All reviews

Rating Breakdown

  • 5
    97% (2,487 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 85% (2,170)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 1, 2020

I am really enjoying this App. It is the All in one App as It claims to be. Everything fit perfectly and the customer services staffs are very handy, quick and available to help with custom placement. And the best part is that it does not slow my website in any way. It also saved lots$$$$ money. So far for it is the best APP on Shopify. I will recommend always. Bravo Guys and thank you for all your help.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

As if the functionality of this app doesn't speak for itself - the support and customer service teams are next level. We had a small aesthetic tweak requested for the bundles, and within an hour the change was made. Vitals truly does it all with minimal/no code disruption, and is very easy to implement. We have been using Vitals for over a year and haven't faced a single issue. If 10 stars were an option, we would give them 10 stars.

Using app

Over 1 year

Total reviews

7

Average rating

4.3

5 / 5 Share

Feb. 12, 2021

I am so impressed with this app it is excellent and the customer service has been an absolute saving grace. The app itself has wonderful features and has taken our store look and feel up a couple of notches. The revenue boosters are very good features and enable an easy way to increase customer spend. A huge thank you to Costin who is always patient and very eager to help and sort out any requests that I have. Keep up the great work and looking forward to all the new features.

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 28, 2020

This is an awesome app! And support is absolutely amazing!! So quick. So prompt and can really resolve your concerns. They go into the depth and don't give up until resolved :)

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

I started dropshipping a few months ago and this is the app that every ecommerce must have. The functionalities are amazing and the technical support is very efficient.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

This app bundle is incredible, true, but the real magic comes from the exquisite customer service team and record time in which they give their all to help and assist. Highly recommended!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

nice app! nice app! nice app! nice app! nice app! nice app! nice app! nice app! nice app! nice app! nice app!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

I have recently started my Shopify account to completely redo my current business. In the last month, I've had to get so many apps. So I have seen a vast variety of customer support within them all. But I'd have to say that Vitals customer support is probably the best (I'd say even better than Shopify's customer support). They make it super easy to contact them (their chat icon is on the bottom corner of every page of their app). It seems like nowadays companies are trying to avoid as much customer service as they can. They make it difficult to allow you to contact them and they may not even be giving you the answers that you need. This app is exact opposite. They get back to you very quickly and they are happy to do anything for you. I wanted something custom for one of their apps and they went onto my page and manually took it off for me within the same day. I've also searched around the app a lot and noticed the vast variety of options. I can see how this app would save you time and money in the long run. And on one additional note, they continue to improve their app despite already having an average of a 5 star rating. They listen to their customers and do their best to continue coming out with new features to provide the best service.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2020

love this app. and customer service was so quick to help and response time is excellent . will definitely continue to use

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2020

Amazing customer support with detailed explanation for each question! A great app for small-size business!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

If there is a standard for how an app should work and how support for that app works - these guys are the platinum+++ Costin is a legend, I've never had a support request looked at and resolved in 5 minutes! Could not recommend them highly enough the app is great, my page is now faster and better and so many things in the one place! Too easy! Looking forward to the new additions! Always great support from the Vitals team - thanks to John for sorting out some complex issues fast and efficiently!

Using app

Over 4 years

Total reviews

16

Average rating

4.4

5 / 5 Share

Aug. 9, 2020

great features. but what's even better is the polite, knowledgeable and efficient 24 customer service. 10/10

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 7, 2020

Best App Ever, they help you with everything. Better than my theme developers, The only app you will ever need ! This price is ridiculously cheap for what they-re offering.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

We have been trialing this app. The support team have been great to help us with any questions we have. The different apps within this app are very simple and easy to use. So far so good.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Amazing app! Customer service is incredibly fast and helpful and it is very clear that they are trying to improve constantly, they are working on new apps, they welcome feedback (and act on it!). The product bundles & volume discounts are so easy to use and are perfectly integrated with their review system.

Using app

Over 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 4, 2020

Great App! It's exactly what I was looking for, what I had in my mind. For example the colorful wheel for discounts. This is simply fun and makes shopping an experience. It's the details that make the difference. And 'Vitals' is the perfect name for it!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2020

Great support, quick response and action. They fixed a bug that wasn’t even related to their app for me because they noticed it when fixing another issue. I’ve found this handy to just have the one app for many functions.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2020

Nice app, so many functions, and the support is so good. Solved all my questions! Thanks a loooooooot!

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 27, 2020

One of the main things I like about Vitals is no code required, all the apps are seamless. It has many useful apps for one affordable price. I contacted customer service to ask a query and the staff went above and beyond to assist me.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2020

I had some issues with the app at the beggining, but the support team was really helpful and now everything is working fine!

Store

CALEVI

Using app

Over 1 year

Total reviews

2

Average rating

5.0