All reviews

Rating Breakdown

  • 5
    97% (2,541 ratings)
  • 4
    2% (47 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 83% (2,169)
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5 / 5 Share

Oct. 12, 2021

Great app with a number of good features. The replay feature helps you correct issues with your website. Their support is great and responsive. The sun never sets on the Vitals empire. They're always available around the clock.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

I was using sales rocket for a while as although i was happy with it i had to keep tweaking stuff and it just didn't feel complete, this app is robust, the design of the features and the customer service is second to none. if you want something a bit more on a budget the go for sales rocket but if you want something to take your store look and feel to the next kevel, this is without a doubt the app to use. I literally love it!

Using app

24 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 10, 2021

It's been a month since I use the app, more precisely 7 sub-apps that work very good. I am satisfied overall and I must mention that the support team is very very quick and ready to help you. I had a problem on sunday evening and in a couple of minutes they answered me with the solution. The conversations between me and the support team ran very smooth and fast. I highly recommend VITALS app :) !

Using app

29 days

Total reviews

6

Average rating

3.0

5 / 5 Share

Oct. 9, 2021

Amazing customer service! :D Helped me answer questions on setting up my product reviews quickly & efficiently. Super friendly too.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Great app! Even better customer service. I was able to figure out how to set up everything using their tutorials. When I had a question they responded immediately with the solution.

Store

639labs

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

We are extremely satisfied with app functionality and great app support. They fix everything immediately.

Using app

4 months

Total reviews

11

Average rating

4.9

5 / 5 Share

Oct. 4, 2021

These guys are super fast with their customer service. I've switched my theme a few times now and reached out to them via chat to get help so all the widgets look great and are positioned properly on my site. They did so within about 10 minutes. A+ work. Thanks!

Store

TeamANR

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Great support help form costin! cheers mate alsways quick with their answers for the support! Great app

Using app

10 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 2, 2021

We have been using the pre-order and product reviews features for some time and they have transformed our business. So easy to set up and use. We also use the quantity pricing feature, stock scarcity and are just implementing the product tabs feature. This app is well worth the money!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

This is a great app with great price, over 40 functions under 1 app and makes the loading speed faster. Important point is it has even visitor replay which is similar to Heatmap, really worth the price. Customer service no doubt, always 5 Stars.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

5-star service as of 09/28/2021. The customer service is responsive and the APP works flawlessly. Definitely, money well spent.

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 25, 2021

Incredibly fast support! I got my issue fixed in less than 1 minute! This app is awesome - it combines all the essentials (or vitals ;-). Save on speed, cost and get great support. Can't ask for more!

Store

Kewlus

Using app

20 days

Total reviews

9

Average rating

4.4

5 / 5 Share

Sept. 24, 2021

This app is working very well and I have received more orders with this app. So many features and do not slow your theme. I recommend it to everyone.

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Support team is very responsive and can help with design changes and integration issue (of course, within the limitations of the app design). Though I wish the app's design (font style/size/background color) can be more configurable just by myself, their helpful support team is able to compensate this!

Store

SWIMS

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Really great APP and really great people, thanks a lot for helping so much. Everytime we can have issue fixed as soon as possible

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

I have 2 websites that use this app. And yes, I believe that every webmaster who does shopify should come and use it. Now!

Using app

7 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 23, 2021

Great Service. Very prompt. the best app possible for any e-commerce store. Definitely recommend for service & features

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

Have been using this app's many great functionalities. Besides working seamlessly, they are a bunch of great people and always willing to help with anything you need! 10+ recommendation

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

Great support, really helpful. The team is great and lovely. I woudl recommend this app to anyone. Thank you very much again

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Great and fast customer service! App is very useful! I'm still in the trial period, but looking forward to continue working with them

Using app

1 day

Total reviews

1

Average rating

5.0