Vitals: Reviews, Bundles & 40+

Feb. 9, 2026

I ADVISE EVERYONE TO TEST VITALS AUTOMATED EMAIL SENDING PROCESSES AT LEAST ONCE A MONTH!!! I am very unhappy with my experience with Vitals I left an unhappy review at the end of the two weeks waiting when the problem will be resolved. But the problem has not been resolved, although they claim the opposite, that everything is working and emails are being sent and delivered to our customers. The problem is that automated email sending processes (Abandoned Checkout and Welcome) don't work. At the very least, the emails aren't reaching their intended recipients. After we received their response that everything was working for them and that the problem might be with our email address, we created four different email addresses and tested their automated email sending processes and also Shopifys abandoned checkout automation. The result was the same as earlier: not a single email from their automated email sending processes was received by any email address, but all emails from Shopifys abandoned checkout automation were received. The only conclusion is that this company's support team is unable to resolve this issue, and we should say goodbye to the Vitals.

Aug. 24, 2019

Support team made unauthorized changes to our bulk pricing settings. Unable to correct their changes and support has gone radio silent. Super costly experience made worse when support chose to ignore the issue rather than address it.