All reviews

Rating Breakdown

  • 5
    97% (2,541 ratings)
  • 4
    2% (47 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 83% (2,169)
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5 / 5 Share

Aug. 2, 2021

Rey was extremely helpful with Vitals, they responded in minutes and helped us with one of the apps on their platform.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

So far so good. has a lot of features, not that I'll be using all of them but you never know. customer service is fast and helpful.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

So perfect!Powerful and professional!The professional team responds very quickly, can perfectly solve my problems, work stably and quickly, and is the best software I have ever used!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2021

Fantastic app that does so many things. Easy to set up and I love it. I have activated 7 different features so far and they all work brilliantly. I highly recommend this app.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2021

Amazing app and great care for customers. Have been using vitals for years, still one of the best apps!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2021

So easy to use & helps me feel less overwhelmed, which is huge! It has most of the features I needed to create more cross-& upselling options. The customer service team is also amazing, responded almost instantly to my request, and helped me with a customization within a matter of hours. Thank you!

Using app

3 days

Total reviews

3

Average rating

4.7

5 / 5 Share

July 29, 2021

Very helpful support team. They are attentive and try their best to do anything they can to solve issues.

Store

CORIO

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 28, 2021

Absolutely love this! I had some questions about replacing the reviews and they responded so quickly and fixed it exactly the way I wanted. They also have tutorials on every topic, so that's very helpful. Definitely recommend this :)

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2021

I use almost all features this app provides in our store and it's been helping us to achieve even better results. Everything is easy to use, the tutorial videos are very well done. We are satisfied for sure.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2021

i used this app and help me a lot, contains very useful functions inside! my favorite feature is currency conversion, it really has a lot of them and they are automatically converted according to the country of connection!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2021

I've truly experienced fast, efficient and helpful customer support from Vitals. One of the agents, Costin, has been extremely friendly and effective in solving my issues. Ontop of that, I am becoming more and more excited about what Vitals can do for our business as I get to know all the apps.

Using app

8 days

Total reviews

7

Average rating

4.3

5 / 5 Share

July 22, 2021

helped me big time managing my reviews and creating bundles. now i pause my shop for a while but will install again in the future.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2021

Very Very Useful. Chat Support is Tremendous. Highly Recommended for E-commerce players. One Stop Solution.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2021

The customer service is second to none. They should honestly charge more for what you get with VITALS. It has saved us tons of money. There suite of tools is the most valuable thing we use for our shopify store. Michael J. from Vitals helped me through chat do a number of things that helped our store save money and grow.

Store

YOLOtek

Using app

5 months

Total reviews

4

Average rating

4.5

5 / 5 Share

July 18, 2021

OMG THE CUSTOMER SUPPORT IS FANTASTIC! Reymond Raymundo was there for me on a Saturday night ready and willing to answer all of my questions with full tutorials. I have individual Shopify apps that I am paying for.. for reviews and upsells etc- I came to this app to see what was worth it and what was not worth it for for the value and the money combined - this app seems pricey - but if i am paying for individual apps... it might make sense to purchase an app that has everything...while i am still checking the amazing features that this app has to offer (which can be overwhelming) i must say the customer service is on point! I only hope to hope that I have this level of customer service on my own store!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2021

Super helpful support literally fixed the problem we had on two of our stores in minutes. Costin is a legend - Awesome!

Using app

5 months

Total reviews

20

Average rating

4.5

5 / 5 Share

July 15, 2021

The vitals app has helped me have more functions without having a ton of apps slowing me down. Great customer service, that will hop in and help. Awesome app

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 15, 2021

WOW! I'm so glad I've found Vitals, I've installed it for a few days, still checking out all apps, but so far, I'm so glad to find most of my needed apps working on one platform in harmony with each others, I don't need to install so many apps and slow down my website. Customer support is amazing and responding very fast. Definitely a worthwhile app and a great team behind it!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2021

Installed Vitals about 2 weeks ago and been a great experience! Customer support is amazing and will help you with any issue you may encounter, all you have to do is ask and they will work with you to resolve anything. Definitely a worthwhile app and a great team behind it!

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 15, 2021

have been with them for almost 3years and support has been top notch. amazing apps and looking forward to more apps to use.

Using app

Over 2 years

Total reviews

4

Average rating

3.0