All reviews

Rating Breakdown

  • 5
    94% (236 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 99% (246)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 8, 2023

Be careful if you get this app and want to cancel your account!, YOU HAVE TO SEND AN EMAIL AND THEY DON'T EVEN REPLY. IVE SENT MULTIPLE EMAILS TRYING TO CANCEL MY ACCOUNT with no response! UPDATE; CUSTOMER SERVICE REACHED OUT AND HELPED ME WITH MY ISSUE.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Updated reply: Happy we've clarified this initial misunderstanding. We're always here to help and support our partner brands & retailers, and set them up for success! Much love, - Liana

5 / 5 Share

April 3, 2023

Amazing platform, which makes it easy to use videos from all of your social channels or uploads anywhere on the site. The team is super helpful with setting everything up so it's very smooth and painless to get up and running. I 100% recommend the app.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thank you, appreciate your feedback! We're always here to help. :) Much love, - Liana

5 / 5 Share

March 29, 2023

Videowise is a great platform with many use cases. Shoppable videos on-site, embedding videos off-site, and QR scannable codes. You can do so much with it. Onboarding, customer support, and communications are efficient through Slack. They are truly an extension of your team. You won't get the usual SaaS onboarding call and then they move on to the next. Jide has been an enormous help and I enjoy working with him. And most importantly he gets sh*t done. I am excited to see the analytics in the next 12 months. With just a week since implementing, on-site added time reached 24 hours, and 1034 videos were watched. These are just the starting numbers and I'm confident Videowise will help us increase exponentially once we analyze further. They are constantly taking in user feedback and implementing quickly. Videowise is definitely the main app in our tech stack. Thanks Videowise team and thank you Jide!

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback, we're happy to be working together and to always be there for you! Much love, - Liana

5 / 5 Share

March 16, 2023

I switched over from another video app that was causing all kinds of sales-stopping bugs on our site. Videowise has been a TOTALLY different experience in every way. Videowise not only has better functionality but also a far better UI. Eugen was in charge of my setup and has been so proactive, and responsive and got us launched in a matter of a couple of days with very little work or time needed on my end. Most apps charge for this level of support but Videowise includes the white glove service. I'm so happy with Videowise and can't recommend them enough. 5,000 stars!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your support! We're happy to be able to help and provide the best user experiences out there! <3 Much love, - Liana

5 / 5 Share

March 7, 2023

The entire team at Videowise is responsive and easy to work with. The onboarding was comprehensive with very few issues. We absolutely love the overall look and feel of the app/videos on our site. The shoppable videos make it easy for the customer to buy. The back end is very straightforward to use and whenever I have questions, the Videowise team is ready to help. We're looking forward to great results with this app. Video shopping is definitely growing in popularity.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, much appreciated! :) We're always here for you! Much love, - Liana

5 / 5 Share

March 3, 2023

Videowise offers an amazing platform, with amazing support. The team is very helpful in implementation and strategy. THE best video tool on Shopify apps.

Store

plug

Using app

4 months

Total reviews

12

Average rating

4.0

Developer Reply

Thank you for your feedback, it really means a lot to us to see that we provide so much value! We'll always go above and beyond for our customers! Much love, - Liana

5 / 5 Share

Feb. 24, 2023

After some issues, Leonardo and the team have really helped to get us up and running. The support is excellent and I'm sure we'll see some great results from this revolutionary app.

Store

LoveRaw

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback. We're always here to help! :D - Liana

5 / 5 Share

Feb. 23, 2023

Excelente soporte, muy rápido, efectivo y gentil, Leonardo fue de gran ayuda y es muy servicial, recomiendo ampliamente esta aplicación.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

I just started with Videowise, and the team has been extremely helpful in onboarding and implementation. Very excited to see what their tool can do to increase conversions!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review, it means a lot to us! Cheers to achieving great results together! :D - Liana

5 / 5 Share

Feb. 16, 2023

Hands down, the customer support ever. Sarah helped me with everything: explaining the platform and onboarding, and provided excellent advice. Excited about starting to explore Videowise!

Store

Tassie

Using app

32 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

Awesome app. The interface is completely customizable, and their customer service is top notch. We're seeing a 14X ROI, and there's so much more we can do to optimize.

Store

Lorals

Using app

6 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 13, 2023

Great app and incredible customer service. Got super great service from Babajide, he helped me get everything up and running in minutes.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

We're excited to be able to use UGC videos on our product page. That helps our customer a lot when choosing what fits them. Thank you!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Happy to help, and thank you for choosing Videowise! :) In 2023, we'll bring many new automation features to make things infinitely easier for brands like yours. - Liana

5 / 5 Share

Nov. 23, 2022

Fantastic product, reviewed 5-6 different video UGC platforms and Videowise is the best by far! Very impressed by their team, UX principles, performance, ease of use in the platform, how many edge cases / use cases they have thought through, vision and pace of engineering. Initial test results have boosted our RPS by nearly 10%. Excited to continue to growth with Videowise.

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

We had such a great time working with Dr. Squatch, one of the industry's most professional teams! As much as we appreciate this review, what we appreciate more is how rigorously you have tested our product. Thank you, 2023 is gonna be a blast! Claudiu Founder & CEO of Videowise

5 / 5 Share

Nov. 21, 2022

Super helpful - assisted me in making sure I was able to feel confident with the app! Have answered all of my questions and shared screen recordings to talk me through anything I was struggling with. Thank you!

Store

AYM

Using app

About 2 hours

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for your feedback, we're always here to help! <3 - Liana

5 / 5 Share

Nov. 20, 2022

This app is a hidden gem, the technology used for this app is incredible. For what the price is, every store should have this app and focus on posting value based content to get the highest returns. We have been using VW for less than 7 days and already tripled our investment and have a conversion rate of 9.25% and this was just the "testing batch" of videos. When we had a small bug(nothing really serious) the CEO personally reached out to us and handled everything immediately. Our focus now after installing this app and seeing the magic is to go all in on VW's onsite/offsite shoppable videos feature. As a company who heavily invest into branding and PR, their offsite video feature is a treasure - as when we have articles written about our products, instead of having still images, now we have a full functional shoppable video on a third party site. Bravo to the VideoWise Team for creating something so unique.

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you sooo much! It really means the world to us <3 - Liana

5 / 5 Share

Nov. 2, 2022

This does exactly what it's supposed to do! Easy to install, looks good, and has analytics that are easy to read at a glance (conversion rate currently 12.79%!). Amazing customer service / onboarding with Babajide.

Using app

3 months

Total reviews

16

Average rating

3.9

Developer Reply

Thank you so much! It’s great working with you, and I'll always do my best to meet and exceed your expectations. - Jide

5 / 5 Share

Oct. 25, 2022

This is a hidden secret I don't want the world to know about but since the Videowise team have been so awesome with helping me set this up, the least I could do is to leave a review. Love this app, ability for customization and placement of videos on-site and the ability to tag products in video. The analytics dashboard shows you exactly which video and placements are working. It converts better than the conversion rate on the rest of my site. Best of all, support is really great and helpful and always there to help. I 100% recommend it!

Using app

22 days

Total reviews

20

Average rating

4.6

Developer Reply

Your feedback is simply Magick!! Thank you so much, you'll always have our full support! Much love, - Liana

5 / 5 Share

Oct. 22, 2022

Using Videowise has enabled our community to get the best in class way (shoppable video) to immerse themselves into how to use our products and why they help with their skincare journey. Claudiu, Jide, Liana and the rest of the team were fun to work with and thorough in their approach/execution.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback, it means the world to us! <3 Always here for you, - Liana

5 / 5 Share

Oct. 5, 2022

My head is just spinning with all of the possibilities Videowise is able to unlock for my business. Everyone I've interacted with has been top notch and I'm very excited to make full use of their tech. I'd been looking for an app that does shoppable videos (and more) and was stoked to finally find them. Videowise makes it so much easier to connect my customers to the right products without asking them to read, I love it.

Using app

9 days

Total reviews

29

Average rating

4.8

Developer Reply

This honestly means the world to us, thank you so much for your review! Much love, - Liana