All reviews

Rating Breakdown

  • 5
    97% (2,535 ratings)
  • 4
    2% (47 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 83% (2,166)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 7, 2020

Recently, i have bought a new theme from the shopify store and faced some issues. One of the guys, Filip at VITALS was so helpful and awesome to help me customize and edited the VITALS app to help it fit into the new theme again and it was great! Solved me a great deal! Thank you VITALS! I recommend it customer service 10/10! ;)

Using app

2 months

Total reviews

5

Average rating

4.0

5 / 5 Share

Oct. 7, 2020

Great app - easy to use and add on apps with great customer support that responded quickly when I asked for help :)

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

I've had the pleasure of working with Miriam and Gary from Vitasl team They helped me on customizing my Shopify store, and once again, this team delivered outstanding results. Vital's consistency in providing top-notch service, attention to detail, and quick turnaround make it my go-to Shopify App.

Using app

Over 3 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

Awesome app and awesome support. Seriously saves money and all features work great. Costin gave excellent and quick support

Using app

6 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 6, 2020

The Vitals team is constantly updating and improving this app. Any time I've had any sort of question they've responded very quickly and have resolved the issue. Can't wait to see what new features they add. I'm especially excited for wishlists and a rewards program. Thank you!

Using app

8 months

Total reviews

11

Average rating

3.9

5 / 5 Share

Nov. 22, 2020

The related products did now work properly, we asked for help. The team provides a great service, very professional and quick.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

•Must have apps for a webstore to save your time and enhance user experience •Customer support is reliable and response within minutes

Using app

About 2 months

Total reviews

9

Average rating

4.8

5 / 5 Share

Oct. 2, 2020

One of my favorite apps, is a must in all my stores. With unbeatable customer service and support. Highly recommend to everyone who wants to get more sales and higher conversion rates.

Store

GoRacer

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 1, 2020

This app is THE BEST. Excellent customer service too. I had an issue with formatting when I changed the theme and they fixed it immediately. 100% recommend.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

Great interface, speedy support. Many thanks to Costin, Jed and Vladimir for quick replies and solutions!

Using app

21 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 26, 2020

I found this app by way of TikTok and what a great find it is!! This App makes life so easy. No more having 10 free trials going and having to keep track of when bills are due! trust me when I say, this app has everything you need.. period! I want to someday have a Customer Support as amazing as the individuals I have dealt with from VITALS. I am hoping to continue partnering with VITALS for as long as I can be Successful in the Ecommerce World.

Using app

3 days

Total reviews

18

Average rating

5.0

5 / 5 Share

Sept. 26, 2020

Absolutely fantastic app! All you could think of under one roof - easy navigation. And the support is phenomenal! Costin is a star! Would definitely recommend

Store

ADKN

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

We are using multiple aspects of the Vitals 40+ app. They work great and add a lot of value to our shop. We recently found a glitch in one part of the app After reaching out to customer support, they were on top of it. They got the devs involved and had the problem fixed in no time. Excellent service and support!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

the service is great! and wish the APP can help me increase my sales. will install it continuously. thank you guys!

Using app

About 2 hours

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 24, 2020

Been using multiple different apps for quite some time, until I discovered VITALS. Covered the essential features, easy to operate, easy to customize, and there's support team always in standby for a quick and helpful tips to help me with any questions. Thank you so much Vitals!

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

The app paid for the first 4 months of its cost in the first 4 days. Equally important, the customer service is outstanding - TRULY outstanding. Fast, friendly and expert. I have had a great number of apps - and this is far and away the most useful one to date.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

Best customer service EVER! I've been worked with so many apps that this is the FIRST TIME I been surprise how GREAT and FAST is the customer service communications. Besides the ENDLESS POSSIBILITIES THIS APP HAVE TO CREATE A WEBSITE TO SELL!

Using app

Over 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

Sept. 17, 2020

The customer service is blazing fast and always spot on. In past few days that i've installed the app, have requested few changes/tweaks and have been very satisfied with response and fixes. Highly recommended!!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

Best app ever. The only one I need.. No doubts all the successful businesses out there use it. It has all you need in one app and has a great team that supports you if you have any problem!!

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

I have been incredibly impressed with the level of customer service! They are quick to respond and quick to address any issues or questions. Very happy to be working with such a professional group!

Using app

15 days

Total reviews

2

Average rating

5.0