Rating

4.7

feedback

106

Reviews

chart

#532

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    16%
  • Less than a year
    75%
  • More than a year
    8%

Reviews Summary

Visually, the Shopify App, has received overwhelmingly positive reviews from ecommerce merchants. Users praise the tool for its ease of use, efficiency in running A/B tests and personalization, and the support provided by the team. The platform is highlighted for its stability, user-friendly interface, and strong reporting capabilities. Users appreciate the hands-on approach of the team, quick responses, and valuable guidance in setting up tests and interpreting results. However, there are a few negative reviews mentioning issues with billing transparency, difficulties in canceling subscriptions, and challenges with the app causing disruptions to Shopify stores.

Highlights

Ease of use and efficiency in running A/B tests
Strong support and guidance from the team
Stability and user-friendly interface
Challenges with billing transparency and subscription cancellation
Issues causing disruptions to Shopify stores

Rating Breakdown

  • 5
    92% (98 ratings)
  • 4
    3% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 98% (104)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 26, 2026

Visually has been go great for running our A/B tests and personalisation. The tool offers so much opportunity and the team are really great to work with, quick and efficient and also coming up with good ideas to support us and our KPIs. Couldn't recommend them enough.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2026

Evangeline was super patient and super helpful in getting our experiences up and running.

Using app

Over 1 year

Total reviews

10

Average rating

4.5

5 / 5 Share

March 3, 2026

Good product with a great support team

Store

DONNI.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Visually has been a great upgrade for our A/B testing and CRO workflow. The platform is stable, easy to use for both redirect and on-site tests, and the reporting and built-in guardrails give us confidence that tests are set up correctly and data is reliable. The best part has been the support. The team has been very hands-on in reviewing our tests, helping interpret statistical significance, and advising on how to structure future experiments (including AI-powered design changes and UTM-based landing page tests). Highly recommend Visually if you want both a strong tool and strong guidance.

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 10, 2026

Visually is very easy to use, and we’re really happy with the tool overall. Katie is lovely, and working with her support has been a real pleasure.

Store

Drowsy

Using app

6 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more