All reviews

Rating Breakdown

  • 5
    97% (2,487 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 85% (2,170)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 29, 2025

Good service. Always ready to help fast.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Not only does the app have great features and integrates seamlessly, the support service is outstanding. I've always gotten a reply withing 20-45 Minutes and the issues where resolved really quickly. With Vitals you really feel like you've got a competend, professional team assisting you if anything shouldn't work properly, which almost never happens! An absolute essential for shopify.

Store

Delucto

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

Super app and amazing support!! Jed from the support team was incredible at helping me sort a few things out to make the app even better on my store!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

merci, car vous êtes proactif et vous avez pu me répondre en Français et vous avez compris exactement quel était mon problème en donnant la solution immédiatement. merci

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

When ever i have an issue its usually resolved pretty quickly with simple to follow instructions. Very happy indeed , thankyou Jed thankyou Vitals

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2025

I like the app. Their support is always super helpful!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Väldigt bra support

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Great customer service, very attentive reps and no long wait time.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

amazing customer support, highly recommend

Using app

18 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

I've been using the Vitals Shopify app for my online store, and it has been a game-changer! This all-in-one app offers an impressive suite of features that have significantly boosted my store's performance and user experience. The customer support team is outstanding, always quick to respond and super helpful.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Customer support quickly resolved a very sensitive problem with the app. They handled the situation professionally and correctly. The app works very well, but should there be any problems you can always count on customer support.

Using app

8 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 21, 2025

good

Store

Tilgo

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Excellent app, and most importantly excellent support if you need any help! Thank you!

Using app

About 3 years

Total reviews

5

Average rating

5.0

1 / 5 Share

Jan. 21, 2025

App wont work if you want say Buy 2 get 1 free, you cant list variants such as flavours, you'd have to have all the same! Support comes back to you if your desperate for answers about every 1-2 hours. For £30 look about before getting this!

Using app

About 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, thank you for your feedback. Just to clarify, the issue was fully resolved shortly after contacting our team, and we’ve since had multiple follow-ups to ensure everything worked smoothly. Our app fully supports Buy X Get Y offers with flexible variant options, and our team remains committed to fast, reliable support and helping merchants grow their sales.

5 / 5 Share

Jan. 20, 2025

Réponse simple et rapide à une problématique simple que je ne pouvais pas changer moi-même

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2025

Comme vous le dites vous-même marketing tout-en-un, c'est génial et cela nous facilite grandement la vie.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0