Vitals: Reviews, Bundles & 40+
Build, optimize, and grow your store - all in one...
Rating
4.9
feedback
2,624
chart
#1,226
All reviews
Review RSS Feed
Sept. 28, 2025
Sept. 28, 2025
so helpful in watching the customer journey and making adjustments where needed.
Thank you so much for sharing this! We’re thrilled to know Vitals is giving you clarity on the customer journey and helping you fine-tune where it matters most. Your success is exactly what we aim for, and our support team is always here if you ever need a hand.
Sept. 26, 2025
Great all-in-one app for Shopify! It saves me from installing multiple apps, runs smoothly, and the support team is very responsive. Definitely worth it for boosting sales and improving customer experience.
We truly appreciate your kind words! It’s great to know Vitals is helping you save time and deliver a better customer experience. Our support team is always ready to help whenever you need us.
Sept. 26, 2025
Sept. 25, 2025
Great customer support who helped me patiently to customise things the way I wanted. Would highly recommend!
Thank you for the wonderful feedback! We’re so glad our support team could assist you in customizing things just the way you wanted. Your recommendation means a lot to us, and we’re always here whenever you need a hand.
Sept. 25, 2025
Oct. 1, 2025
This app has many great features. Here are two areas that could be improved for the future which the developers have assured me they are working on for the next version. 1. The code looks strange on checkout page. It divides the value of the giveaway product across all the items in the cart. Instead of just subtracting the one item. 2. If we want to give away just the smallest size variant, we have to create a dedicated page for that variant. The vitals app wants to give away any sized variant on that product page. It is a pain to set up a dedicated variant page to giveaway just one variant size.
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the app overall. While the checkout code concern has already been addressed, our team is continuing to work closely with you about your concern with a specific variant. We appreciate your patience and support!
Sept. 25, 2025
very good customer service, very quick, fixed my issue within 5 mins
We’re so glad to hear our support team could resolve your issue so quickly! Thank you for sharing your experience. Our team is always here and ready to help whenever you need us.
Sept. 25, 2025
Miriam at Vitals was exceptional—fast, attentive, and genuinely invested in a clean result. She diagnosed a tricky reviews/FAQ layout conflict in minutes, shared clear step-by-step fixes (settings + Liquid/CSS), and stayed with us until everything worked across templates. Professional, proactive, and incredibly effective. 5/5.
Thank you so much for this amazing feedback! We’re thrilled to hear our support team was able to quickly troubleshoot and guide you through to a clean result. Your kind words mean a lot, and please know our team is always here to help whenever you need it.
Sept. 24, 2025
Sept. 24, 2025
the chat line was really helpful, Mariam figured out what I was having trouble with right away!
Sept. 23, 2025
AMAZING AND AMAZING CUSTOMER SERVICE! I SPENT 34843489 HOURS TRYING TO MAKE A CHANGE (IM NOT A TECH SAVY) AND THE AGENT RESOLVED MY ISSUE IN LESS THAN 3 MINUTES. THANKS!
Sept. 23, 2025
Best customer service, I really appreciate John Seth, who helped me with my issues. It took me 3 hours trying to get rid of it. But John did it for 5seconds. Thank you, John.