All reviews

Rating Breakdown

  • 5
    97% (2,487 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 85% (2,170)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 6, 2020

We've been using this app for about 6-months now and absolutely love it! It works so seamlessly and really matches the layout of the site. You won't regret using this app! I've read customer reviews on other apps always claiming that the customer service is so fast, but I guarantee you those other apps are not nearly as fast as the Vitals Support Team (shout out to Vladimir). I had two separate requests this morning and they were both finished within seconds. Seriously! By the time I went to the printer to grab some paperwork and came back to my desk, I had already received an email that it was done. It's the best and quickest customer service I've ever had in my life.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review! We really appreciate customers like you. We really try our best to make sure we can help everyone as quickly as possible.

5 / 5 Share

Jan. 30, 2020

Outstanding app. So many fab features for a good price. Very easy to use. Only used for a couple of hours and already seeing lots of benefits.

Using app

About 4 hours

Total reviews

11

Average rating

4.6

Developer Reply

We are really glad to hear that you find VITALS easy to use. Thank you!

5 / 5 Share

Jan. 30, 2020

-This is a must have app for any shopify store, only 3 or 4 features of the 40 would cover the cost already! -For all the stores out there suffering with shipping try this: Currency converter + Smart Bar + Shipping information, this line alone will take you months and months of research with other apps, while Vital covers end to end solution. -Yes not all features will work as expected but overall value of this app outweighs its cost -Integration feature is just brilliant, something no one else is doing -Support is super quick & efficient, will go the extra mile to assist Overall, it is a must have.

Using app

5 days

Total reviews

6

Average rating

4.7

Developer Reply

Sounds like a no-brainer. Really appreciate it!

5 / 5 Share

Jan. 28, 2020

HOLY CRAP!!! Is this the BEST APP EVER or what??? I spent DAYS screwing around with other apps that filled my Shopify store up with junk files. Enter VITAL apps. Wow, just wow. Hmmmmm... let's see.... Easy to use? TICK! Beautiful styles? TICK! Every app I need rolled into one? TICK! Plus these guys ABSOLUTELY ROCKED IT with their customer service - it's the best I've ever had! Plus their system uses caching that doesn't bog your store down. It's a shame others have to know about this, I feel like I'm getting an unfair advantage by using it... Thanks team from VITAL :)

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Wow. One of the best reviews we ever got. You rock!

5 / 5 Share

Jan. 20, 2020

This is the best app I've ever used over my many years in ecom. The app is really easy to use and like that I have one place to go adjust my apps. The customer support has been wonderful and responsive.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for your feedback. We are happy to hear that you find our app easy to use and we will make sure that our customer support team gets to hear your positive feedback as well. Good luck with your sales!

5 / 5 Share

Jan. 17, 2020

Great App. The support team were extremely helpful with the issues/queries we had with regards to the app. Highly Recommended.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

We are here whenever you need help, in order to make sure everything goes smoothly

5 / 5 Share

Jan. 15, 2020

We have been very happy with this App and with the Customer Service. There are a lot of "built in" apps within the overall product. We only use 10% of them so far, but really love the ones we are using and find a value in the app with just those 10%. We would highly suggest it.

Using app

Over 1 year

Total reviews

15

Average rating

5.0

Developer Reply

We are very grateful that you took to leave us this wonderful review.

5 / 5 Share

Jan. 13, 2020

This app is great, so much functionality and great support! I would recommend this app to any Shopify user!

Using app

5 months

Total reviews

4

Average rating

4.8

Developer Reply

We will make sure that we'll keep the same level of kindness. Thank you very much.

5 / 5 Share

Jan. 7, 2020

This app is a no brainer, start the trial and you'll see so many valuable apps that will help. From 'Add to Cart animation', to 'Bundle Deals' and even a Wheel of Fortune, and 30+ more apps to check out. Additionally, the customer service will respond in 24 hours or less, and will likely solve the issue in that period. All in all you should get this app, and they are adding to it still.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

This helps us so more customers find out how merchants like you are valued here in the VITALS family!

5 / 5 Share

Jan. 2, 2020

A sure 5 star review. We have been so pleased with this app for all that it has to offer and how smoothly it all runs. We save so much money from eliminating all the apps that this one covers. Our conversion rate has also increased noticeably! This is the best app we have had yet, thanks so much, we are so appreciative.

Using app

About 2 months

Total reviews

6

Average rating

3.8

Developer Reply

Thank you for the review! We really appreciate customers like you. We really try our best to make sure we can help everyone as quickly as possible.

5 / 5 Share

Dec. 20, 2019

The app is amazing, so far all the apps inside this app work seamless, they are super easy to configure (in many cases you just need to press a button and it's done) and it does affect the speed of the store. You can save a lot of money as you can ditch all the other apps you have installed that do the same and it also helps improve the store speed as fewer apps mean your store will load faster. The support is astonishing, every time I contact them I get a timely and meaningful reply.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Reviews like this really make us love what we do. Thank you. We appreciate the feedback.

5 / 5 Share

Dec. 11, 2019

Great collection of apps for enhancing your site and extremely helpful and responsive customer service!

Store

Omvits

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for choosing VITALS! You're the best!

5 / 5 Share

Dec. 4, 2019

Loving this app and Cezar is wonderful. Fantastic customer service. I highly recommend Vitals to anyone. Thank you!!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

You're the best! We love having customers like you!

5 / 5 Share

Nov. 29, 2019

Cezar from VITALS never fails to deliver his great services. Fast response, patient and good communication. This is my third store with vitals installed. Highly recommend.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

We'll let Cezar know you mentioned him in your great review. Thanks!

5 / 5 Share

Nov. 28, 2019

By far THE best support ever from an app developer! I had a lot of problems in my store which were all caused by other apps that left lots of code on my site causing speed issues and other clashes. I found that the most useful part of this app was the automatic currency conversion (only one that works with Shopify's new multi-currency!) but it's a great advantage installing just this one app as installing lots of different apps causes site speed problems. Highly recommended!

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

We are really glad to hear your recommendation. This is boosting us on keeping up the good work!

5 / 5 Share

Nov. 20, 2019

Incredible Value for the price - not 100% customizable but you can suggest features AND they listen. They have a fully visible Roadmap on trello. 100% pro Devs. Support is A+ (Responded within in hours)

Using app

About 17 hours

Total reviews

6

Average rating

4.8

Developer Reply

We always listen to the suggestions we get. This is the way we made VITALS this great. Thank you so much for this wonderful review!

5 / 5 Share

Nov. 15, 2019

Their customer service is unmatched by any other company I've seen. I was trying to get something to work for a while and finally gave in and used their chat feature to get help. I got a response immediately (at 1:30 am PST!) and the issue was fixed within 2 minutes (thank you Cezar). I can also drop almost all of the other apps I have plugged into my store for seamless management. Really impressed with the quality and the service. I don't think there is a better option out there for the price.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

As always, we are here if something does not align accordingly. High five to you for this wonderful review :)

5 / 5 Share

Oct. 16, 2019

great app, all you need in one place. also great and easy customer support, I really enjoy it! Thank you, guys!

Store

Oneposh

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your trust in our support team! It's always our top priority to make sure your issues are resolved and questions are answered!

5 / 5 Share

Oct. 15, 2019

This app was recommended to me when i was looking to set up bundle offer and upsell for my products, i managed to set everything up very easy and i am very happy with it, also they have greau customer support that helped me right away. I strongly recommend, really easy to set up and customer support is very responsive!!!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Your recommendation is very much appreciated. We'll make sure to keep the app the greatest :)

5 / 5 Share

Oct. 10, 2019

Excellent App, all i need and more in one place. Even with a suggest an app feature. akvalvesltd.com

Using app

About 2 hours

Total reviews

9

Average rating

4.7

Developer Reply

Thank you so much for the kind review! We really appreciate your feedback!