Vitals: Reviews, Bundles & 40+
Vitals: Boost Your Store's Conversions with 40+ Apps
Rating
4.9
feedback
2,555
chart
#617
All reviews
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July 11, 2025
July 9, 2025
Well rounded app that covers many essential functions. Customer support is quick and helpful.
July 8, 2025
July 8, 2025
July 6, 2025
I had a wonderful experience with the customer service team. The support I received was exceptional, and I truly appreciated the professionalism and kindness shown throughout my interaction. I would like to especially highlight John Seth, who went above and beyond to assist me. His attentiveness, patience, and clear communication made all the difference. Thanks to his excellent service, I feel confident and satisfied. I highly recommend this team for their outstanding support!
July 6, 2025
Absolutely Essential for Serious Brands I've tested multiple Shopify apps, and Vitals is the only one that truly feels like a complete business partner. From product reviews and upsells to trust badges and pop-ups, everything is integrated beautifully into one intuitive dashboard. It replaced at least five separate apps I was using — which immediately sped up my store and simplified my workflow. The support team is fast, polite, and truly helpful (not just automated replies). Every tool is customizable, and everything stays consistent with my candle brand. This app is scalable, professional, and designed with growth in mind. Highly recommend if you're building a brand that takes itself seriously. — Katherine Rizo, Founder of Katherine Candle
July 5, 2025
July 5, 2025
the support team is super responsive and helpful... cleared minor issues in minutes.
July 5, 2025
Great app with all an e-com needs for the start! Great and fast support team that resolved all my issues fast and precise!
July 5, 2025
Vitals is an absolute game-changer for Shopify stores. The variety of tools—reviews, upsells, bundles, visitor replays, and more—all in one app saves so much time and boosts conversions significantly. Special thanks to Kliphord D for the outstanding support—super helpful and quick to respond. Highly recommended for any serious store owner!
July 5, 2025
Excellent App with Outstanding Customer Support! Fantastic App – I Only Stopped Because My New Theme Includes Everything I Need I used Vitals for about a year and was extremely happy with both the app and the customer service. The app is packed with valuable features that helped improve my store’s performance, and the AI-driven tools were a big plus. The customer support was outstanding — always quick, helpful, and solution-oriented. Every issue or question I had was handled with professionalism and care. The only reason I’ve stopped using Vitals is because I recently purchased a new Shopify theme that includes most of the features I need built-in. Otherwise, I would still be using it without hesitation. Highly recommended for any store looking to enhance functionality and user experience!
Thank you so much for taking the time to share this detailed feedback! We’re delighted to hear how much Vitals helped improve your store and that our support team made a strong impression. We completely understand about your new theme, and if you ever need those extra features or our support again, we’ll be here for you. Wishing you continued success with your store!
July 4, 2025
Excellent app and the customer service is 5 star. So many features in one app
July 7, 2025
Everything is good except that they do not answer and leave you with the automated response which does not solve any problem. I do not think that artificial intelligence is effective in solving complex problems at the present time, so please add support workers to support such applications, as ten or 15 cannot answer applications that have many customers. To solve a problem in this application you have to message them within the application and send your request to the mail and wait for the time for them to respond to the mail at a time when they can respond to you within the website and this is very frustrating if you are in an urgent matter.