Videowise Shoppable Videos UGC
Videowise Shoppable video, Live stream, UGC, Social commerce
Rating
4.7
feedback
241
chart
#297
All reviews
Review RSS Feed
June 19, 2023
Claudiu has been extremely kind and helpful, bringing insights and ideas on how we can grow our store. Great customer service and I'm looking forward to implementing the proposed strategies to continue grow our brand.
Appreciate your review, thank you! :) We're committed to making a significant impact on your brand's success and support you every step of the way. Claudiu Cioba CEO, Videowise
June 12, 2023
Videowise has helped us tremendously when it comes to telling our story. We immediately noticed the impact. Easy to install, not impacting speed, and easy to use. A winner!
Thanks a lot for taking the time to review our platform! We're thrilled to hear that you've found it easy to use and install, and we're committed to continuously optimizing page speed, so you can always enjoy a smooth and fast experience. Much love, - Liana
June 5, 2023
Very user-friendly back-office, which is rare enough to be worth mentioning. The team was very responsive, and Eugen was very helpful during a presentation video-call. So far, I'd say it's perfect!
You just made our day, thank you! We're thrilled to have hit the perfection mark for you haha - Liana
June 2, 2023
Leonardo has been so helpful, it really feels like Videowise has become a member of our team! Which is all you can ask as a founder. 10/10 in all areas.
Wow, thank you! Leonardo is truly a star on our team. We're here to make your experience a perfect 10/10. - Liana
June 1, 2023
Best Support Ever! As a business owner, I don’t have time to spend learning new apps and figuring out how to optimize them. VideoWise has an amazing support team that helps optimize the app on my website. I love it. I’m
Thank you sooo much! :) We're always happy to help <3 - Liana
June 1, 2023
Easy to use / activate. So many impressive tools within the app, We are sure we will get out of this incredible results. Customer service was next level amazing. Fast and efficient & very informative.
Thank you for the review, it means a lot to us! Always happy to help, - Liana
May 31, 2023
This app is a MUST have! It has already increased our conversion and it has only been a few days!! On boarding is a dream, it is super easy to navigate and understand. If you do get stuck the service is the best we have ever experienced. They go above and beyond to help and support. If you are contemplating getting this go for it you will no be disappointed. How do I give 10 stars?
Your review has us doing a happy dance! 🎉 Thank you so much, we're over the moon to hear that our platform is a total game-changer for you. Much love, - Liana
May 15, 2023
great app, boosts conversions for sure. Customer service team is great, timely, and smart, especially Leonardo!
We appreciate your review, thanks a bunch! Much love from the whole team @Videowise <3 - Liana
May 2, 2023
Hands-down the best choice for integrating video into your Shopify store. Very easy to deploy and we saw an instant lift in conversions. Brilliant app, great UX, no impact on site speed and the features make it easy to create a really great experience for customers. Very impressed by the Videowise team too - super responsive, really helpful and adding great new features all the time.
Thank you for the feedback, it means the world to us! Always happy to help, - Liana
April 8, 2023
Great onboarding and great app! We switched from Tolstoy and see a huge difference in the product! Would recommend to anyone who wants video on their website!
Thank you for your review, we're grateful to rise up to your expectations!
April 8, 2023
VideoWise is the best eCom video platform we've ever seen. Simple onboarding, great UI/UX, solid functionality, and an awesome partner to work with. We tested it on our site and it boosted our CVR. Highly recommend trying it out on your store.
It's our pleasure to be working with the fastest-moving team in eCommerce!! 🚀🚀
April 5, 2023
VideoWise app is a must-have for any e-commerce business looking to drive sales and engagement through video content. They are constantly innovating and adding new features, while at the same time fixing any issues that might be happening to existing capabilities. The team is very responsive to feedback and is happy to provide solutions and ideas. Installing and implementing a plethora of video widgest on your website is pretty easy and intuitive, and you can even bulk publish a bunch of videos, but that depends on your store and the type of content you'll be sharing. Some of the features could be improved on (like analytics dashboard), but no app is perfect and this one is very close to it. Overall, I highly recommend VideoWise for your on-site video marketing and education efforts.
Thank you for your review and your feedback, as you already know we never stop innovating and we build software faster than anyone in this industry. Excited to continue working with Dr. Dennis Gross!!
April 8, 2023
Be careful if you get this app and want to cancel your account!, YOU HAVE TO SEND AN EMAIL AND THEY DON'T EVEN REPLY. IVE SENT MULTIPLE EMAILS TRYING TO CANCEL MY ACCOUNT with no response! UPDATE; CUSTOMER SERVICE REACHED OUT AND HELPED ME WITH MY ISSUE.
Updated reply: Happy we've clarified this initial misunderstanding. We're always here to help and support our partner brands & retailers, and set them up for success! Much love, - Liana
April 3, 2023
Amazing platform, which makes it easy to use videos from all of your social channels or uploads anywhere on the site. The team is super helpful with setting everything up so it's very smooth and painless to get up and running. I 100% recommend the app.
Thank you, appreciate your feedback! We're always here to help. :) Much love, - Liana
March 29, 2023
Videowise is a great platform with many use cases. Shoppable videos on-site, embedding videos off-site, and QR scannable codes. You can do so much with it. Onboarding, customer support, and communications are efficient through Slack. They are truly an extension of your team. You won't get the usual SaaS onboarding call and then they move on to the next. Jide has been an enormous help and I enjoy working with him. And most importantly he gets sh*t done. I am excited to see the analytics in the next 12 months. With just a week since implementing, on-site added time reached 24 hours, and 1034 videos were watched. These are just the starting numbers and I'm confident Videowise will help us increase exponentially once we analyze further. They are constantly taking in user feedback and implementing quickly. Videowise is definitely the main app in our tech stack. Thanks Videowise team and thank you Jide!
Thank you for your feedback, we're happy to be working together and to always be there for you! Much love, - Liana
March 16, 2023
I switched over from another video app that was causing all kinds of sales-stopping bugs on our site. Videowise has been a TOTALLY different experience in every way. Videowise not only has better functionality but also a far better UI. Eugen was in charge of my setup and has been so proactive, and responsive and got us launched in a matter of a couple of days with very little work or time needed on my end. Most apps charge for this level of support but Videowise includes the white glove service. I'm so happy with Videowise and can't recommend them enough. 5,000 stars!
Thank you so much for your support! We're happy to be able to help and provide the best user experiences out there! <3 Much love, - Liana
March 7, 2023
The entire team at Videowise is responsive and easy to work with. The onboarding was comprehensive with very few issues. We absolutely love the overall look and feel of the app/videos on our site. The shoppable videos make it easy for the customer to buy. The back end is very straightforward to use and whenever I have questions, the Videowise team is ready to help. We're looking forward to great results with this app. Video shopping is definitely growing in popularity.
Thanks for your feedback, much appreciated! :) We're always here for you! Much love, - Liana
March 3, 2023
Videowise offers an amazing platform, with amazing support. The team is very helpful in implementation and strategy. THE best video tool on Shopify apps.
Thank you for your feedback, it really means a lot to us to see that we provide so much value! We'll always go above and beyond for our customers! Much love, - Liana
Feb. 24, 2023
After some issues, Leonardo and the team have really helped to get us up and running. The support is excellent and I'm sure we'll see some great results from this revolutionary app.
Thank you for your feedback. We're always here to help! :D - Liana
Feb. 23, 2023
Excelente soporte, muy rápido, efectivo y gentil, Leonardo fue de gran ayuda y es muy servicial, recomiendo ampliamente esta aplicación.