Vitals: Reviews, Bundles, AI
Vitals: Boost Your Store's Conversions with 40+ Features
Rating
5.0
feedback
9,093
chart
#610
All reviews
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Dec. 7, 2024
Dec. 6, 2024
Dec. 3, 2024
As a business owner, I rely on tools like Vitals to run my promotions smoothly, especially during peak sales events like Black Friday and Christmas. Unfortunately, this app works like the flip of a coin—it’s completely unreliable. During the biggest marketing event of the year, our Buy X, Get Y and bundle promotions failed miserably. Discounts were inconsistently applied, leaving us to manually adjust orders, which cost us over AT LEAST $15,000 in lost sales and additional staffing costs to fix the mess. Worse, their "support" was nonexistent when we needed it most. If you’re looking for an app to automate your promotions, don’t trust Vitals. You’ll lose money and spend more time fixing their errors than actually running your business. For entrepreneurs who can’t afford downtime or lost revenue, I strongly recommend looking elsewhere.
Thank you for your feedback! We understand how important this is for your business, especially with customized international pricing. While this can sometimes lead to complexities, we’re actively working on improvements to better support these scenarios. We’ve also sent you an email with additional details and are here to assist further if needed.
Dec. 2, 2024
Easy to understand, clear instructions and categories, looks professional. Highly recommended