All reviews

Rating Breakdown

  • 5
    97% (2,541 ratings)
  • 4
    2% (47 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 83% (2,169)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 26, 2021

Really easy to use and great functionality and tutorials!! I would highly recommend it for all small businesses

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Excellent customer service....really appreciate the time they take to help solve any issues that may arise from using integrations with other apps such as PageFly

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

By far the most complete and easy to use App. And their quick response and customer support is next to non.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

I enjoy this app a lot and the support I received was amazing! I needed some customizations to make the Product bundle module displayed the way that I wanted. Shiela and Andrei were very kind and patient to work with. What they did was excellent. The app looks really nice and professional on my website now. I am totally satisfied. Thank you so much again!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

I love this App, 5 star customer service, they help me to solve my technical problem in less than 1 minute. thank you

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Complete functions, timely customer service answers. The operation is simple, this tool is very helpful to me.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2021

The MOST convenient app and customer service I have ever had. Literally do not need any other app because this has everything included. And when you ask for help they go above and beyond.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Review based on initial impression and customer service. I only downloaded the app yesterday so it's too early to make a rating on effectiveness. Applying the features is easier than any other app I've used. There's no requirement to go into the theme liquid and paste code etc, everything just seems to work right from the vitals dashboard and is live on our site in seconds. We have a lot of apps installed and I think site speed seems a bit laggy, but most likely I can go in and remove most other apps as Vital performs most of the same features. Customer service excellent so far (Costin C helped me). In seconds Costin updated some of the styling so it matched our site colours, and also explained some things I was confused about. Very impressive.

Store

Evermix

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

我很喜欢你们的功能,虽然有时候插件会有些迟钝,但是你们的支持团队会马上给我解决问题,这个太重要了。我希望你们可以做得更棒。我希望这个APP可以更加流畅,然后响应速度更快,做的更美观一些。最后再次谢谢你们的支持团队,他们帮了我大忙。

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Great app that does exactly what it says it can do and more. Like and the team are very receptive to all of our requests for enhancements and we have been delighted with the end result and performance. Highly recommend!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Great customer service! Reached out via Chat in the middle of the night, received an immediate response and resolution

Using app

44 minutes

Total reviews

11

Average rating

4.2

5 / 5 Share

Oct. 19, 2021

Very good service, I find some issues in product description part, I ask Vitals for help and support consultant Michael help me fix this problem, That great experience.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Very helpful customer service and very quick to respond! Thank you Vitals team :) Great app and great team! A+++++

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 19, 2021

Great app, lots to choose from, excellent customer service, jump on chat and someone is usually there to help and check your app instantly. Thumbs up from us at matersandco.com, the award winning producers of the best honey in the world!

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 19, 2021

The app is great, so intuitive, so easy-to-use and the customer service is fantastic, always get help immediately. I absolutely recommend.

Store

Stikea

Using app

8 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 18, 2021

Great app and support team are just amazing. We've only been using it for a few days so haven't explored all the options yet but so far a very positive experience. Thanks!

Using app

5 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

We like this app very much. It includes many different functions, which almost completely meets our needs, but some functions are not so easy t to use, such as the comment function. If it could be like LOOX, then it is really great; Their support team responded in a timely manner and will help you solve the problem quickly. Recommend

Store

Soocas

Using app

30 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

Positively the best experience I have had with an app and an app developer. Support is second to none, and the cleanliness of the app integration is the gold standard on how apps should be. Fantastic functionality that I look forward in being able to exploit further.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

We have been using the app for +8 months and we are so happy with it. It's the kind of App that you don't want to delete because the value is here, the the features are here, the saving is obvious, the support is +5 stars (might be one of the best within shopify community), and the team at Vitals is awesome. Hope they keep this high quality for long enough and keep improving the features offered.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

They are the best. Their support is really helpfull. I will definetely use this application more and more.

Using app

7 months

Total reviews

6

Average rating

5.0