All reviews

Rating Breakdown

  • 5
    97% (2,489 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    0% (12 ratings)

Reviews with Text

  • 85% (2,172)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2024

Incredibly easy to understand, all in one solution which is rare to find. However, my particular reason that I am writing the review and would recommend this app so highly is the absolutely first class customer support. I have used both the email function and live chat support for some snags I needed support with and the personalised support has been incredibly helpful. The live chat in particular I talked with Jed D who walked through the issue in detail and checked out my store to provide some great advice and personalised solution to the problem. This kind of human to human live chat support is becoming increasingly rare these days! Well done team!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

fantastic and awesome experience every-time! their team is here to help

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

App has a lot of additional apps to use. Costumer service is very professional

Store

Floamei

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Store

Otokure

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Amazing all in one app that really helps. the recordings are particularly useful in optimising the website

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2024

Excellent! Does everything it promises.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

top super app complet avec un service client réactif

Using app

4 days

Total reviews

6

Average rating

4.5

5 / 5 Share

Jan. 12, 2024

buenisimo

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Store

horisun

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Great app and excellent customer support. My add-to-cart rates and sales have increased after using the Vitals app. 100% Recommended.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

I am currently setting up the app and am very excited about the many possibilities. Vitals' support is extremely friendly, competent and very fast.

Store

stiXXie

Using app

About 20 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Very heppay with team's service. Fast and quick in responding and very polite !

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

great support and great app really adds value to my store.

Store

Siopie

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

This REALLY IS... about the only app you will need! Does everything I needed it to do and more. I was also able to delete 3 app speeding up my store! Our AOV has improved as well as our conversion rates.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Kliphord D. replied to my chat almost instantaneously, the live message support is great. I asked how i can customise the add to cart button and he asked how i would like to customise it and did it himself all in a short few minutes. amazing help.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Store

Nestful

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2024

D

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2024

The app is amazing and Kliphord from customer support is an incredible help, would highly recommend!

Using app

About 7 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 7, 2024

I've been using the app for several months and am satisfied. Concerns are quickly addressed, and the biggest advantage for me is that Vitals solves many helpful functions in one application.