Videowise Shoppable Videos UGC
Videowise Shoppable video, Live stream, UGC, Social commerce
Rating
4.7
feedback
241
chart
#297
All reviews
Review RSS Feed
Feb. 23, 2023
I just started with Videowise, and the team has been extremely helpful in onboarding and implementation. Very excited to see what their tool can do to increase conversions!
Thank you for your review, it means a lot to us! Cheers to achieving great results together! :D - Liana
Feb. 16, 2023
Hands down, the customer support ever. Sarah helped me with everything: explaining the platform and onboarding, and provided excellent advice. Excited about starting to explore Videowise!
Jan. 31, 2023
Awesome app. The interface is completely customizable, and their customer service is top notch. We're seeing a 14X ROI, and there's so much more we can do to optimize.
Jan. 13, 2023
Great app and incredible customer service. Got super great service from Babajide, he helped me get everything up and running in minutes.
Dec. 30, 2022
We're excited to be able to use UGC videos on our product page. That helps our customer a lot when choosing what fits them. Thank you!
Happy to help, and thank you for choosing Videowise! :) In 2023, we'll bring many new automation features to make things infinitely easier for brands like yours. - Liana
Nov. 23, 2022
Fantastic product, reviewed 5-6 different video UGC platforms and Videowise is the best by far! Very impressed by their team, UX principles, performance, ease of use in the platform, how many edge cases / use cases they have thought through, vision and pace of engineering. Initial test results have boosted our RPS by nearly 10%. Excited to continue to growth with Videowise.
We had such a great time working with Dr. Squatch, one of the industry's most professional teams! As much as we appreciate this review, what we appreciate more is how rigorously you have tested our product. Thank you, 2023 is gonna be a blast! Claudiu Founder & CEO of Videowise
Nov. 21, 2022
Super helpful - assisted me in making sure I was able to feel confident with the app! Have answered all of my questions and shared screen recordings to talk me through anything I was struggling with. Thank you!
Thanks for your feedback, we're always here to help! <3 - Liana
Nov. 20, 2022
This app is a hidden gem, the technology used for this app is incredible. For what the price is, every store should have this app and focus on posting value based content to get the highest returns. We have been using VW for less than 7 days and already tripled our investment and have a conversion rate of 9.25% and this was just the "testing batch" of videos. When we had a small bug(nothing really serious) the CEO personally reached out to us and handled everything immediately. Our focus now after installing this app and seeing the magic is to go all in on VW's onsite/offsite shoppable videos feature. As a company who heavily invest into branding and PR, their offsite video feature is a treasure - as when we have articles written about our products, instead of having still images, now we have a full functional shoppable video on a third party site. Bravo to the VideoWise Team for creating something so unique.
Thank you sooo much! It really means the world to us <3 - Liana
Nov. 2, 2022
This does exactly what it's supposed to do! Easy to install, looks good, and has analytics that are easy to read at a glance (conversion rate currently 12.79%!). Amazing customer service / onboarding with Babajide.
Thank you so much! It’s great working with you, and I'll always do my best to meet and exceed your expectations. - Jide
Oct. 25, 2022
This is a hidden secret I don't want the world to know about but since the Videowise team have been so awesome with helping me set this up, the least I could do is to leave a review. Love this app, ability for customization and placement of videos on-site and the ability to tag products in video. The analytics dashboard shows you exactly which video and placements are working. It converts better than the conversion rate on the rest of my site. Best of all, support is really great and helpful and always there to help. I 100% recommend it!
Your feedback is simply Magick!! Thank you so much, you'll always have our full support! Much love, - Liana
Oct. 22, 2022
Using Videowise has enabled our community to get the best in class way (shoppable video) to immerse themselves into how to use our products and why they help with their skincare journey. Claudiu, Jide, Liana and the rest of the team were fun to work with and thorough in their approach/execution.
Thank you so much for your feedback, it means the world to us! <3 Always here for you, - Liana
Oct. 5, 2022
My head is just spinning with all of the possibilities Videowise is able to unlock for my business. Everyone I've interacted with has been top notch and I'm very excited to make full use of their tech. I'd been looking for an app that does shoppable videos (and more) and was stoked to finally find them. Videowise makes it so much easier to connect my customers to the right products without asking them to read, I love it.
This honestly means the world to us, thank you so much for your review! Much love, - Liana
Oct. 3, 2022
More stores need to install this app! Really... it's three generations ahead of the next competitor I'm aware of.
Haha! Thank you so much, your feedback made our day! <3 - Liana
Sept. 16, 2022
This app is a game changer. It has really helped me convert and the support is insane good. Babijide needs a raise! pay the man!
Love this, thank you so much! <3 We’re grateful to have you as our client and Jide in our fam. He's indeed ..THE BEST! Much love, - Liana
Aug. 29, 2022
Videowise is an app you want and need for 2022 and beyond. It's an incredibly strategic product that's designed to increase conversions and sales, it's easy to use and integrate, and its team (led by CEO, Claudiu) is incredibly accessible, collaborative, and helpful. My Videowise CS strategist, Babajide, is timely with all support and makes sure I get any answer to questions I have. This was a Must-Have app for our new site, and I'm so happy I decided so.
Happy to have you with us! Thank you for sharing your thoughts with us and the community, much appreciated! - Liana
Aug. 2, 2022
Testimonials, reviews, and how-to videos have been key to increasing our conversion rate. So we tested several options to play videos on our site. VideoWise came on top on every category; fast loading, super customizable, responsive (it works flawlessly on mobile!!!), etc. On top of that, they added shoppable widgets on the videos to help your customers add stuff to the cart right from the video. Install it on your site and see sales grow!
July 31, 2022
NEGATIVE REVIEWS NEVER LIE. You know that! I installed the app to my client's store from the very beginning, 2-3 years ago, when they had only a few customers. It worked like a trash, but I was patient. Claudia - the CEO - asked me for ideas to improve the app, and he provided FREE FOR LIFE to my account. Now the app has changed a lot, and a lot of those change were the ideas I shared with them. About a year ago, suddenly his staffs did not give me full access to the app --> Claudiu apologized that nobody in his team knows that special offer Free For Life, they fixed it and gave me full access again. AND NOW, SUDDENLY THAT THING HAPPENED AGAIN! They removed the feature which I was able to use from the beginning, and ask me to pay to use it. THEY BROKE THEIR PROMISE, AGAIN AND AGAIN! They made me feel wrong with my client because I promised my client that he can use the app FREE FOR LIFE which Claudiu the CEO told me. They stole my ideas, they promised good things, they beg me to remove the negative review, and when they get some more customers, they broke their promise. SUCH A HORRIBLE AND UNTRUSTABLE COMPANY! SHAME ON YOU GUYS, EVEN CANNOT KEEP A SIMPLE PROMISE! **************************************************** UPDATED AFTER THE APP'S RESPONSE **************************************************** Blackmail?? Sounds funny PROMISE BREAKER! No worry, I no longer want that feature which you called "premium" while it was promised to be FREE FOR LIFE for my account :)) I have all photos, emails as proofs of what you Claudiu promised me, and I don't mind if anyone asks me for those proofs, just email me [email protected] . I'm telling the truth so I'm not afraid of that. Shame on you guys! One thing I forgot to mention: my client (the cosmetic company) used to blame me because they received a lot of spam emails from you guys advertising for the service, even without a Unsubscribe button. That's annoying, stop it!
VideoWise has notified Shopify regarding this user's harassment of our team and blackmail attempt with this 1-star review. Shopify's official reply: "People like the individual you encountered are an unfortunate but persistent reality in business, it’s extremely unlikely that any app provider will exist without getting some negative reviews. The response you provided to the review was great, and it does a tremendous job portraying what your company stands for and your ongoing professionalism. This will go along way with your current and future clients. - Adam (Shopify Support)" We have respectfully tried countless times to invite this user to a conversation but they have continued this abusive and condescending behavior. At VideoWise, we deeply care about customer success, we work closely with some of the top Shopify brands and our other reviews anywhere else show that. Claudiu Cioba Founder & CEO of Videowise
July 12, 2022
We literally saw sales coming through our shoppable videos DAY ONE!!!! It is such a beautiful shopping experience, keeps the customers on your site and feel just like TikTok or IG stories, which people are used to. It makes sense. I couldn't be more impressed with the VideoWise team as well. They helped advise me on how to set it up to increase conversion, convert other videos on my site that weren't shoppable to now be shoppable and cleaned up my branding. It really made a difference! Now I'm integrating it with my SMS campaigns to add shoppable video links to all those as well. I can't to see the conversion when that's done! If you'd like to see it in action, feel free to look at our site. We're HUGE fans of this product and their team.
Thank you so much on behalf of our team! We're all so proud to see that our hard work truly makes a difference. 🙏 - Liana
June 23, 2022
Videowise is a superb addition to our store. It offers a clean and fast loading way to add videos to our landing pages. And the ability to make videos shop-able by making add-to-cart buttons pop up during video playbacks is a great feature. Much better than embedding youtube videos on your pages (like we used to do). Onboarding process and support is great too. 5/5
We're so grateful for your feedback! Thanks for sharing it with us and the community. <3 - Liana
June 14, 2022
VideoWise is an incredible addition to any store. The ability to provide short format, shoppable videos is a game changer. This app helps us do a few things. One, our retention rate skyrocketed, people stay to watch our endless feed of content to educate customers on what Gel Blasters are and how they work. Two, it helped us tremendously with our CVR. The ability to buy the product after watching a few videos is genius and frictionless. Overall, great tool for putting out content and converting your visitors.
Thanks a lot, this means the world to us! - Liana