Videowise Shoppable Videos UGC
UGC shoppable videos, live shopping to engage and boost sales.
Rating
4.8
feedback
250
chart
#316
All reviews
Oct. 3, 2022
More stores need to install this app! Really... it's three generations ahead of the next competitor I'm aware of.
Haha! Thank you so much, your feedback made our day! <3 - Liana
Sept. 16, 2022
This app is a game changer. It has really helped me convert and the support is insane good. Babijide needs a raise! pay the man!
Love this, thank you so much! <3 We’re grateful to have you as our client and Jide in our fam. He's indeed ..THE BEST! Much love, - Liana
Aug. 29, 2022
Videowise is an app you want and need for 2022 and beyond. It's an incredibly strategic product that's designed to increase conversions and sales, it's easy to use and integrate, and its team (led by CEO, Claudiu) is incredibly accessible, collaborative, and helpful. My Videowise CS strategist, Babajide, is timely with all support and makes sure I get any answer to questions I have. This was a Must-Have app for our new site, and I'm so happy I decided so.
Happy to have you with us! Thank you for sharing your thoughts with us and the community, much appreciated! - Liana
Aug. 2, 2022
Testimonials, reviews, and how-to videos have been key to increasing our conversion rate. So we tested several options to play videos on our site. VideoWise came on top on every category; fast loading, super customizable, responsive (it works flawlessly on mobile!!!), etc. On top of that, they added shoppable widgets on the videos to help your customers add stuff to the cart right from the video. Install it on your site and see sales grow!
July 31, 2022
NEGATIVE REVIEWS NEVER LIE. You know that! I installed the app to my client's store from the very beginning, 2-3 years ago, when they had only a few customers. It worked like a trash, but I was patient. Claudia - the CEO - asked me for ideas to improve the app, and he provided FREE FOR LIFE to my account. Now the app has changed a lot, and a lot of those change were the ideas I shared with them. About a year ago, suddenly his staffs did not give me full access to the app --> Claudiu apologized that nobody in his team knows that special offer Free For Life, they fixed it and gave me full access again. AND NOW, SUDDENLY THAT THING HAPPENED AGAIN! They removed the feature which I was able to use from the beginning, and ask me to pay to use it. THEY BROKE THEIR PROMISE, AGAIN AND AGAIN! They made me feel wrong with my client because I promised my client that he can use the app FREE FOR LIFE which Claudiu the CEO told me. They stole my ideas, they promised good things, they beg me to remove the negative review, and when they get some more customers, they broke their promise. SUCH A HORRIBLE AND UNTRUSTABLE COMPANY! SHAME ON YOU GUYS, EVEN CANNOT KEEP A SIMPLE PROMISE! **************************************************** UPDATED AFTER THE APP'S RESPONSE **************************************************** Blackmail?? Sounds funny PROMISE BREAKER! No worry, I no longer want that feature which you called "premium" while it was promised to be FREE FOR LIFE for my account :)) I have all photos, emails as proofs of what you Claudiu promised me, and I don't mind if anyone asks me for those proofs, just email me [email protected] . I'm telling the truth so I'm not afraid of that. Shame on you guys! One thing I forgot to mention: my client (the cosmetic company) used to blame me because they received a lot of spam emails from you guys advertising for the service, even without a Unsubscribe button. That's annoying, stop it!
VideoWise has notified Shopify regarding this user's harassment of our team and blackmail attempt with this 1-star review. Shopify's official reply: "People like the individual you encountered are an unfortunate but persistent reality in business, it’s extremely unlikely that any app provider will exist without getting some negative reviews. The response you provided to the review was great, and it does a tremendous job portraying what your company stands for and your ongoing professionalism. This will go along way with your current and future clients. - Adam (Shopify Support)" We have respectfully tried countless times to invite this user to a conversation but they have continued this abusive and condescending behavior. At VideoWise, we deeply care about customer success, we work closely with some of the top Shopify brands and our other reviews anywhere else show that. Claudiu Cioba Founder & CEO of Videowise
July 12, 2022
We literally saw sales coming through our shoppable videos DAY ONE!!!! It is such a beautiful shopping experience, keeps the customers on your site and feel just like TikTok or IG stories, which people are used to. It makes sense. I couldn't be more impressed with the VideoWise team as well. They helped advise me on how to set it up to increase conversion, convert other videos on my site that weren't shoppable to now be shoppable and cleaned up my branding. It really made a difference! Now I'm integrating it with my SMS campaigns to add shoppable video links to all those as well. I can't to see the conversion when that's done! If you'd like to see it in action, feel free to look at our site. We're HUGE fans of this product and their team.
Thank you so much on behalf of our team! We're all so proud to see that our hard work truly makes a difference. 🙏 - Liana
June 23, 2022
Videowise is a superb addition to our store. It offers a clean and fast loading way to add videos to our landing pages. And the ability to make videos shop-able by making add-to-cart buttons pop up during video playbacks is a great feature. Much better than embedding youtube videos on your pages (like we used to do). Onboarding process and support is great too. 5/5
We're so grateful for your feedback! Thanks for sharing it with us and the community. <3 - Liana
June 14, 2022
VideoWise is an incredible addition to any store. The ability to provide short format, shoppable videos is a game changer. This app helps us do a few things. One, our retention rate skyrocketed, people stay to watch our endless feed of content to educate customers on what Gel Blasters are and how they work. Two, it helped us tremendously with our CVR. The ability to buy the product after watching a few videos is genius and frictionless. Overall, great tool for putting out content and converting your visitors.
Thanks a lot, this means the world to us! - Liana
June 10, 2022
I use the app to put videos on my product pages. They have great engagement and give me the best way possible to answer my customers questions. The support team is also wonderful. They go above and beyond to provide a good experience.
We're dedicated to providing the best experience to our customers, your feedback means a lot. Thank you! - Liana
May 6, 2022
Videowise provides the missing piece to our puzzle! We know how impactful videos are in selling our organizational stationery goods, but our site was getting bogged down by embedded Youtube links. Using the technology of Videowise gave us the option to add videos without slowing down our site. We are still learning all the benefits & features, but so far the onboarding has been super easy. The dashboard is very intuitive...and when we've gotten stuck, their response rate was super fast...and of course, they replied with a VIDEO to support their reply. Rich, Liana & Jide each take the time to get to know OUR brand and OUR hurdles and then offer suggestions & solutions how Videowise can help foster growth. There's so few who make you feel like they actually care about how well our site performs after integrating their product. Videowise is an exception! They care! I love my partnership with Videowise because it feels like a true partnership where they care about my hurdles. In a world of "out-of-the-box-one-size-fits-all" solutions, Videowise has set themselves apart by showing how much pride they take in seeing my brand benefit from their product. I encourage anyone who's looking to integrate videos into their site to strongly consider Videowise. If you don't like it, there are no contracts. So why not test drive it?
WOW! Thank you for your amazing feedback, it really made my day! Always here for you, - Liana
May 5, 2022
Super happy with videowise so far! Works very well, and increased our conversion rate a lot! Great and fast support.
Appreciate your review, thank you so much!! - Liana
May 4, 2022
Since day 1 the VideoWise team has been super helpful and responsive. Liana and Jide did an awesome job at immediately helping our brand place videos in the spots where we wanted it on our website and making impact. I love how the app doesn't actually slow down the website itself either despite having multiple videos uploaded. Definitely a game changer!
Thank you soooo much! RIFRUF is such an amazing brand, we simply love working with you! - Liana
April 29, 2022
Incredible company, high-touch, white-glove help, and service. I cannot say enough good things about them! It has been a wonderful addition to our website!
Thank you so much! It means the world to us to see that what we do provides so much value to Shopify stores. - Liana
April 5, 2022
It is a great way to play videos and keep people engaged as shoppers. Video is king and VideoWise gives you the keys to the kingdom. Their great staff are always at the ready to be helpful. I recommend the level of service where they help set up the videos and thumbnails.
March 4, 2022
I can't wait to start using this app! So far the onboarding has been amazing thanks to Dora! I have a unique store that needs legit testimonials. VideoWise is the solution to my problem!
Thank you so much; we're always here to support you and your fantastic brand every step of the way. - Liana
Feb. 22, 2022
We've added 700+ hours of time spent on our site by customers watching our videos in the last 90 days alone, with a 15% engagement rate, and a 5% influenced conversion rate. Not only that, but we're able to see what type of content resonates best with our audience and create more of it for TikTok and Instagram :-D Plus the team at VideoWise have been SO helpful in helping us to set everything up. Thank you all so much!
We really appreciate you sharing some of the amazing results that shoppable videos are producing for your store. THANK YOU!! Claudiu Founder of VideoWise
Feb. 16, 2022
One of the best apps ever! It's one of the only Shoppable videos app that works smoothly and is very affordable too in comparison to rest in market. Team is super helpful. We got chance to connect with senior expert. If you're lucky you will meet Dora :) She is amazing. Give this app a try! You would love it
Thank you so much for the kind words, we're super happy to have you with us! - Dora
Feb. 11, 2022
We're testing the app, some minor issues preventing us from launching right now, but the VideoWise team has been very responsive and helpful with fixes. Communication is on point, excited to see this live!
Our team is always responsive and willing to help with any custom theme customisations. Super excited to see shoppable videos live on Crossrope! - Claudiu
Feb. 7, 2022
This app is giving our customers a closer experience with our products as well as helps them in the decision-making process of whether the product is suitable to their needs. Looking forward to creating more video content.
Thank you, we appreciate your review! It means a lot to us when we see that what we do provides so much value to Shopify stores. - Liana
Jan. 12, 2022
Excellent app and people, did not work with my theme to start but they kept at it until the issue was resolved
We're always here to help, Darcy. Your feedback means the world to us, thank you so much! <3 - Liana