All reviews

Rating Breakdown

  • 5
    97% (2,541 ratings)
  • 4
    2% (47 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 83% (2,169)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 26, 2021

All this is great! The customer service is very patient. He has been helping me with the problems and successfully solved them. I am very grateful to him.

Using app

About 1 month

Total reviews

3

Average rating

4.0

5 / 5 Share

Aug. 26, 2021

lovely apps and super easy to use, with great support. it is amazing apps i found in shopify. thank you

Using app

12 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 25, 2021

Am still discovering the feature of the app but the support team is amazing! Response was prompt and efficient. Most of the problems were solved right away.

Store

HSHK

Using app

About 7 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

I am using this app for a while, and honestly I still couldn't finish all the super features they offer. This is almost all you need! Give it a try.

Using app

28 days

Total reviews

10

Average rating

3.7

5 / 5 Share

Aug. 20, 2021

I'm using about a dozen of the Vitals apps so far and they are all working great and add lots of various functionality to my store. I had issues with a couple of the apps not working quite right and Vitals support responded quickly and always had a fix within hours. Vitals is a great value for the amount of features you get and the apps all "play nice" with each other.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

I use the app to show BOGO discounts and another discount on a product page. Even though there are some limitations with the app, those are mostly cause Shopify is just too dumb. The support has been great, Leony and Michael are top, they explain everything in a way you understand and they are super fast responsive, I appreciate that a lot. The app has many more stuff but so far I've just used those two mentioned.

Using app

3 months

Total reviews

5

Average rating

3.4

5 / 5 Share

Aug. 18, 2021

This was a great addition to the store. I was able to boost revenue and give my customers great discounts. Also, Vitals customer service is great, very responsive, and helps fix your problems. I would recommend this app. They do offer a 30-day free trial.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Vitals is amazing!! It has so many app features all in one that you really don't need many other Shopify apps to optimize your store. Their support is also great if you have questions and need help. I highly recommend it! The only downside is that the app doesn't work with Recharge, our subscription app, to upsell because it has a different checkout. If they could collaborate with the ReCharge software then that would be a home run!

Using app

11 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 16, 2021

I was using your chat customer service feature, and was helped by Michael J. They were incredibly helpful, and solved all of my problems with ease. This was some of the best customer service I've received in a while!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Great app and awesome service from the team! Always happy to help and do it really quickly. This app has so many features of multiple other apps we had on our store and downloading it has meant we also save so much $$ by just having one app rather than several.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

One of the best all-in-one apps. They have everything you need. You are only paying the price of 1 app to enjoy the amount of function equivalent of 10 apps, if not more.. Most importantly, the support team was responding so fast and are helping with all the custom changes. Really good They have made at least 50 changes for us.. and we exchanged email every couple of hours. So good!

Using app

10 days

Total reviews

23

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

Can't praise enough how good the Vitals team is for fixing and accomodating the custom needs of our website, they respond extremely fast and get on with the fix straight away, and with photos and videos to show you the corrections. this is the best customer experience we have had out of Shopify app support, well worth every penny of the subscription and will continue! Thank you!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

Great app and great support! It has a lot of features for boosting your revenue or for providing reviews. If you need changes, they are happy to help!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

We've used VITALS for a few weeks now adding more and more functionality as we go. We started with pre-orders and while it didn't work immediately for our site due to our custom code, the support team made it work very quickly and efficiently, they are very good at what they do!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

Easy to use. There are guides for every function in the app. Really helpful. Great App! Better customer service! Almost everything you need for e-Com is here.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 7, 2021

Great customer service. Really enjoying this all in one app. Having one app for all things vital is helping me increase conversion rate without much hassle of managing different apps

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

Quick, helpful customer service as always. By far the best customer service on any app in shopify! Highly recommend

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

A friend recommended this app to me and I decided to try it because I'm tired of the many different apps and the cost. I appreciate that. Also, it's easy to activate, the tutorials are simple to follow and quite helpful. I like Vitals. Customer services responsive and helpful. Thanks.

Store

StepUp

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

This app has so many different things that have really help me increase my conversion rate and the customer support is really AMAZING.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

App is working great so far, a lot of value in this app and great for shops that are starting out. This should come as the recommended app for all stores :D John has been really helpful in resolving my issues too, thank you John! I'm definitely converting.

Using app

About 1 month

Total reviews

2

Average rating

5.0