All reviews

Rating Breakdown

  • 5
    97% (2,535 ratings)
  • 4
    2% (47 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 83% (2,166)
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5 / 5 Share

June 8, 2021

Wonderful App, incredibly easy to use and have an amazing customer service, ready to sort any problems on the spot! Would 100% recommend.

Store

HANEK

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2021

The app is GREAT is getting better. The 24/7 support is out of this world. It does many of the things Conversion Bear does and more -- and for way less money. I'd say that while the overall quality of some of the upsell/cross-sell widgets isn't 100% on par with Conversion Bear, the support team is willing to help customize them for our site as best as possible. If you plan on using Vitals for upsells/cross-sells, or anything that manipulates the cart price, then THIS needs to be the only app you have that can manipulate the price, or else the cart gets a bit funky. I wish that the Volume Discount widget was a bit better designed. Currently, if your discount starts at quantity=3 and the user only has quantity=1 in the cart, the widget won't try to upsell in the cart. I also wish that we could easily upload our own badge designs. It would also be nice to be able to assign badges per product type. ...anyway, this is all me being pretty greedy. Overall, I really like what this app does, and look forward to seeing more features. Thank you to the great support team.

Using app

14 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 7, 2021

great support, these guys get it. A lot of simple and handy little tools that are available for an affordable price.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2021

Excellent customer service. Michael got to back quickly and was very helpful in sorting out my problem. Lots of add ons in one app. My new favourite.

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 3, 2021

Great all in one app, it really is an all in-one integrated app for every shopify store that is willing to standout and enhance the store at every from seller to customer, without forgetting their amazing customer service and prompt response. I'm definitely recommending!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

Signed up for this app to simplify all of the different improvements we wanted to make to our store - boost revenue, improve conversion, improve UX etc. Whilst we are not technically minded we found the app really quite easy to navigate, tutorial vids are really useful and the support by email is very responsive and helpful. We've seen good results on the apps we've implemented so far. The best thing by far is navigating and monitoring and updating all these features from one app and not have 15 different apps + it helps add more functionality on the site without massively impacting the load speed. Well done to the team at VITALS!

Using app

About 2 months

Total reviews

3

Average rating

5.0

4 / 5 Share

June 3, 2021

I used this app to help me track the visitors on what are the actions they did during their website visit. It would be nice if we could get the data or download the data. I also used other apps from time to time.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 2, 2021

LOVE THIS APP! It literally meets all your website needs. There's a lot of different features but once you go through them one by one and you'll find which works for your site.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2021

Thank you for the great support! the best app ever for discount and bundles! Love it so much and use it all the time.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2021

I love Vitals, it is an application that optimizes your website in a simple and fast way. It also has a very good technical service that answers instantly! I recommend it without a doubt, easy, fast and safe. It's amazing!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2021

Been using vitals for a month (only 5 out of their 40 apps so far). One control panel, all working together flawlessly, no theme code install necessary and amazing support (chat-based with instant fixes). I absolutely recommend them.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 1, 2021

This is an AMAZING app. I have completely transformed my business from a simple online store to an interactive and exciting store that I'm sure will provide me great returns as well as a great and positive experience for my customers. I so enjoy all of the features. The tutorials are very helpful. I have reached out via chat and email with questions about certain apps or features (even during off hours) and someone is "always" available and happy to help so "THANK YOU" very much to the Vitals 40+ team and for this absolutely wonderful product! I definitely plan to keep it and I highly recommend it!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2021

The support team have been very helpful when I have asked to make changes within my store for the apps I use. They have actioned the requested quickly and efficiently! Thanks

Store

natopia

Using app

2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

May 26, 2021

Not only is this a one-stop-shop for so many needed and useful apps... it does not suck loading speed (VERY important)... but if that weren't awesome enough, their support is lightning-quick and top shelf! They custom-matched my theme fonts and colors in less then 90 seconds. Like I said, TOP SHELF! So grateful for this incredibly user-friendly super App and their super helpful, friendly, capable, and professional team! Thank you, VITALS!

Store

Foxy5D

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2021

Every single shopify store needs this app. It makes your theme better, upsells are awesome, and the customer service... man the customer service is THE BEST.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2021

This app has already helped with some assisted sales and I'm just getting started. Had some issues with integration and jumped on live chat and within 5 mins it was fixed by Costin C, no waiting, no fuss, just perfect, helpful and quick. Defo a great app, can't wait to see what it can do for my conversions. Recommended!

Store

Yililo

Using app

20 days

Total reviews

17

Average rating

5.0

5 / 5 Share

May 25, 2021

The team at VITALS are extremely helpful. The app is pretty easy to use and there are great tutorials to run you through set up.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2021

VITALS app is awesome with so many features, not only that customer service is awesome too. Reached them on live chat and Jed D responded less than a minute, helping me to do some customization to suit my theme in less than 3 mins. Highly recommended!

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 22, 2021

A perfect app for Shopify. Highly recommended. It help us in managing various activities from same dashboard.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 19, 2021

I would like to thanks Vitals'support, John and Leony. I wanted to change some presentations (colors, to remove some words...) in my differents offers. For that I needed help because we had to change some codes. They help me so quickly and so efficacely ! Do not hesitate to ask them some help if needed :)

Using app

About 2 months

Total reviews

3

Average rating

5.0