All reviews

Rating Breakdown

  • 5
    97% (166 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 99% (170)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 2, 2020

I wanted a strong UGC video review flow to capture customer user experience. Yusuf took his time and explained everything to me step by step then also offered to jump into our site to fix up the widget as it wasn't displaying properly. I highly recommend this app. Also the price when compared to other apps in terms of features makes it value for money. 10/10 for me.

Using app

About 3 hours

Total reviews

21

Average rating

4.6

5 / 5 Share

July 2, 2020

Excellent customer service. More features and flexibility than other review apps Ive looked into including being able to trigger review requests on shipment or delivery which is key for me. Didn't have to touch my liquid file either which was great - their team set me up for everything. Chat help is fast response time with clear communication.

Store

OUIVE

Using app

About 14 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

June 30, 2020

This app has been a fantastic help for my start up business, Sole Kids www.shopsolekids.com It's helped me create credibility for my products and the team (particularly Anna) has been sooo helpful with every little question I've had. Highly advise getting!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2020

Helpful Crowd is an app that provides amazing service and I'd argue that it has the best layout out for your product reviews. I had the pleasure of being assisted by Yusef, who I say is a "champion of the people". Because not only did he instinctively import all my amazon reviews for me, when I asked him if it was possible to do so in the first place, but he managed to save me hours of time and prevent me from getting any headaches. I will continue to use Helpful Crowd in the future, due to it's efficient and simple to use features and because the service is top-class.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

App's been working great so far. Was easy to install, customer service has been very responsive to my few random queries. I really like the "verified buyer" tag to add credibility. Great app!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2020

Looks and works great. I needed help with installation and the customer service was super quick and helpful.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hey Quality CBD, thanks so much for the review and we were so glad to be there to help with the setup. Be sure to check out all the customization controls for the widgets to take them from minimal to fully featured. Also check out our new rating icons design options! So glad to have you onboard! Team HelpfulCrowd

5 / 5 Share

May 29, 2020

Yusuf was extremely helpful in guiding me through the app and making the requested changes. I had tried other review apps and never received such awesome customer service and so quickly!!

Store

Pawls

Using app

About 2 hours

Total reviews

11

Average rating

4.9

Developer Reply

Hey Pawls, we're so chuffed to get this feedback...we're all blushing!Yusuf is our star agent! So glad he was able to provide you a hand guiding you through the app and and tailoring it to your requirements. Team HelpfulCrowd

5 / 5 Share

May 26, 2020

I've recently set up my online store and added this app because of the great reviews and they were not wrong! Very easy to set up and reviews started coming in immediately www.ecoladies.com.au

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad that you started receiving reviews straight away Eco Ladies! We pride ourselves on our frictionless review process, similar to Amazon, that is soooooo much better than the old in-email method for so many reasons ;-) Here's to us helping you get a ton more reviews! Team HelpfulCrowd

5 / 5 Share

May 17, 2020

I'm writing this after being a user of this app for almost a month. Not only does it do reviews and questions and answers Yusuf helped me import several years of reviews that were not csv compatable. I changed themes and Yusuf came to the rescue again, getting HelpfulCroud laid out perfectly in my new theme. Even made the color of the stars match my theme. If you are using a cheap app for reviews. Get HelpfulCrowd so you don't have to worry about them anymore.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Need some plumbing gear, check out Grigg Industries! We'll take cheap as a compliment and we also like the sound of great value ;-) So glad to have you onboard Grigg Industries and to help you save and migrate your precious reviews collected over the years. Yusuf was able to make the styling changes with the custom CSS editor, but keep a close eye in the app. We're shortly releasing the new star icons and colour options feature so you can pick any colour under the rainbow and even different icons without needing to know any coding or CSS knowledge. Thank again for your support Grigg and we are so glad to have you in the community. From everyone at Team HelpfulCrowd

5 / 5 Share

May 7, 2020

This app has great options, easy to use, and versitile. When I was unable to get a feature to work properly for myself, I reached out to support. Yusuf from HelpfulCrowd not only got me what I needed, he customized it to match the look and feel of my site. How personal, how awesome. I was impressed. Great company, great people, great product!

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

We pride ourselves on how easy our app is to use whilst being powerful and flexible. Thank you AnyGlide for your awesome review. Be sure to keep your eyes on the new settings that we 're releasing that will allow you to customize the look and feel of widget colours and icons yourself, without needing to know CSS. Welcome to the HelpfulCrowd Community From everyone at Team HelpfulCrowd

5 / 5 Share

May 19, 2020

I used this app to help get reviews on my new website. The app works great and we received our first reviews soon after. The support from Helpfulcrowd was prompt, knowledgeable and friendly. Highly recommended! Check out how it integrates into your shop by checking out our website: www.hightailhair.com

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

If you've got long hair and you like to keep it tidy while riding a bike, you need to check out Hightail Hair's stores in both Oz and the US! Thank you for the awesome review Hightail. We love your product, your shops and your feedback!! Welcome to the HelpfulCrowd Community From everyone at Team HelpfulCrowd ;-)

5 / 5 Share

April 27, 2020

The BEST review app I have ever used!!! Excellent customer service. If you don't know how to install, just contact them! They will do all this for you. It saves you time and money! I really appreciate Yusuf's kind assistance. If you want to know how it performs, please view my site: https://www.acjhs.com

Store

JHS-AC

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey JHS-AC. We'll settle for the BEST review app you've every used! Thank you so much for your review and we are so glad that we could help you get started! Looking forward to helping you collect a ton more reviews and making a ton more sales! Team HelpfulCrowd

5 / 5 Share

July 9, 2021

The support is very helpful. They resolved you problem right away. Price is very correct for an awesome support. Never been disappointed in a year of support.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2020

Their customer support is very helpful. Yusuf helped me integrate everything needed for my site. Very recommended! https://esmenewyork.myshopify.com/

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2020

Fantastic app, very useful for my site and very helpful and friendly staff, it has helped me a lot in my site. thanks

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

https://vintageatticsevenoaks.com We are so pleased with this app. Yusuf helped us to tweak it, we have been using this app for a couple of years now and can really recommend it. Yusuf from HelpfulCrowd has made lots of adjustments to help us integrate with product tabs! Thank you :)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2020

Helpful Crowd is my favorite review app after testing several on my store www.poooliprint.com I was helped by Yusuf and it's been easy to fix any issue I faced. Thanks again

Using app

About 2 months

Total reviews

10

Average rating

4.7

5 / 5 Share

April 6, 2020

We use this app to provide customers a way to review our bicycles, as we are not a main-stream brand, customer reviews are very important in lending credibility to our product, and helping new customers decide to buy one of our bikes. We also like the Q&A function, as sometimes the customers have technical questions, and its great if other customers can see the responses too. So far the app has been great, its easy to integrate the reviews across similar products with different set ups, so that customers all the reviews for a given product, regardless what specification it has. We just integrated the badge in our footer, so show how many over all reviews we have. Yusuf was very helpful in integrating this for us, and didn't mind making small adjustments to get it looking better. He also helped install the review widget on the product pages. Thanks very much for the help and good service.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2020

Very good app and the support is amazing with live chat! Perfect job! I'm super happy with them. I will continue using it.

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

Hey Melanie, we love feedback like this, it keeps us motivated and reinforces that we should continue doing what we're doing ;-) So glad that you love the app and we're looking to you collect a ton more reviews! Welcome to the growing crowd. Kind regards, Anna and Team HelpfulCrowd

5 / 5 Share

Dec. 1, 2020

I have found this app to be very user friendly with setting up emails and getting reviews from customers. The customer service has been great with any questions I've had and respond very quickly. It's great having an easy review process set up on my store now. Thank you, Diamond Painting Hut

Using app

9 months

Total reviews

5

Average rating

5.0