Rating

4.8

feedback

113

Reviews

chart

#435

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    16%
  • Less than a year
    74%
  • More than a year
    8%

Reviews Summary

Visually, the Shopify App, has received overwhelmingly positive reviews from ecommerce merchants. Users praise the tool for its ease of use, efficiency in running A/B tests and personalization, and the support provided by the team. The platform is highlighted for its stability, user-friendly interface, and strong reporting capabilities. Users appreciate the hands-on approach of the team, quick responses, and valuable guidance in setting up tests and interpreting results. However, there are a few negative reviews mentioning issues with billing transparency, difficulties in canceling subscriptions, and challenges with the app causing disruptions to Shopify stores.

Highlights

Ease of use and efficiency in running A/B tests
Strong support and guidance from the team
Stability and user-friendly interface
Challenges with billing transparency and subscription cancellation
Issues causing disruptions to Shopify stores

Rating Breakdown

  • 5
    93% (105 ratings)
  • 4
    3% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 97% (110)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 1, 2026

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2026

We’ve had a great experience using Visually for A/B testing. The platform makes it incredibly easy to launch, manage, and analyze tests without heavy dev support, which has helped us move much faster and stay agile. The insights we’ve gained have been actionable and impactful

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 23, 2026

I have been using Visually for over a year in a high volume environment. The new generative AI coding options are actually quite slick, and have been able to generate tests much more quickly with less need for engineering to get involved.

Using app

About 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Really appreciate you sharing this feedback! It's great to hear that the AI capabilities are making such an impact (especially in a high-volume environment where speed and independence from engineering are key). That’s exactly what we’re aiming to unlock. We’ve got a lot more coming on this front as well and will make sure you get a sneak peek 👀

5 / 5 Share

April 23, 2026

We have loved the Visually software and the Visually team that we have worked with has been phenomenal. Highly recommend Visually for your CRO software and getting the top tier service option as having their team work with you directly is highly valuable. Definitely the best CRO software we have used, by far.

Store

Ogee

Using app

6 months

Total reviews

9

Average rating

4.6

Developer Reply

Thank you for the incredible feedback! It’s great to hear both the platform and the team are delivering value, especially at the level you’re aiming for with CRO. That combination is where the real impact happens. We love partnering with you and we're looking forward to what we unlock next together.

5 / 5 Share

April 23, 2026

Running A/B tests through Visually has been one of the highest-ROI decisions I've made. Our very first tests revealed conversion lifts between 15–27% and are projecting over $400K in annual incremental revenue from a change as simple as renaming a product. The platform is easy to use, the insights are genuinely granular, and it's already reshaping how we approach our entire storefront strategy.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow! This is exactly what great testing looks like and what’s most exciting is not just the lift, but how quickly your team is turning A/B testing insights into action. That’s where real momentum builds. The fact that something as simple as a product rename can drive that level of impact is exactly why continuous testing matters. We can easily see the huge impact from simple changes, backed by real data. Love seeing this kind of ROI come through so quickly.

All reviews

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