All reviews

Rating Breakdown

  • 5
    95% (229 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 99% (238)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2025

I have experience with other video apps in the past and we were on the market to find an alternative platform that, would not only be reliable but fully featured as well. Pricing is very competitive when compared to other platforms and leads in number of features overall. I decided to give it a try and was really surprised with the helpful and amazing team, especially Stela, Chase, and Johanna. They're really the amazing trio! They were able to answer all of my questions and more than accommodated my specific use-case. On top of that, they have a "success implementation" process of sorts that ensures you hit the ground running whether you're staring new with a video platform or moving from another one like in my case. There are so many features that, I'm still processing and trying to implement for my website. It's not really a dislike so if you're really short on bandwidth, the only bad outcome is not being able to fully utilize all of the features it offers right away. Thankfully, Videowise got you covered with personalized implementation that DOES follow through in getting you to implement most of its features.

Using app

14 days

Total reviews

11

Average rating

4.6

5 / 5 Share

March 4, 2025

We've had a great experience using Videowise! The app has been a game-changer in showcasing how our product works, helping customers engage with our brand in a new way. The team is incredibly responsive and always willing to come up with unique solutions to fit our needs. If you're looking for a seamless way to integrate video into your store, this is the app to use! Highly recommend.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

We’ve been using Videowise for our Seventy Eight and Sunny live styling events, and it’s been a learning experience. Super easy to use, and their support/dev team is incredibly responsive, always quick to fix or add features when we need them. We’re excited to integrate more of their widgets as we build out our content, but so far, it’s been a smooth ride.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Great app and awesome team - Tijana guides us through best practices and helps get custom widgets set up, really appreciate the help and guidance.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

The Videowise team helped us optimize load time on site with their video compression tech. The team was so helpful in implementing optimizations and getting our account up to speed. Highly recommend!

Store

Cécred

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 10, 2025

Videowise has been a great experience so far for our company. We are just over a month or two in the relationship but so far & the team checks in with us frequently and guides us on additional opportunities to leverage their tool. Luciana, our main point of contact has been amazing! She sends short video clips explaining how different features work, provides regular opportunities for check in, and came to the table with a great list of ideas & suggestions before we even got started. We are a small team so additional work she has put in has been so helpful! I also love how I can ask for a suggestion on how to accomplish something with video and she provides her expertise & I love how she encourages us to bring examples of other video we've seen to see how we can incorporate the idea into our tone of voice. Since this is a new relationship for us, we don't have much in the way of reporting yet as we don't really have many products tagged however, I am already so excited to see how robust the Videowise reporting capabilities are! There is so much interesting data that they monitor and share and I cannot wait to gain some new insights as we gather some history. It's much more in-depth that the previous tool we used.

Using app

About 2 months

Total reviews

11

Average rating

4.5

5 / 5 Share

Feb. 4, 2025

For Source Beauty, Videowise has been such a great implementation for both our business and user experience. It offers a very easy interface, where we can customize video content to fit our brand’s style, maintaining a consistent look and feel with the rest of our store. The Customer Success team also makes very insightful and strategic recommendations on how we can leverage our social media content and has a very smooth onboarding process as well as a helpful team. Their support is always super fast & responsive. Thank you Videowise!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

We have been exploring ways to better incorporate UGC and video content into our ecommerce website to help drive conversion and Videowise has been a great platform to use to do just that. We've only been live for a few weeks and have seen significant results already. Integration and onboarding was also super easy and we have loved working with our customer success manager, Luiz, who has been so helpful and brought so many great ideas to the table. Highly recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

Easy to use, loads of customisation and effective tool. Perfect for getting your site visually on par with your marketing efforts! Additional likeable input; open for feedback and merchant-facing improvements too, dedicated account team. Thanks VW!

Using app

9 months

Total reviews

19

Average rating

4.9

5 / 5 Share

Jan. 23, 2025

Really allows our customers to see how to use our products and which to pair together. Tijana is amazing and helps with any questions we have extremely quickly. The set up is seamless.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Fantastic tool that really offers added value for customers and easily improves conversion rate. Our CS Manager, Tijana has been a super star in helping us make the most of the different widgets and is always happy to help when we get stuck too. Highly recommend!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

the videowise platform has been an incredible asset to showcasing content on our DTC, especially as a socially-driven brand. Tijana is absolutely incredible in her support and ideas - she is truly passionate about the brands she works for and gives 100%. I have really valued all her support as we've worked to launch and grow this part of our tech stack.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

A great app and support is second to none in regards to help around implementing the widgets onto the site.

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Aplicación muy util y gran soporte de Joha que nos asesora en todo el proceso y la implementación Recomiendo!

Using app

5 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Dec. 27, 2024

Great platform! Love working with Kate- she did a great job with implementation and continued support.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

An essential app for managing videos on Shopify! Easy to use, it seamlessly integrates our product videos and user-generated content (UGC), significantly boosting customer engagement, time spent on our site, and conversions. The advanced analytics provide valuable insights to optimize our content strategy. Additionally, their responsive and skilled customer support guides us every step of the way to maximize results. A true game changer!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

The platform is user-friendly, innovative, and has significantly improved our video engagement and conversion rates. The customization options and analytics tools are top-notch, making it easy to optimize our strategy. I love that we have a dedicated account manager. Tijana, who has been incredibly supportive throughout the entire process. She’s always available to answer questions, provide insights, and ensure we’re getting the most out of the platform. If you’re looking for a reliable video commerce platform with outstanding customer service, Videowise is the way to go!

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 30, 2024

A game-changing video management solution for any Shopify store. This super user-friendly app seamlessly integrates our product videos and UGC, significantly boosting customer engagement, time on site and essentially conversions. Advanced analytics provide invaluable insights, allowing us to refine our content strategy effectively. Their top-notch customer support ensures we get the most out of the app.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Love Videowise, pretty sure it had a good impact on our conversion rate within the first week of rolling out some carrousel and video testimonial on PDP. But really what stood out was the onboarding process. Full white glove. Leonardo B has been outstanding even retrieving videos from our social on our behalf and arranging everything. Highly recomment

Using app

About 2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 2, 2024

The Videowise Customer Service is Top Notch! They respond quickly and are sincere in their offer to assist.

Using app

4 months

Total reviews

1

Average rating

1.0