Vitals: Reviews, Bundles & 40+
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This app has many great features. Here are two areas that could be improved for the future which the developers have assured me they are working on for the next version. 1. The code looks strange on checkout page. It divides the value of the giveaway product across all the items in the cart. Instead of just subtracting the one item. 2. If we want to give away just the smallest size variant, we have to create a dedicated page for that variant. The vitals app wants to give away any sized variant on that product page. It is a pain to set up a dedicated variant page to giveaway just one variant size.
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the app overall. While the checkout code concern has already been addressed, our team is continuing to work closely with you about your concern with a specific variant. We appreciate your patience and support!
very good customer service, very quick, fixed my issue within 5 mins
We’re so glad to hear our support team could resolve your issue so quickly! Thank you for sharing your experience. Our team is always here and ready to help whenever you need us.
Miriam at Vitals was exceptional—fast, attentive, and genuinely invested in a clean result. She diagnosed a tricky reviews/FAQ layout conflict in minutes, shared clear step-by-step fixes (settings + Liquid/CSS), and stayed with us until everything worked across templates. Professional, proactive, and incredibly effective. 5/5.
Thank you so much for this amazing feedback! We’re thrilled to hear our support team was able to quickly troubleshoot and guide you through to a clean result. Your kind words mean a lot, and please know our team is always here to help whenever you need it.
the chat line was really helpful, Mariam figured out what I was having trouble with right away!
Werkt helemaal top! De service is ook snel en goed.
AMAZING AND AMAZING CUSTOMER SERVICE! I SPENT 34843489 HOURS TRYING TO MAKE A CHANGE (IM NOT A TECH SAVY) AND THE AGENT RESOLVED MY ISSUE IN LESS THAN 3 MINUTES. THANKS!
Best customer service, I really appreciate John Seth, who helped me with my issues. It took me 3 hours trying to get rid of it. But John did it for 5seconds. Thank you, John.
John provided 10/10 support with further customising the app to our store formatting
Les avis arrivent facilement aussitôt que vous avez bien mis le bon URL pour vos produits. Parfois limages sont disponibles aussi.
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