All reviews

Rating Breakdown

  • 5
    97% (2,544 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 82% (2,153)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 8, 2024

Very reliable and trustworthy app. I have been using this app for several years and it is definitely the best app available on Shopify in my opinion. Their products always work without problem and if there are any questions the customer service team are extremely attentive and reply within minutes. highly recommend.

Using app

Almost 4 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 4, 2024

Full Solution, easy setups

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2024

Great!!

Store

iOwn

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

Absolutely blown away by the exceptional service! John went above and beyond to help resolve my inquiry. Not only did they address my issue quickly, but they also took the time to ensure everything was perfect. They made the whole process so seamless and genuinely cared about helping me. Thank you for the outstanding support!

Store

Thalita

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

Store

Ervesse

Using app

19 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 1, 2024

schlechter Support, kein Live Chat!

Store

Benleo

Using app

10 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback. We use modern technologies to provide the most efficient support. During peak times, live chat may automatically become unavailable so our support team can focus on current conversations. You can still reach out via email, as we normally respond within 30 minutes.

5 / 5 Share

Oct. 31, 2024

Todo bien

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

I've been using Vitals for a few months now and I'm absolutely loving it! The app is packed with features and it's been a lifesaver for my business. I've been able to increase my conversion rate and save a lot of money by using Vitals instead of other apps. What I love most about Vitals is the amazing customer support. Michael Jose and Kliphord De Gracia have been incredibly helpful and responsive. They've gone above and beyond to help me with any questions or issues I've had. I highly recommend Vitals to any Shopify store owner. It's an essential app that will help you boost your sales and improve your customer experience. Here are a few key benefits of using Vitals: It's an all-in-one app that includes over 40 features, so you don't need to install multiple apps. It's very affordable, especially considering the number of features you get. The customer support is outstanding. It's easy to use and install. If you're looking for a Shopify app that can help you take your business to the next level, Vitals is the perfect choice. I hope this review is helpful!

Using app

2 days

Total reviews

10

Average rating

5.0

2 / 5 Share

Oct. 31, 2024

lots of bugs, frustrated. looking forward to fixing them soon. Or I have to uninstall it.

Using app

Over 1 year

Total reviews

4

Average rating

4.3

5 / 5 Share

Oct. 30, 2024

I would recommend because you get everything under the same roof. Very helpful.

Using app

11 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Sehr zu frieden erleichtert das leben eines jeden store besitzers!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Customer service was extremely fast and effective. Couldn't recommend this app enough so user friendly.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

10/26/2024 (3 months using the app): I don't think there is much to add, the app name says everything!! This tool is Vital !! 9/30/2025 (+1 year using the app): Highly Recommend Vitals! Vitals is hands down one of the best apps I’ve added to my Shopify store. The range of tools they offer — from powerful widgets and unlimited apps to the AI Studio — is absolutely incredible and makes store management so much easier. Everything is intuitive, smooth, and well-integrated, which means I can focus on growing my business instead of juggling dozens of separate apps. On top of that, their customer support is top-notch. The team is responsive, knowledgeable, and always willing to go the extra mile. Special thanks to Jed and the support staff for their outstanding help — they make the whole experience even better. If you’re serious about scaling your store, Vitals is a must-have!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2024

good

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

excelente

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Great app, great support. Totally recommended

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

sehr sehr gut

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Using app

About 1 month

Total reviews

3

Average rating

3.7