All reviews

Rating Breakdown

  • 5
    97% (2,487 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 85% (2,170)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2020

The support of VITALS is very responsive and quick in replying email. I am highly satisfied with the performance of the support staff !

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

We have always received excellent customer service and fast response to our questions. The conversion rate has been improved since we use it. Great app!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Very good app, great to have so many apps from one provider as there will be no inter-app issues. I had a bulk app and deleted it when I got Vitals. It did not delete all the coding in the app which caused me issues with Vitals Bulk app. However, Vitals solved it very quickly, and now all working great

Using app

17 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Well worth the money. For $29.99 you get so many features under one roof! The most important thing is that the support is super fast like lighting. Request for amendment is being made immediately! Awesome!

Using app

28 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

You got everything you need here! Pretty much more perfect if your store is not using a Page/Theme Builder. They have the nicest awesome customer support and they resolve my problems in a jiff - I had issues with the discount codes, and 2 minutes it was solved, including the conversion part. Definitely recommend 5 stars!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

so far it's very useful and easy to use-- the support team is also very responsive.. we're keeping our fingers crossed that it helps us generate more sales

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 11, 2020

Excellent App with lots of features, having a road map available really solidifies our confidence that feedback is reviewed. Amazing customer service - submitted a display issue and was resolved within the same day. HIGHLY RECOMMENDED!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 11, 2020

This is by far one of the best apps we have ever used with out of the box features that are easy to understand and configure. Our theme is quite custom so some features on apps were not working as expected but the customer support is excellent they are very responsive and in our opinion better than some dedicated web developers

Using app

4 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 10, 2020

Quick attention and good reception to all the suggestions and changes made by me. Thanks for the help! I hope they can integrate the logos of personalized payments later.

Store

Peywish

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

I test it Vitals now for some days. Awesome tools and the costumer service is mindblowing fast and helpful. Many thanks, i will buy the app 4 sure

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Recently, i have bought a new theme from the shopify store and faced some issues. One of the guys, Filip at VITALS was so helpful and awesome to help me customize and edited the VITALS app to help it fit into the new theme again and it was great! Solved me a great deal! Thank you VITALS! I recommend it customer service 10/10! ;)

Using app

2 months

Total reviews

5

Average rating

4.0

5 / 5 Share

Oct. 7, 2020

Great app - easy to use and add on apps with great customer support that responded quickly when I asked for help :)

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

I've had the pleasure of working with Miriam and Gary from Vitasl team They helped me on customizing my Shopify store, and once again, this team delivered outstanding results. Vital's consistency in providing top-notch service, attention to detail, and quick turnaround make it my go-to Shopify App.

Using app

Over 3 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

Awesome app and awesome support. Seriously saves money and all features work great. Costin gave excellent and quick support

Using app

6 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 6, 2020

The Vitals team is constantly updating and improving this app. Any time I've had any sort of question they've responded very quickly and have resolved the issue. Can't wait to see what new features they add. I'm especially excited for wishlists and a rewards program. Thank you!

Using app

8 months

Total reviews

11

Average rating

3.9

5 / 5 Share

Nov. 22, 2020

The related products did now work properly, we asked for help. The team provides a great service, very professional and quick.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

•Must have apps for a webstore to save your time and enhance user experience •Customer support is reliable and response within minutes

Using app

About 2 months

Total reviews

9

Average rating

4.8

5 / 5 Share

Oct. 2, 2020

One of my favorite apps, is a must in all my stores. With unbeatable customer service and support. Highly recommend to everyone who wants to get more sales and higher conversion rates.

Store

GoRacer

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 1, 2020

This app is THE BEST. Excellent customer service too. I had an issue with formatting when I changed the theme and they fixed it immediately. 100% recommend.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

Great interface, speedy support. Many thanks to Costin, Jed and Vladimir for quick replies and solutions!

Using app

21 days

Total reviews

1

Average rating

5.0