All reviews

Rating Breakdown

  • 5
    97% (2,489 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    0% (12 ratings)

Reviews with Text

  • 85% (2,172)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 6, 2024

Amazing app and great customer service, available 24/7. Super recommended!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2024

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

amazing app. i had an issue once and i received very quick responses and they fixed my issue very quickly

Store

Adneme

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Using app

6 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 5, 2024

all in one app, its the best to use and customer service is top notch.

Using app

About 14 hours

Total reviews

5

Average rating

4.6

5 / 5 Share

Jan. 4, 2024

Great app, highly recommend!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Cette application est géniale et très utile pour mon business, je la recommande. Les conseillers sont très réactifs et nous apportent une aide précieuse.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

The best app ever!

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

good app

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

This app has been great so far. We love it, although we do find it a little bit expensive.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Starting my online store journey was both exciting and a bit overwhelming. Thankfully, I found Vitals, and it's been a total game-changer for a newbie like me. The support team deserves a special shoutout! They've been incredibly patient with my endless questions, guiding me through every feature and helping me make the most of this powerful app.

Store

Minx

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

great customer service

Store

Cozopia

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

John Self was very helpful with helping resolve my issue with the Vital app along with fast responses! Vital brings some much value to your website with all the apps to help up sale products.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

I am pleased to provide an update to my previous review of the Vital App for Shopify. Following my initial disappointment with the support experience, I was pleasantly surprised when the Head of Support, Michael, reached out to me. Michael took the time to understand my concerns and was genuinely committed to resolving the issues I had encountered. His approach was not only professional but also empathetic, acknowledging my frustration and demonstrating a sincere desire to assist. Through effective communication and troubleshooting, Michael successfully addressed all the problems I had faced with the app. He went above and beyond to ensure that my experience was not only rectified but also improved. This level of dedication and customer-centric support was truly commendable. In light of Michael's outstanding efforts and the positive resolution of my issues, I am updating my rating to a well-deserved five stars. It's clear that the Vital App team values their customers, and the commitment demonstrated by Michael has restored my confidence in their support services. I appreciate the swift and effective resolution provided by Michael, and I am now more satisfied with my overall experience with Vital App. If this level of support continues, it undoubtedly contributes to a positive customer relationship.

Using app

14 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 1, 2024

Great app, lots of useful features for my store, fast and enthusiastic support team.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

Everything you need for your store, support is fast and very good

Store

Nexia

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 1, 2024

je suis entrain de la découvrir petit à petit sur ma boutique https://besoinbebe.com/. trés interessant

Using app

9 months

Total reviews

5

Average rating

5.0