All reviews

Rating Breakdown

  • 5
    97% (2,487 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 85% (2,170)
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5 / 5 Share

April 7, 2021

For the price and to get so many features, it's by far my favourite on shopify. I use: upsell bundles, banner, visitor replays, product tabs, geolocation redirect, and more! Also, their support team is incredibly helpful. I've only run into one issue with my bundles and international pricing, but they're helping me to fix it and providing top notch service. They also have short-term and longterm roadmaps to show what to look forward to next. And you can upvote what you're looking to see. Love it.

Using app

17 days

Total reviews

6

Average rating

4.3

5 / 5 Share

April 6, 2021

It´s not the cheapest app but in fact with all the possibilities you get it´s still a good deal! The support team is the most friendly and helpful I ever encountered within all the shopify apps!

Using app

18 days

Total reviews

6

Average rating

4.7

5 / 5 Share

April 6, 2021

Vitals is a tremendous value. I "only" use about 19 of the 40+ apps on our site, but they've had a major impact on our site. Everything matches our theme perfectly and, unlike many apps in this app store, they load extremely quickly, without slowing down load times. If I were to add a feature to the app, it would be an announcement bar option, or some other display option, to provide some clarity for the currency app for those of us using multiple currencies. In other words, when we display prices is $ AUD or $ CAD, shopify dictates how the currency shows up and it actually omits CAD or AUD and only shows the dollar sign. Since shopify controls this, some kind of popup or bar that says "prices displayed in Australian or Canadian dollars" would eliminate confusion, because we've had a lot of questions. Again, this is no fault of the app. It's how Shopify displays currency when a site uses multiple currencies and it's very, very confusing.

Using app

About 1 month

Total reviews

11

Average rating

4.2

5 / 5 Share

April 5, 2021

This app is a combination of 40 different apps. It is a very good opportunity to collect all this app in a one place. However, i think some apps should be continued to develop.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2021

What I do like the most is that even if the features you require in certain apps are not yet available or not suitable to your needs, you'd quickly got a repsonse and 9/10 times this feature would be manually integrated for you!

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 1, 2021

Awesome Support and multi apps function all in one I love it. The best part of vital is quick support and their dedicated support team :)

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2021

I've been using this app for the past 2 months for my shop and the support has been amazing. Any issues you have make sure to message support they will tweak your website in a instant and are very helpful. That value you get for this app is insane I see no reason not to install it.

Using app

About 1 month

Total reviews

7

Average rating

2.6

5 / 5 Share

March 29, 2021

Awesome app! The number of features you get for your money is just mind-blowing! Can recommend it!!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2021

Great app and super support! i started with the app and any question that i had, the support team helped me with everything

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

Perfect apps and support ! Best team, good reactivity and complete solution I recommand definatly OK

Using app

26 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 22, 2021

VITALS has provided some helpful tools for us and the customer service has been outstanding. Fast response times and very friendly. Recommended.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

All-in-one, the must-buy app in Shopify, CS is very helpful with prompt reply, surely deserve a five star rating.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2021

The support team are so helpful, all issue fixes within an hour. Big shout-out to Jed! Thank you! I recommend this app.

Store

Plushyz

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 15, 2021

Very Kind and reply immediately when I asked for help.So perfect and I can use multi-funtions via this app.

Using app

25 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 15, 2021

WOWWW honestly these guys take customer service to EPIC levels - they will make you feel special - the speed at which they reply AND act is crazyyy good - thank you SO SO MUCH! love your app and service! <3

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2021

Customer service is excellent. I am in setup phase and in all fairness there is little need for customer service as it is very simple to use, the descriptions are short and snappy but spot-on, and the videos are excellent. However, I have contacted Customer Service via chat twice now and in one case it was fixed in less than a minute, and in the other case not only was the issue sorted but I also got a recommendation for an extension to my browser to assist.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2021

It work very good, the support team is super fast. Have everything you need for a good online store.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

awesome! using this for my second shopify store already. not to mention, the customer service is top-notch!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2021

The best app ever with a big promising future and great support !!! I recommend them warmly, you can find there all you need for your shop and save thousands of dollars and what's important is to gain more ...................................................................................................................................................................................................................................................................

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2021

The tech support team is seriously amazing. So quick to reply and so helpful. There is a tiny bit of room for improvement on some of the apps included, like having an option for the payment logos to be displayed in black so it better blends in with website aesthetics and I also think the Upsell/Cross sell options. Would be great if they could be displayed in the cart drawer/ajax cart instead of a cart page but I'm sure they are happy for suggestions. I do recommend this app though!

Using app

3 days

Total reviews

4

Average rating

4.8