All reviews

Rating Breakdown

  • 5
    97% (216 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

April 25, 2024

The customer support is incredible and the app runs wonderfully!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2024

Videowise has been a great addition to our store. Their app has really sped up our site and kept users engaged with our videos. Leonardo, our CSM, has been incredible to work with.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2024

This app has really helped to boost engagement and serves our customers well in a creative way - they are a great team to deal with and extemely responsive! Thank you Videowise

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2024

The app is easy to use although there is A LOT to customize if you want - which can make you feel a bit overwhelmed. However there are good video tutorials available which helped me to get started and I have received help from the chat super fast. Big thanks to Isabella for jumping on an ad hoc call to help me out. Looking forward to starting to use Videowise in full speed!

Store

Twistbe

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

April 11, 2024

Had a question at set-up & Anastasia was amazing! She responded so quickly & jumped on a call with me to answer my question quickly - great service for a busy eCommerce manager!

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2024

I had an amazing experience with Videowise, had some initialy set-up issues, contacted support in the app, got an answer within 20 seconds and Leonardo hopped on a call with me to explain everything from A-Z!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 9, 2024

Couldn't recommend Videowise anymore! Videowise has helped PAWD DRINKS improve CX and conversion. The support team are also incredibly helpful and responsive and deserve a special mention! Thank you Videowise!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2024

Katarina M has been really helpful in getting the app up and running, providing great support across the Slack channel, and being responsive to requests and queries. Thanks Katarina!

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2024

Videonwise can increase the performance of your website (increasing the conversion rate, and decreasing the bounce rate) while you increase the user experience of your customers, with video content. The app is easy to manage and the team is super helpful!

Using app

About 18 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

April 1, 2024

Videowise has been an amazing asset for our shopify website so far as most of our content is video based. They have been super accommodating with us! The customer service we have received from Anastasia has been nothing short of excellent.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2024

Great solution for all Shopify stores. customer service was top class. they offer analytics to give you insights on which videos are working on where. highly recommend.

Using app

3 days

Total reviews

19

Average rating

4.8

5 / 5 Share

March 28, 2024

Videowise is a great tool to efficiently display video on-site, and their in-house team makes it super easy to install. Ask for Katarina when you install the app, shes the best for helping implement strategies and design your widgets!

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 25, 2024

This app has been a great addition to increase engagement and make our site more interactive for users. Their support team are one of the best I have ever dealt with. They offer loads of support through onboarding, with plenty of ideas on how to maximise usage, and are super fast to reply to any of our questions whilst using the app. Amazing team, thanks Videowise!

Store

MPowder

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

Great experience so far! Only about a month in to using the tool but had a great onboarding experience and loving the analytics.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2024

Videowise is an incredible tool that saved us time on development. Set-up process was seamless and their support team is very hands-on and responsive (shoutout to Katarina for all her help!)

Using app

About 1 month

Total reviews

8

Average rating

4.3

2 / 5 Share

March 8, 2024

This app has so bad UX and many issues. 2 stars for customer service that is trying to help.

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

March 6, 2024

Videowise has been amazing! Extremely helpful platform in getting our video content onto our website. Seamless integration and the videowise team were very helpful and readily available to chat. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Video wise has given our website an incredible lift. We have increased our roi and conversions and as a small business, video wise has been a fantastic tool for optimizing our site. Plus we always get the best help and clear instructions when we need it!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Great app for putting added-value video content onto your website. Anastasia was great at helping us to install all of the bits we wanted to, in order to launch the app on our website.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

Without a doubt, this app offered one of the smoothest go live processes I've encountered for content. Easy registration, seamless integration with Shopify, all we did was login, upload a few videos and swiftly configured them in pre-set widgets. The entire process took us 5-10 minutes and we were broadcasting content on our site. User engagement with the content since then has been great. While we've only started taking advantage of all the functionality it offers, the sheer speed at which we were able to activate it has us eagerly anticipating all the possibilities this app has in store!

Using app

24 days

Total reviews

1

Average rating

5.0