of all of them within minutes of me sending an email My sales have already increased. Trust me and try Helpful Crowd out they will make you succeed. Thank you!
Sept. 14, 2020
Thank you to both Yusef, and Anna! You helped me getting the reviews on my website, www.thedopeart.com looking not the way I wanted them to! I highly recommend your customer support and application overall!
Sept. 14, 2020
I used this app to help me out importing existing reviews and installing snippets. Their service is great. Quick response and they did everything for me! Yusuf was the staff who helped me out!
Aug. 27, 2020
Great app, even better support. An all-in-1 reviews platform for a competitive price. Thanks!!!!!!!!
Aug. 25, 2020
UNBELIEVABLE SERVICE + BEST APP! If you're looking for the perfect review app, you're in the right place. This is not a forced review/bot review. I've had my online store since 2013 and I've never experience such topnotch service anywhere else but from this team, especially to YUSUF!!! :) I've been bombarding him for almost a week now and he has always been so kind and patient in answering all my inquiries, and was always willing to go the extra-mile to do app-related work for me. I've tried countless review apps here on Shopify but have never found the perfect one to fit my needs until i found HelpfulCrowd. I swear, this is just too perfect! And worth every $! Thank you for making this app so useful and convenient to your users :) Check out my site if you need to take a look of how the reviews work: www.cocoandtoffee.com :) Thank you!
Aug. 19, 2020
Excellent free app. Prompt and professional customer service. All in all, a great product. Very happy with this app. Yusuf does a great job helping out. And it's helping my www.headwatersbamboo.com Shopify store to grow. Good stuff.
Sept. 26, 2020
I have this app for a month now and even though there are some features that I would like in a different way I am really happy with it. Anna and Yusuf are competent and really helpful. The app helps me collecting reviews and increase engagement with my customers, they can also share media which is a great add on.
Aug. 10, 2020
The APP is nice and offers many things for free compare with other apps out there, Yusuf is very patient and professional, he helped me with the installation and some changes. Great customer service Thank you https://trendifyco.com/
Aug. 6, 2020
It is a very helpful app that will make look your Shopify store amazing! The staff is also very supportive, Yusuf particularly
Aug. 4, 2020
I use this app to help me gather reviews from my customers, the app seems to have lots of options. Customer support is great! Yusuf guided me and helped me to get it running in no time at all. Importing from other review apps was impressively easy and quick. Analytics page needs work, but so far so good!
Aug. 1, 2020
Apart from this app being so inclusive of everything you could possibly need in a review app, the customer serice has been outstanding. They practically set it up for me and then Yusuf made the design changes I wanted, making it a sure thing that I would recommend this app to anyone and everyone.
July 15, 2020
I switched over from Shopify Reviews app, which was pretty basic. I really like the idea of including images and video with review submissions. Also, we needed a way to proactively request reviews for each order. HelpfulCrowd seemed to have just what we were looking for at a reasonable price. Integration into our site (www.baxmax.net) was pretty straight forward, except I could not figure out how to format the widgets correctly. I contacted Yusuf through the chat window and within about 10 seconds he responded and within 10 minutes he was able to log into my Shopify site and fix the formatting. Now that's customer service!!!
July 8, 2020
I switched to use this review app because it supports video comments, includes Q&A, and invites review automatically. It was not easy to upload previous reviews using their templates, but customer support was great and Yusuf solved my problem within a minute.
July 6, 2020
I installed this app yesterday so although I haven't used this long term I figured I could share some feedback on the install process. I am using the free plan right now and even though I haven't paid a dime yet, the customer service has been FANTASTIC. Yusuf reached out to me to make sure I was navigating everything ok and even offered to make sure the widget was installed correctly. He fixed the issue I had and I LOVE how the reviews are showing on my products now. If the customer service is this amazing on the unpaid plan, it must be even more fantastic on the paid versions. I wouldn't hesitate to upgrade as my business grows.
May 17, 2023
I am leaving a review. When it works, it works great. There can be glitches. This concludes my review.
Hey there Silver Falls, Thanks for the feedback and we are so sorry that we weren't able to address your issues in real time. We always try to provide real-time support, but it might take us a little longer due to other client requests, as is the case yesterday ;-( We've listened and Yusuf in our care team is reaching out to you directly to get to the bottom of the plan upgrade. In regard to the Safari issue, we've also recently just launched our embedded app and have found a snag in it when using Safari, as Apple has locked down on all cookies. For that reason, we are temporally recommending other browsers until the team can release a fix. The browser is not related to the access to the slider though, that is a plan restriction issue that Yusuf will address with the developers. We apologise for the inconvenience and hope to have all it all straightened out in the near future. We appreciate the continued support and hope to get all these above snags sorted out for you in quick order and get you back to being an advocate. Thanks again for taking the time to write the feedback.