All reviews

Rating Breakdown

  • 5
    97% (2,487 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 85% (2,170)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 28, 2020

We are very glad that we chose Vitals. Right now we are using 6 apps with them and they all work wonderfully helping us to attract more customers in the funnel. But what is more important is their excellent customer service. They answer promptly, very friendly and professionally. Especially want to say thanks to Filip and Zeus, these people are super helpful!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

Amazing app, even better service. Incredible combination. I had a couple of different apps before doing reviews, bundles, etc. I switched to VITALS because it seemed more economical and I liked the idea of having all the apps integrated. I am so glad I made that decision. While separate apps might do things at a more detailed level - the VITALS app does a lot of things incredibly well, works really well together, and is quick to load. I am using a number of different functions from the app and getting great results and feedback from customers. What really stands out is their service. They provide 24/7 service and support. I have reached out to them so many times now and they are quick to respond and so willing to help. Recently, I had a tough issue that we were struggling to solve - there was a bunch of back and forth and we had to involve Shopify - but VITALS support stuck with it and were able to get to the root cause and fix it. Incredible support. Highly recommend it - there is lots of good reasons for why they have a solid 5 stars with almost 1300 reviews.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

Crazy good. Killed tons of apps for us, and the support is top notch. Quick fixes and small customizations are done super fast.

Store

Holo

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

No wonder why this app got so many 5 stars on reviews. Everything I wanted were in this app. Highly recommended to everyone. Now I cannot run my store without Vitals.

Store

PL8HERO

Using app

2 months

Total reviews

8

Average rating

4.4

5 / 5 Share

Oct. 26, 2020

This app is wonderful, there are many features I am able to use on my website, the support team is wonderful and eager to help you with any issue right away :)

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

Great app! Includes many features to increase conversion rate and order value. Really happy with it since you can customize a lot. Also thumbs up to the help desk, they're really quick and always willing to help.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2020

really supportive team and they are really helpful. they always assisted me and helped me in all my needs

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 24, 2020

Not only is the app super easy to use, it has meant i can delete other apps, as its an all-in-one solution. When i had a small issue with a button text colour i emailed help centre and within 5 minutes the issue was resolved and i had a reply to confirm this, at the weekend!

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2020

I wasn't really into the app that has so many function but man!! This is one of the best app I've ever seen. The support team is always there to help and every function work together perfectly. I'm so glad I decided to give this a try.

Using app

17 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

This App is so far ahead of the Game!! I dont even want to mention the amount of great Features they offer, but to express my joy with this app. Customer Service is on point, short respond time there for you to help 24/7. One thing that also really stands out is the Dialog between Developers and Users. They always come up with new Features and Adjustments, it has just been a real pleasure for me and my company to work with Vitals as an Partner. Thanks a lot , and greetings to Costin ;)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

this is literally the best app ever. All i need in one, and the support is amazing. i love vitals 40.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

Best support team they went far and beyond to help me, love them and the app has everything! The best app!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

The support from these guys is stellar! Had an issue with the interaction of the discounting with clearpay on the cart. In a matter of hours they'd made some changes on their server side and it was working perfectly along with an update to refresh whenever qty was changed. This was a second bug that was annoying me that they solved without me even asking. Brilliant.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

Such an amazing app. It is indeed with 40 apps in one and more. I am no programmer and dont write code. Whatever the time, my questions at vitals support are answered fast and to the point. A support desk makes or breaks a product. These people are the ones you need! What a great app!!!

Store

Fairbow

Using app

Almost 2 years

Total reviews

8

Average rating

4.0

5 / 5 Share

Oct. 21, 2020

So far so good! As an ecommerce owner, it's easy to end up with a plethora of apps, all doing something different on your site. They can be great...but they do add up, and getting the to sync up and play nicely can be an issue. Am still exploring VITALS but already have found it a)easy to implement myself (bundles running on a new product in seconds) but b) when I did have an issue customising to fit brand, it was handled right there in chat.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Very cool app and very, very good support. Filip is immediately available and always with a solution. Keep it up!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Great app, great support answers really quickly. Easy configuration, used for bundles, banner, eu cookie banner, products recommandations, sales notifications, countdown timer, in cart upsell, etc, all you need for a shop to run perfectly! Love it!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

Awesome app loved it. Support is also great. increased my revenue by a large number. Worth the price.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2020

Amazing app, and the best customer support of any app i've ever used. 100% suggest this app to everyone!

Using app

43 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 18, 2020

the customer service was on point and really friendly im a newby and new to that they took ther time and helpd me to solve my problems really thankfull .

Using app

About 23 hours

Total reviews

1

Average rating

5.0