All reviews

Rating Breakdown

  • 5
    97% (2,541 ratings)
  • 4
    1% (39 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 82% (2,146)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2020

This is one of the best apps I have been using. Save us lots of time looking for other options. Superb support too!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 13, 2020

Just starter using the app and already in the first 15 minutes, I got impressed with it. Installed a few features in like 5 minutes and support was immediately there to help to configure on the ones I had any doubts. Thank you and keep up the good work.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2020

This app is a great way to add many features without bogging down the load speed of your website. The ROI is well worth the cost for us and that is only using 4 of the many features. They also updated the bundle feature based on a request we made. It used to be the case that if the customer added the bundled items to their cart it also gave the discount to other items in the cart that were not part of the bundle. After our request they updated this to only apply the discount to the bundled items. This took about 6 weeks, but just the fact that they did it is more than I can say for the majority of the apps we use.

Using app

Over 1 year

Total reviews

5

Average rating

4.0

5 / 5 Share

April 9, 2020

super fast support! Costin was super snappy fixing our issues (which was not related to Vitals by the way!). 5 stars service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2020

This app is perfect for what I need and the Representatives in the Chat are very helpful when you have any questions or colour changes etc. :)

Store

NUJUAL

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

We're always happy to help with changes and customizations! Glad you had such a good experience :)

5 / 5 Share

March 31, 2020

Wow! This app has saved us hundreds of dollars a month, it has almost every feature you could need to run an e-commerce store. Additionally their customer service is the most recepetive and helpful I have EVER experienced. They went above and beyond and even helped me fix errors OTHER APPS, were causing on my site. Completely speechless!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

You review left us speechless. You rock!

5 / 5 Share

March 26, 2020

Great App. The support is excellent. Fast turnaround and resolved all my issues. I would highly recommend! Thanks.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

The support team would like to thank you for taking the time to mention how amazing they were! Thank you for your review.

5 / 5 Share

March 13, 2020

Perfect because they have so many apps that can help me to realize a better site. I want to suggest to you Vitals.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

This helps us so more customers find out how merchants like you are valued here in the VITALS family!

5 / 5 Share

March 12, 2020

It's a really good app and covers most of my needs. Occasionally I have had to reach out to support, and I've always got a reply and resolution within a day - I live in the opposite timezone as the developer, and that's never been an issue. I recommend this app + the support is really good.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

We're speechless! Thanks for this awesome review!

5 / 5 Share

March 9, 2020

I think Vitals is taking this platform by storm - not only a one-stop-shop with relevant and amazing products. The SUPPORT team is super fast and almost nothing gets in there a way to make unique custom changes within your store. ( Thank you Vladimir "once again" with your coding expertise) No glitches at all I even changed my THEME and with the plethora of software not a glitch anywhere. 10/10 for me. CEO and Founder John Kubbernus Kubby&Co Worldwide.

Using app

5 months

Total reviews

5

Average rating

4.8

Developer Reply

We always try to make sure Vitals is compatible with all the themes. Thank you so much!

5 / 5 Share

July 8, 2020

only just installed it, however the live service chat is 5/5 .. also its allowed me to remove a bunch of apps such as trackify pixel perfect - wheelio etc etc... see how it goes update: vitals is amazing, the live chat and instant support is just we all need, esp when something goes wrong vs waiting days for a solution. I wish i just installed vitals from day 1... my website speed is now incredible.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Always happy to help out! :) Keep digging through our apps and don't hesitate to reach us out again! Thank you!

5 / 5 Share

Feb. 28, 2020

This app does more than bunch of other apps together. I have it on both of my stores, and couldn't be happier. Piece of cake to get going with it, user-friendly and intuitive and customer service is superb. Gold nugget!!

Store

LOOMLAN

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your trust in our support team! It's always our top priority to make sure your issues are resolved and questions are answered!

5 / 5 Share

Feb. 20, 2020

Amazing app! Customer support is even better. Cezar is the man! Thank you again, for all the help figuring out issues!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for using VITALS! It makes us happy knowing we can really help online businesses like yours:)

5 / 5 Share

Feb. 17, 2020

One of the best apps in the store. A lot of features for a high converting store. Best customer support!

Using app

8 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the review! We're always here to help in case you have any questions or concerns!

5 / 5 Share

Feb. 14, 2020

Best customer support I've ever seen. Extremely quick to respond. Ask a question in the chat box, and they will fix your issue within minutes

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

"Fast" might be our nickname :) Joking. Thank you so much!

5 / 5 Share

Feb. 8, 2020

Amazing App must have for any site. Customer service is 5 stars. The pricing is great for all the features they give and are adding more.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

We're speechless! Thanks for this awesome review!

5 / 5 Share

Feb. 6, 2020

We've been using this app for about 6-months now and absolutely love it! It works so seamlessly and really matches the layout of the site. You won't regret using this app! I've read customer reviews on other apps always claiming that the customer service is so fast, but I guarantee you those other apps are not nearly as fast as the Vitals Support Team (shout out to Vladimir). I had two separate requests this morning and they were both finished within seconds. Seriously! By the time I went to the printer to grab some paperwork and came back to my desk, I had already received an email that it was done. It's the best and quickest customer service I've ever had in my life.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review! We really appreciate customers like you. We really try our best to make sure we can help everyone as quickly as possible.

5 / 5 Share

Jan. 31, 2020

The customer service for Vitals app is exceptional--I'm not even exaggerating! No matter how many times I needed revision on the aesthetic on any of the features that I need from the app, they're more than happy to help. You're lucky if you get Vladimir to help you out!! He's so nice and helpful!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We'll definitely let Vladimir know you mentioned his contribution to the great opinion you have on Vitals. Thank you!

5 / 5 Share

Jan. 30, 2020

Outstanding app. So many fab features for a good price. Very easy to use. Only used for a couple of hours and already seeing lots of benefits.

Using app

About 4 hours

Total reviews

11

Average rating

4.6

Developer Reply

We are really glad to hear that you find VITALS easy to use. Thank you!

5 / 5 Share

Jan. 30, 2020

-This is a must have app for any shopify store, only 3 or 4 features of the 40 would cover the cost already! -For all the stores out there suffering with shipping try this: Currency converter + Smart Bar + Shipping information, this line alone will take you months and months of research with other apps, while Vital covers end to end solution. -Yes not all features will work as expected but overall value of this app outweighs its cost -Integration feature is just brilliant, something no one else is doing -Support is super quick & efficient, will go the extra mile to assist Overall, it is a must have.

Using app

5 days

Total reviews

6

Average rating

4.7

Developer Reply

Sounds like a no-brainer. Really appreciate it!