All reviews

Rating Breakdown

  • 5
    97% (2,508 ratings)
  • 4
    1% (38 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 82% (2,107)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 29, 2025

Good service. Always ready to help fast.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Not only does the app have great features and integrates seamlessly, the support service is outstanding. I've always gotten a reply withing 20-45 Minutes and the issues where resolved really quickly. With Vitals you really feel like you've got a competend, professional team assisting you if anything shouldn't work properly, which almost never happens! An absolute essential for shopify.

Store

Delucto

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

Super app and amazing support!! Jed from the support team was incredible at helping me sort a few things out to make the app even better on my store!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

When ever i have an issue its usually resolved pretty quickly with simple to follow instructions. Very happy indeed , thankyou Jed thankyou Vitals

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Väldigt bra support

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Great customer service, very attentive reps and no long wait time.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

I've been using the Vitals Shopify app for my online store, and it has been a game-changer! This all-in-one app offers an impressive suite of features that have significantly boosted my store's performance and user experience. The customer support team is outstanding, always quick to respond and super helpful.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Customer support quickly resolved a very sensitive problem with the app. They handled the situation professionally and correctly. The app works very well, but should there be any problems you can always count on customer support.

Using app

8 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 21, 2025

good

Store

Tilgo

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Réponse simple et rapide à une problématique simple que je ne pouvais pas changer moi-même

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2025

Initially you might think that the widgets are not that customizable, but that couldn't be farther from the truth. My support agent Jed is a true coding wizard and was able to make the widgets look exactly the way I wanted in about 10 minutes, even on a Sunday night. Never experienced support on this level. Thank you!

Store

Avello

Using app

About 1 hour

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 18, 2025

Comme vous le dites vous-même marketing tout-en-un, c'est génial et cela nous facilite grandement la vie.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Incredibly fast to answer, always professional and they'll make custom changes for you right there on the spot. Love their team - keep up the good work guys!

Store

GoPaw

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Excellent and lightning-quick support from John Seth S.-- thank you!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

The aplication have a good customer service

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

User friendly, creates alot of value, essential to improve business.

Using app

About 3 years

Total reviews

1

Average rating

5.0