Rating

4.7

feedback

117

Reviews

chart

#399

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    0%
  • Less than a month
    16%
  • Less than a year
    74%
  • More than a year
    8%

Reviews Summary

Visually is highly praised by users for its ease of use, effectiveness in A/B testing, and valuable insights generated. Users appreciate the platform's ability to launch tests quickly without heavy development support, leading to actionable results and revenue growth. The support team is highlighted as responsive, knowledgeable, and proactive, providing valuable recommendations and guidance for successful experimentation. However, there are some negative reviews regarding billing transparency and issues with code integration causing disruptions on Shopify stores.

Highlights

Ease of use and effectiveness in A/B testing
Responsive and proactive support team
Billing transparency and code integration issues

Rating Breakdown

  • 5
    92% (108 ratings)
  • 4
    3% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 97% (114)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 12, 2026

I've only been using Visually for a week or so during a trial, but the experience has been really positive so far. The platform is intuitive, the visual editor is fast, and the segmentation and targeting options are thoughtfully built. The team has been just as strong as the product. Friendly, responsive on Slack, consultative rather than salesy, and patient with the questions you'd expect early on. If you're evaluating native Shopify CRO tools, Visually is well worth a serious look.

Store

BASED

Using app

12 days

Total reviews

3

Average rating

4.0

1 / 5 Share

May 12, 2026

There is no "Free Plan" as suggested. There is a Free Trial.

Using app

15 minutes

Total reviews

2

Average rating

3.0

Developer Reply

The Free Plan is for development stores only (https://apps.shopify.com/visually-io) and we've raised this to the team to make it even clearer! We see that you installed and uninstalled today and can confirm that you haven't been charged anything as you were enrolled to the free trial. If you have any further questions, you're welcome to reach out to our support team and we'll be happy to assist!

5 / 5 Share

May 8, 2026

Since working with Visually, we've scaled our testing program and driven 13%+ CRO uplift. Their team is fast, communicative, and kind. They have stepped in seamlessly when tests require advanced technical support beyond the standard toolset in the editor. We're really glad to work with Visually.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2026

Visually has changed how I work. I’ve used other testing & personalization tools on the market, and nothing compares. Visually’s UI is exceptional — intuitive, clean, and incredibly easy to use. Not to mention, the QA process is refreshingly straightforward. For the first time, I feel confident launching experiences without needing additional resources. You hear a lot of potential partners say, “We want to be an extension of your team.” Most of the time, it feels like a pitch — because it is. That has not been the case with the Visually team. They are proactive, collaborative, strategic, and always quick to jump in and help execute alongside us (if their resources are needed :wink:). Our roadmap grows bigger every day because we finally have a tool — and a partner — that can execute, optimize, and strategize at the speed we need.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 1, 2026

Using app

5 months

Total reviews

2

Average rating

5.0

All reviews

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